Duty Manager

2 weeks ago


Durban, South Africa HotelJobs.co.za Full time

**VACANCY NOTICE**

**FIRST GROUP - LA ROCHELLE RESORT**

**Location: St Lucia - KZN**

**Duty Manager**

**About Us**:
Nestled in the breathtaking St Lucia Estuary of KwaZulu-Natal, LaRochelle Resort offers an unparalleled getaway experience for travelers seeking tranquility and luxury. La Rochelle is a world-renowned site boasting the greatest concentration of hippo and crocodiles in South Africa

As a Resort Duty Manager with a Maintenance Background, you will be responsible for ensuring the smooth operation of our resort facilities and maintaining the highest standards of guest satisfaction. Your primary duties will include:

- Ensuring each department that you oversee is prepared and staffed for each shift.
- Prepare staff duty Rosters.
- Conducting regular inspections of resort facilities to identify maintenance needs and ensure compliance with safety standards.
- Performing minor repairs and maintenance tasks as needed.
- Handling guest inquiries, requests, and complaints promptly and professionally.
- Supervising and training staff to deliver exceptional service.
- Overlooking day to day operation of the Resort
- Handling guest inquiries, requests, and complaints promptly and professionally
- Stock control.
- Assisting in budget planning and cost control measures
- Collaborating with external contractors for larger maintenance projects
- Attend to staff and union matters

**Requirements**:

- Previous experience in a similar role within the hospitality industry, preferably in a resort setting.
- Strong leadership and interpersonal skills.
- Excellent problem-solving abilities.
- Knowledge of basic maintenance techniques and experience with tools and equipment.
- Ability to work flexible hours, including weekends and holidays.
- Strong attention to detail and a proactive approach to maintenance issues.
- Hospitality or management qualifications are a plus.
- Reside within the St Lucia or nearby areas.

**How to Apply**:
Deadline for Applications: 5th of May 2024


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