Claims Team Leader

4 weeks ago


Johannesburg, South Africa Energy at Work Projects Full time

One of our top financial services is currently looking for a Claims Team Leader to join their dynamic team.

**Responsibilities**:

- Managing a team of claims consultants
- Ensuring delegated daily claims are attended to timeously
- Checking and assessment of all Claims in accordance to Internal processes and procedures
- Repudiate claims that do not qualify in terms of the Policy terms and conditions
- Ensure accurate recording of all claims on the Administration system
- Ensuring that claim payments are made within the agreed SLA and approval is in line with the relevant Policy terms and conditions
- Fraud detection and Prevention
- Attend to clients' queries and complaints (as guided by the Internal Procedure)
- Supervision of staff
- Manage team performance

**Requirements**:

- Matric Certificate
- RE and FAIS Credits
- Minimum 2 — 3 years team leader experience
- Experience in claims functions
- Strong supervisory skills


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