Digital Director

2 weeks ago

Johannesburg North, South Africa Watershed Consulting Full time

**Job Description**:
An experienced creative director with FMCG and B2B experience is needed to fill a _Director: Digital_ position in a communications agency. They are big on brand reputation and have international footprints.

**Key Responsibilities**

**Clients**
- Provide digital advisory support across clients and guide the department, team, and suppliers from strategy to implementation.
- Build long-term relationships with clients and global teams. Investigate and determine clients’ wants and needs in a professional and clear manner while addressing client queries effectively.
- Be advisory support to client strategy, plan, and keep them in the loop regarding any developments.
- Prepare for and fully participates in meetings, adding value.
- Oversight on project timelines and budgets for client projects.
- Conducts analyst feedback - pre/post projects as well as digital and social reports.
- Write and edit communications for clients’ social, digital, strategy and campaign presentations.
- Proactively looks for opportunities to add value to day-to-day client programmes.
- Plan and implement digital strategies for clients. Manage client projects and campaigns - marketing, campaigns, metrics and deliverables to achieve agreed project and client KPIs.
- Recommend digital and social tactics and strategies to increase client ROI.
- Ability to compile, add value and support with client brand and digital strategy to support client KPI’s and growth.

**Research**
- Supports senior team members with logístical support and research - to increase company insight and new clients as well as current information and support for crisis counsel and participates in crisis rotas.
- Supports senior team members with research - concept notes, research projects, digital proposals, and reports.
- Conduct research dependent on the client and produce a high-level presentation to provide an overview on the context.
- Participates in the research and development of new business proposals and pitch presentations.

**Administration**
- Ensure personal timesheets are completed and up to date at the end of every month.
- Responsible for reviewing and signing off all department expenses quotes and compiling budgets that form part of proposals.
- Offer support to the company Partners South Africa team as situations arise that support client and internal requirements.
- Fully participates in training at the agreed level and seeks any other appropriate opportunities for personal development.
- Plans and manages the organisation of client events as and when required.
- Brief freelancers, web developers, animators and copywriters and organise internal and external schedules for client projects.
- Ensure internal project management tools are kept up-to-date and accurate.
- Writes clear and instructional briefs for designers and freelancers to ensure deliverables, timelines and budgets are clearly understood.

**People**
- Shares the responsibility for the development team members, including taking the time to coach on-the-job digital skills and proactively flagging areas for development with the line manager on an ongoing basis.
- Seeks appropriate opportunities for personal development across the team through Performance Reviews and ongoing team check-ins.
- Facilitates upskilling and knowledge sharing across the team to support team growth.
- Grow global relationships and trust across the company Partners network in digital and creative
- Offer support to the company Partners South Africa team as situations arise that support client and internal requirements.

**Leadership and creative strategy**
- Develop Creative Strategies and campaign concepts, considering the most appropriate media channels that will impact the consumer and the practicality of production timelines and client budgets.
- Work closely with the strategy, design, social and account management team to ensure that the strategic platforms and insights are crafted for the best possible creative and client outcome.
- Oversee and guide the execution of large-scale campaigns with the team, leading the practical delivery of high-volume implementations and adaptations across platforms and audiences.
- Work closely with the leadership teams in PR, IR, digital and research partners to ensure executions meet the requirements.
- Conduct brainstorming sessions with creative teams, maintaining strategic and creative thinking to develop innovative and actionable creative campaigns.
- Review and approve art and copy developed by the team, ensuring deliverables that effectively address marketing goals and challenges and are on brand and on brief.
- Provide clear feedback and guidance to creative teams, working with them to deliver the best possible result.
- Build and foster relationships with clients, winning over their trust and confidence.
- Demonstrate an exceptional eye for detail to ensure all work that leaves the agency meets the clients expectations.
- Attract and retain to

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