Customer Experience Owner

At Petstock Group, we believe that animals bring us together and inspire us to be better people. As a retail store leader, you will be part of a team that is passionate about animal care and dedicated to delivering exceptional results.Our Values:We value innovation, teamwork, and customer focus. We are committed to making a positive impact on the lives of...

Our **Insure-Tech Client** is currently seeking a **Product Owner** to either be based in **Johannesburg or Cape Town** **Only South Africans will be considered** They will be responsible for both product planning and supporting product marketing. **Work Model**: Hybrid (2 days in office) The Product Manager Primary Stakeholders are Clients, Customer...

Company Description To provide expertise, advice and formulate/document the customer journey experience across departments, interacting with customers across channels, products, segments and platforms to understand customer needs, behaviors and expectations in order to provide strategic insight to the Business to ensure informed decisions are made and...

About FirstRand Namibia LimitedOur VisionTo deliver exceptional customer experiences by providing helpful solutions and products aligned to customer needs, whilst adhering to policy and process.We connect with our customers by living up to our brand promise of how we can help you at all times.We converse with our customers in a way they fully understand and...

About the RoleWe are seeking a skilled Customer Experience Specialist to join our team. The successful candidate will be responsible for ensuring a superior customer experience by acting as a brand ambassador and providing a friendly and professional service.Responsibilities:To drive the promotion of the Clicks clubcard to achieve participation targets.To...

3years - Distribute initial licence renewal notification with list of requirements to site owners 3 months prior to submission deadline - Request CIPC report confirming shareholding of Companies, for all renewals. - Confirm telephonically notice received for renewal and confirm meetings for the first 2 weeks in the month of submission. - Prepare relevant...

**Position Summary**: **Industry**:Pharmaceutical Sector - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Roodepoort - **Contract**:Permanent**EE position**:Yes**Brand**:Clicks Group**Introduction**: We are looking to recruit a permanent Dispatch & Fleet Manager, to work for United Pharmaceutical Distributors (UPD). The role will be...

Petstock Group is a leader in the animal care industry, and we are committed to making a positive impact on the lives of pets and their owners. As a retail store leader, you will play a key role in shaping our company's future and inspiring our team to achieve excellence.Why Join Us:We offer a dynamic and supportive work environment, competitive salaries,...

Customer Service Consultant Job Description Job functions: - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution - Manage large amounts of incoming calls -...

**Duties & Responsibilities**: - Delivering a comprehensive service to enquiring customers either directly or through a team of customer service agents - Providing help to customers using Fidelity SecureDrive’s products and services - Investigating and solving customers' problems, which may be complex or long-standing, that have been passed on by customer...

Job title : Customer Service Consultant - RoodepoortJob Location : Gauteng, RoodepoortDeadline : April 04, 2025Quick Recommended LinksJobs by Location Job by industries Role Description: We are seeking a dedicated professional to join our team of Service Consultants, focusing on delivering exceptional client service and quality. You will follow...

Overall purpose of the job: The Customer Support Agent role primarily involves communicating with customers either via phone, email or face-to-face in relation to a product or service. They ensure that the needs of customers are being satisfied. Your aim is to provide and promote excellent customer service. You'll make sure that service standards are being...

Job Title: Customer Service ExpertAbout the PositionThis is an exciting opportunity to become part of our dedicated customer service team at OneCart, providing world-class support to our valued clients.Key FunctionsDeliver exceptional customer experiences by responding effectively to inquiries and resolving any issues that may arise.Cultivate trust and...

Direct message the job poster from AfroCentric GroupHuman Capital Shared Service, Governance Risk and TechnologyLocation: Cape Town - Woodstock / Johannesburg – RoodepoortJob Classification type: PermanentRemuneration Package: Market RelatedJoin Our Talent PoolThe AfroCentric Group is continuously on the lookout for individuals with expertise in the field...

**Direct Reporting Line**: Senior Customer Relations **IIE MSA**, was founded in 2001 by Monash University. Since April 2019 we are part of The Independent Institution of Education (The IIE), a leader in the higher education sphere. The IIE is internationally recognised by the British Accreditation Council. IIE MSA, located on a 100-hectare campus in...

**Direct Reporting line**: Head: Student Experience IIE MSA, formerly known as Monash South Africa, was founded in 2001 by Monash University. Since April 2019 we are part of The Independent Institution of Education (The IIE), a leader in the higher education sphere. The IIE is internationally recognised by the British Accreditation Council. IIE MSA, located...

Job DescriptionThis role involves providing a high level of service to our customers, ensuring their needs are met efficiently and effectively. You will be responsible for resolving insurance policy queries, fostering customer loyalty, and portraying a corporate image.You will need to have strong communication skills, with the ability to articulate complex...

**Position Summary**: **Industry**:Pharmaceutical Sector - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Roodepoort - **Contract**:Permanent**EE position**:Yes**Brand**:Clicks Group**Introduction**: We are looking to recruit an Claims Clerk to work for United Pharmaceutical Distributors (UPD). The role will be based at our Lea...

The Petstock Group is committed to making an impact for people, pets, and the planet. As a retail store leader, you will be part of a talented team that is passionate about animal care and dedicated to delivering exceptional results.About Us:We are a dynamic and growing company with a reputation for excellence in the animal care industry. Our team is...

**Job Duties/Responsibilities will include**: Welcome clients Monitoring customer activities on online platforms Uploading of stock on online platform Processing all sales payments. Receiving, processing, and organizing shipments and deliveries accordingly Performing regular price audits to identify and correct price discrepancies. Addressing and...