Office Manager

5 months ago

Durban, South Africa Complement Recruitment Full time

**Office Manager - Zanzibar Tanzania**

**Salary: Market Related**

**Purpose of Position**:
Complement Recruitment are recruiting for an Office Manager for a 2 year fixed term contract in Zanzibar. This is a 2-year fixed term, live in position based in Zanzibar, Tanzania.

**Minimum Requirements Qualifications And Skills**

KEY OUTPUTS:
General
- Oversee all operations within the company at the Office.
- Order and issue out yearly uniform to all staff members.
- Be open to feedback and able to respond in a positive way to correct any negative feedback that is received.
- Be willing to represent company at any events or meetings, when required this includes weekends and public holidays.
- Assist in ensuring the company reputation is at a high level and notify Senior Management should you foresee any issues coming.
- When the General Manager is on leave, be prepared to take on any roles that are required, this includes activities that fall over weekends and public holidays.
- Assist the General Manager with any paper work requested from Government departments.

Ground Handling
- Daily overseeing of handling & Procurement Staff
- Overlook the transfer schedules and ensure they are correct
- Overlook the handling transfer vehicles, ensure they are maintained in good condition, always clean and up to date with regards to permits.
- Ensure the rates sheets for transfers and excursions is always up to date and submitted to Lodge
- Support when pricing changes so that company Consultants and Agents can be aware of the price changes.
- Ensure the rates offered by company remain profitable and competitive within the local market.
- Oversee the Welcome Desk at the Airport, Ensure that it is maintained at a high standard and that all guests are always welcomed in a friendly, hospitable manner.
- Monitor all third party suppliers to ensure that they remain at company standard.
- Remain vigilant for new and exciting excursions that can be offered to guests.

Finance
- Ensure the Office and handling Business units are budgeted for correctly each financial year.
- Be responsible for the management of the budgets for the Office and handling.
- Provide feedback to the Financial Manager on a monthly basis for Management accounts for Office and handling.
- Management of the Office Petty Cash.
- Ensure all invoices contain the correct company details as per Zanzibar Tax Laws.
- Assist in monthly recons of all invoices received for the Office and handling Team and submit to the Finance team for payment in a timely manner.
- Assist the Lodge Administrator when needed with submitting tax returns at Zanzibar Revenue Authority.
- Maintain the Monthly Fleets stats for handling department.
- Oversee and manage Payroll for the office and handling.

Procurement
- Constantly be checking suppliers to ensure the company is receiving the best possible products at the best possible rates.
- Establish a price list with all suppliers that is constantly updated with new pricing.
- Ensure the procurement logistics operate at an optimum level.
- Oversee the routine maintenance of the supply truck, ensuring that it is always road worthy and licenses are up to date.
- Communicate clearly with the Island if there is any uncertainty regarding goods that have been ordered.
- Double Check supplier statements with goods received.
- Ensure all goods are packed securely into the Supply truck for safe delivery to the Island.
- Be able to investigate and correct any discrepancies that may occur when the supply arrives at the Island.
- Assist with the efficient importation of goods received coming to the Island, including Arusha.

Human Relations
- Notify Regional Human Relations Manager as well as Island Management of any law changes.
- Assist Island Management with all Human Relations issues that may need attention
- Maintain a strong Team work environment within the Office and handling teams.
- Ensure all company programs are followed.

KEY SKILLS REQUIRED:

- Be Self-motivated and work efficiently to meet deadlines
- Ability to lead a team of people effectively
- Strong management skills, day-to-day, and long term
- The ability to motivate staff to consistently deliver
- Ability to think and act creatively within a team
- Good knowledge of hospitality operations
- Previous Office Management experience is beneficial
- Computer Skills

PERSONAL CHARACTERISTICS:

- Passion for creating fabulous guest delight - genuine interest in people and satisfaction
- Good interpersonal skills - open and approachable
- Diligence, meticulousness and self-motivation to meet deadlines and keep on top of your job
- Good communication skills
- Willingness/ability to share information and teach and inspire others
- Bright, enthusiastic, energetic and caring personality
- Smart, clean, presentable appearance.

**Find Us on Social Media**

**Job Types**: Full-time, Temporary
Contract length: 24 months

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