Salesforce Administrator
4 weeks ago
**COMPANY OVERVIEW**:
**THE MRI SOFTWARE OPPORTUNITY**:
**RESPONSIBILITIES**:
- Monitor, manage and resolve internal client tickets related to production environment
- Assist developers with implementation and testing of new functionality
- Maintain System and User Security; manage integration accounts, user access privileges and record sharing setup
- Perform routine updates and modifications to existing functionality using picklists, formula fields, validation rules, rollups, custom objects
- Monitor System Health; release readiness checks, observe governor and object limits
- Documentation; create and update user guides, process maps and standard operating procedures
- Continued Personal Development; maintain complete and up to date knowledge of Salesforce releases and best practice recommendations
**REQUIREMENTS**:
- Strong interpersonal and communication skills, including the ability to work with all levels of management to ensure the successful completion of projects on a deadline
- Able to translate business needs and derive system solutions
- Analytical/problem solving skills
- Familiarity with change management processes and best practices
- Detail-minded and able to perform all tasks necessary to complete projects with a high degree of accuracy
- BS/BA in Computer Science, Management Science, Operations, Engineering, Business, Economics, Accounting, or related field
- At least 3 years of Salesforce administration experience
- Familiarity/experience with Salesforce integrations/connected apps such as Open Air, NetSuite, Skuid, Workato, RingLead, OwnBackup, DealHub, Pardot, ServiceNow and Workday preferred
- Highly organized with ability to multi-task and meet deadlines in a fast-paced environment
MRI is proud to be an Equal Employment Opportunity employer.
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