Technical Customer Support

Duties & Responsibilities Supports field teams with technical support Monitoring all technical requests received Acknowledge of technical request from customer or Supporting structures Troubleshoot technical issues Diagnose and assist with technical issue Resolve technical issue or refer to service delivery agent and service coordinator for further...

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world's most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104...

Genesis Digital, a fully remote SaaS company, wants empathetic, tech-savvy agents to provide technical support for our Customer Support department. Please note that **this role is for shift 1**, with a start time of 6:00 - 8:00 AM Pacific, M-F with the rotation of working one or two weekends out of the month. **For Romanian and South African applicants,...

Glue Up is seeking a highly motivated and customer-focused individual with Customer Success Technical Support experience. As a CS Technical Support member, you will be responsible for providing technical support to customers to ensure that they are successful in using our All-in-One solution (SaaS product). You will work closely with our customer success and...

Technical Customer Support Associate The legends in customer success. We need an exceptional, customer-centric professional with a solid technical background to support our IT Administrators, business contacts and partners. Day to day, you’ll support our IT Administrators and key business contacts; answer technical - and account-related questions over...

**Company Information**: Domains.co.za is one of the fastest growing domain registration, website hosting and cloud solution providers in South Africa. We have been developing and delivering award-winning solutions to consumer, retail and commercial customers since 2002. We are looking for a talented, well-motivated individual of excellence for this...

Technical Customer Support Engineer The legends in customer success. We are looking for a high performing Customer Support Engineer to join our global service desk, from which all support, customer services and technical operations monitoring takes place. In this role you will provide support to the South African client base, as well as assist with global...

**Technical Customer Support - Tier I ( Dutch First Language) second language (any)** **Position Profile**: **Job Duties and Responsibilities**: - Respond to customer support requests. - Maintain professional customer service to clients. - Providing Tier I level support of mindSHIFT products and services, including but not limited to: - Operating system...

Do you have a combined ability of sound technical knowledge and a passion to work with clients? Our Alternative Energy providing company is looking for a technical support agent to join the dynamic. The individual in this role will provide first line of product solutions/support for customer enquiries relating to Technical equipment. Qualifications Grade 12...

**Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....

**Job Location**: On-site, Johannesburg **Division**: Life Sciences - Flow Cytometry **Job Purpose**: This position is part of a Client Services where our vision is to anticipate that both our internal and external customer’s needs are met, while providing a world class telephonic customer service experience. The position is to provide professional,...

IT Technical Support IT Technical Support One of our clients wants to grow their team and we are looking for an Avaya Engineer. As an Avaya Engineer, you'll be responsible for the information technology (IT) support of our business. You will provide IT technical support to all teams within the organisation and ensure that they have access to their devices...

The legends in Customer Success The Mimecast Graduate Program is a 12 month program that aims to provide young and talented graduates with an opportunity to receive the best start in their careers in one of the most progressive Cloud technology companies in the country. In this global role you will play a vital role in delivering business value proposition...

Technical Support Rep Description This position provides high quality telephonic technical support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase LexisNexis revenues. Additionally, this position initiates the escalation process for unresolved customer problems. Technical...

SA Metal is committed to providing exceptional technical support to our staff and customers. As a Technical Support Expert, you will be responsible for resolving technical issues, providing training and guidance, and maintaining accurate records of all interactions.Key ResponsibilitiesRespond to technical inquiries and resolve issues promptly and...

Technical Support Rep Description This position provides high quality telephonic technical support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase LexisNexis revenues. Additionally, this position initiates the escalation process for unresolved customer problems. Technical...

Our ExpectationsWe expect the successful candidate to have a working knowledge and expertise with a variety of software, hardware, and applications including but not limited to Microsoft Office 365, Dynamics 365, Windows 11, 3cx, Freshworks, Intune, and Sophos.A minimum of 2 years experience in a technical support role is required, with a basic understanding...

Description This position provides high quality telephonic technical support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase LexisNexis revenues. Additionally, this position initiates the escalation process for unresolved customer problems. Technical Support...

Description This position provides high quality telephonic technical support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase LexisNexis revenues. Additionally, this position initiates the escalation process for unresolved customer problems. Technical Support...

At Recruitment Matters, we are seeking a Technical Support Manager to lead our customer service team in the Southern African region.The successful candidate will be responsible for executing technical support and service work according to agreed workflows and company group processes. Delivering exceptional customer service is crucial to meet customer...