Hotel Receptionist
4 months ago
We are seeking a professional Receptionist to join our team at The Northcliff, a luxurious Boutique Hotel in Johannesburg.
Key responsibilities and skills
- Must be able to take care of the front desk with a high level of professionalism, a friendly and welcoming manner, a strong commitment and skill to provide exceptional customer service.
- Must have excellent administration and computer skills.
- To handle reservations, billing, check-in and check-outs, compiling quotes accurately and timeously.
- To take responsibility for getting quotations and Terms and Conditions signed, maintain all information regarding the booking enquiry and liaise with the Manager related to quotations.
- To take responsibility for effective enquiry process.
- Respond to guest inquiries and resolve any issues in a timely and professional manner.
- Ability to multitask and to work in a fast-paced and dynamic environment.
- Provide information about the Hotel and local area to guests.
- Ensure that the front desk area is well-maintained and always organized.
We offer a competitive salary. If you are a friendly, motivated and organized individual with a oassion for customer service, we would like to hear from you.
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