Experienced Call Centre Manager
19 hours ago
24/7 Inbound Emergency Call Centre based in Centurion looking for an experienced Call Centre Manager to take full responsibility in managing the operations of the Call Centre.
Minimum requirements are:
Minimum 10 years in managing a Call Centre (Currently Approximately 35 Staff Members)
Background in Insurance and/or Emergency Assist service industry
Excellent management and operational skills
Attention to detail
Strong understanding of statistics and reporting, and take actions accordingly
Client centric
As it is an 24/7 emergency call centre, after hours availability is important
Ability to adapt to a growing department
Ability to commute/relocate:
- Centurion, Gauteng: Reliably commute or planning to relocate before starting work (required)
Desired Skills:
- Contact Center Management
- Inbound Customer Service
- Insurance administration
**Salary**: R80,000.00 per month
Ability to commute/relocate:
- Centurion, Gauteng: Reliably commute or planning to relocate before starting work (required)
-
Call Centre Manager
2 weeks ago
Centurion, South Africa RMM Full timeRecruiting a Call Centre /Contact Centre Manager. The Contact Centre Manager is responsible for the achievement of clearly defined standards by ensuring that all client contact points within the sphere of the contact centre have the necessary competencies, tools and other resources to achieve these standards. This is an in-office position based in Centurion,...
-
Call Centre Agent
7 months ago
Centurion, South Africa SydSen Recruit Full timeGauteng, Centurion - R8 000 - R10 000 + Commission Monthly Basic Plus Commission (Market related, Negotiable) **Call Centre Agent** - Irene, Centurion. **About the Company**: Lead Worx is a proud subsidiary of Sydsen Group. Under the expert guidance of industry leading founders, this business grew from a traditional call centre to a state-of-the-art, high...
-
Call Centre Administration Clerk
2 months ago
Centurion, South Africa AVBOB Full time**RESPONSIBILITIES INCLUDE**: - Facilitate day-to-day administrative request received from the external call centre. - Communicate information to external call centres or external clients in a professional and timely manner. - Perform all administrative duties, including the finalisation and actioning of requests such as additions, increases,...
-
Call Centre Agent
2 weeks ago
Centurion, South Africa SydSen Recruit Full timeGauteng , Centurion NegotiableNegotiable Monthly Call Centre Agent - Centurion - Gauteng A well-established business based in Centurion is looking to employ a Call Center Agent that will be the liaison between their company and its current and potential customers. **Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely...
-
Call Centre Agent
4 months ago
Centurion, South Africa Armojeq Engineering (Pty) Ltd Full time**ROLE PURPOSE** The main responsibility of the Bidvest Facilities Management Call Centre Agent is to capture customer requests/complaints on SAP received via telephone and/or mail. The agent also needs to have the ability to identify emergencies and escalate according. **MAIN OUTPUTS** **KEY ROLES** - Ability to deal at all levels of the organization -...
-
Call Centre Agent
4 months ago
Centurion, South Africa Credit Legal Pro Full timeWe are a credit legal Company based in Centurion and we are looking for strong sales people to join our expanding sales call centre. for more info please call or watssup kaizer at 0749063032. Pay: From R3 000,00 per month
-
Call Centre Agent
6 days ago
Centurion, South Africa Only the Best Full time**Skills**: - Customer ServiceCustomer CareCustomer Satisfaction **Industries**: - Insurance **Description**: A leading insurance company is seeking Call Centre Agents for both their sales and customer service departments, based in Centurion. Minimum requirements: - Must stay within a 30km radius of Centurion - 6 months Call Centre experience - Matric...
-
Call Centre Agent
7 days ago
Centurion, South Africa Sydsen Full timeA fast-growing company in Centurion is looking to employ a **Call Centre Agent.** **Duties and Responsibilities**: - Meet and exceed sales targets and KPI's - Build and develop an existing client base - Build and develop new potential business - Present, promote, and educate clients across all company brands - Gather market-related information, including...
-
Centre Manager
7 months ago
Centurion, South Africa NHC Medical & Dental Centre Centurion Full timePurpose: To undertake the day-to-day management of the Centre, building maintenance, customers, and team members. To implement new ideas to keep improving customer service and business performance through efficient management of the centre. Responsibilities of this role (critical performance areas): Assist in supervision and evaluate work activities of...
