Wine Tasting Ambassador

2 weeks ago


Franschhoek, South Africa Franschhoek Full time

Boutique Estate in Franschhoek has the following position available.

Job Title: Wine Tasting Ambassador

MAIN RESPONSIBILITIES: (not limited to)
- Conduct wine tastings in a professional and knowledgeable manner in line with company standards
- Advise guests on wines based on their personal tastes
- Assist in guiding guests through the wine list
- Ensure wines are served at the right temperature and within the proper glassware
- Store open bottles properly
- Maintain standards of hygiene and cleanliness in all wine display and stock holding
- Ensure that all stock rooms are kept clean, neat, and tidy
- Ensure that all stock rooms are packed according to your stock sheet to assist with stocktaking
- Ensure that all wine service areas are set up and ready for service
- Assist the team to ensure that all beverages sold are charged correctly on POS

ADDITIONAL RESPONSIBILITIES:

- Assist the operations manager to maintain adequate beverage stock levels
- Report all low or out of stock items to the head relevant department head
- Assist in receiving stock deliveries
- Ensure that the fridges are stocked
- Assist with the responsibility of safe keeping of all tasting stock
- Assist in wastage control of all beverages
- Assist in capturing all stock transfers

REQUIREMENTS AND SKILLS:

- Grade 12
- Hospitality certificate/WSET certificates
- 2 years previous wine tasting/wine steward experience
- Basic knowledge of wine & surrounding wine regions
- Hands-on experience with cash register
- Basic math skills
- Excellent interpersonal
- & communication skills
- Strong customer service orientation and active listener
- Attentive
- Comfortable in dealing with very distinguished clientele
- Comfortable conducting tastings for large groups
- Must be well-presented
- Flexibility and Accountability
- Enthusiastic personality
- Experience in wine service and a tasting room setup
- Hospitality / Tourism background
- Exceptional interpersonal skills - with guests, management, and colleagues
- Effective and dedicated team player
- Excellent admin skills

Ability to commute/relocate:

- Franschhoek, Western Cape: Reliably commute or planning to relocate before starting work (required)

Application Deadline: 2023/03/06



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