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Technical Support Lead
3 weeks ago
Gauteng, Sandton (Market related, Negotiable) This dynamic role relies on the ability to deliver exemplary customer service to an existing base of dealers as well as product/technical training for new Lutron dealers.
Co-ordination with the rest of the team is crucial to achieving objectives from initial contact to project completion Job Objectives
Solid grasp of all technical requirements in the Lutron product line
Development and maintenance of training documentation
Efficient management of RMA processes
Technical and design assistance to dealers on Lutron lighting & shading projects
**Minimum Requirements**:
- Min 3 years in a technical support role (Smart home industry preferred)
- Strong IP networking skills
- Mature individual
- Good communication skills
- Planning and project management
- Sound decision-making ability
- Skilled problem solver
- Results orientated
- Strong sense of accountability
- Must enjoy working in cross-functional teams with tight deadlines and under high pressure For more information please contact: Rene
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Technical Support Lead
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Sandton, South Africa Pro Personnel Full timeBroad description of responsibilities: * To deliver exemplary customer service to an existing base of dealers, as well as product/technical training for new Lutron dealers.Job Objectives:* Solid grasp of all technical requirement in the Lutron product line* Efficient management of RMA processes* Technical and design assistance to dealers on Lutron...
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Sandton, South Africa Pixery Full time**About the Role**: We are seeking a highly skilled and experienced Technical Lead (Network & Security) to join our team and play a critical role in ensuring the security, stability, and performance of our client's IT network infrastructure. In this role, you will be responsible for overseeing all aspects of network management, security implementation, and...
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