-
Call Centre Agent | Sales Specialist
2 months ago
Centurion, South Africa Jobted ZA C2 Full timeMinimum Requirements: - Must have a minimum of 2 to 3 years experience as a Call Centre Agent and Sales Specialist - Proficiency in CRM software and basic Computer skills - Previous experience in Call Centre environment within a sales role essential - Prior experience in Vehicle tracking and Security systems sales will be advantageous - Strong communication...
-
Call Centre Agent | Sales Specialist
2 months ago
Centurion, South Africa Gap Consulting Full timeMinimum Requirements:Must have a minimum of 2 to 3 years experience as a Call Centre Agent and Sales SpecialistProficiency in CRM software and basic Computer skillsPrevious experience in Call Centre environment within a sales role essentialPrior experience in Vehicle tracking and Security systems sales will be advantageousStrong communication and negotiating...
-
Customer Experience Ambassador
1 week ago
Centurion, South Africa CLC Full timeCompany based in Centurion searching for dynamic and customer focused Customer Experience Ambassadors with an Intermediate Life Support or Advanced Life Support qualification. The purpose of the role is to of perform customer service-related duties in a 24/7 Emergency Call Centre, including the effective handling of inbound and outbound calls, logging cases...
-
Accounts Receivable Officer Ii
3 months ago
Centurion, South Africa Ampath Laboratories Full timeAdvert Reference: P14021 Accounts Receivable Officer II (Call Centre) - Centurion Job Title: Accounts Receivable Officer II (Call Centre) - Centurion - Closing Date: 2024/10/22 - Position Available From: 2024-10-10 - Area: Centurion - Actual Place Of Work: Centurion - Position Type: Full-Time - Weekly Hours: 40 - Time Conditions: 5 day Work Week...
-
Call Centre Agent
9 months ago
Centurion, South Africa H2R Full timeGauteng, Centurion - Market related - Market related Monthly Basic Salary (Market related, Negotiable) CALL CENTRE AGENT WITH UNDERMENTIONED KNOWLEDGE. - Adding or removing of dependants._ Processing medical scheme membership card requests and ensuring that it will be delivered to the correct address. Sending membership certificates when...
-
Centurion, South Africa BCXP Full timeStructure, Grade & Reporting Job grade/level S4 Business Unit Converged Communication Department Unified Collaboration & Data Networks Position reports to Executive: Business Development Span of Control 0-5 Core Description The Business Development Manager will work with the various BCX Sales Teams to drive new business in Unified Collaboration, focusing on...
-
Inbound/outbound Call Centre Agent
1 week ago
Centurion, South Africa StaffCentral Consulting Full time**Job Duties/Responsibilities will include**: Obtaining client information by answering telephone calls; interviewing clients; verifying information Determining eligibility by comparing client information to requirements Establishing policies by entering client information; confirming pricing Informing clients by explaining procedures; answering...
-
Maintenance Call Center Manager
2 months ago
Centurion, South Africa Afrirent Pty Ltd Full timeAre you a Maintanance Manager with technical and call center experience looking on joining a fastest growing group of companies? Afrirent Holdings is looking for a Maintenace Manager to oversee and optimize the operations of a call center dedicated to handling maintenance-related inquiries, service requests and other issue. **Duties and Tasks** **Strategy...
-
1726 - Call Centre Support Agent
5 days ago
Centurion, South Africa Ctrack Full timeWe are hiring **Call Centre Support Agents** This position is responsible for providing a telephonic support function to customers, Fitment Centres, and CTFM branches and for monitoring and fast-track recoveries for SVS-installed vehicles. To monitor and liaise recoveries for SVS Customer vehicles and to provide a support function to all our customers,...
-
Fleet Controller
7 months ago
Centurion, South Africa Moladira Skills Full time**MISSION** contact centre, from call management to response reaction and measurement, and the secondary mission of assisting with administration and data. The response centre will operate 24/7 on a three-shift basis. Each shift will be 8 hours. The hours per shift will be 06h00 to 14h00, 14h00 to 22h00 and 22h00 to 06h00. **RESOURCES** - Computer and...
-
Call Centre Agent
4 months ago
Centurion, South Africa WeBuyCars Full timeKey Responsibilities: - Make 100 calls daily to follow up on expired leads - Assign leads to buyers as requested - Maintain accurate and up-to-date records of all interactions in the CRM system - Save a minimum of 75 deals per month - Provide excellent customer service by addressing client needs and resolving issues promptly - Collaborate with buyers and...