Training Practitioner
7 months ago
Key function of this position is to design and implement appropriate training programs and solutions for financial institution.
**KEY PERFORMANCE AREAS**:
- Conduct needs analysis to develop training approaches, and strategies, implement training plans and evaluate and track performance.
- Develop and implement instructional sound training approaches, strategies, methodologies (e.g. e-learning, hybrid training, digital etc.) training plans and programme for specific change projects and programmes, and/or business change to achieve objectives thereof.
- Diagnose and recommend training solutions based on business, project objectives and initiatives as well as current training best practices.
- Develop and/or facilitate the development and implementation of training content and material, and align digital learning applied to specific change projects and programmes, e.g. ISO 200220, sanctions and other topics.
- Conduct training both in-person and online.
- Review, align and customise externally developed training content and material, including digital content to the set standards.
- Assess training delivered, identify training gaps, and recommend and implement appropriate interventions.
- Contribute to the development and communication of training standards and take responsibility for the maintenance thereof.
- Develop and implement effective assessment surveys and questions to assess training success on projects.
- Schedule and arrange logistics around training solutions and learning assessment activities which include - people, venues and ordering/ sourcing of material.
- Manage effective client service and relations for client satisfaction through the creation and management of Operational Level Agreements (OLA’s).
- Manage internal and external stakeholder relationships and partner with relevant internal stakeholders, the Training Academy digital learning team, learning and development consultants and business leads to ensure long-term sustainability and adoption of change.
- Contribute to continuous improvement in work processes, schedules and standard operating procedures and systems.
**JOB REQUIREMENTS**
- A minimum of B degree in (education, business, journalism, training, systems /e-learning); and
- A minimum of 5 years in a training/project environment.
- 3 year contract assignment
For more information please contact:
**Melani Kemp
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