Manager: Operations Support
3 weeks ago
Provide input into the annual budget;
- Manage costs by engaging suppliers for the most effective rates;
- Monitor and renegotiate service provider contracts when services are added or removed;
- Oversee and manage the initial IATA airport slot submissions and schedule alignment;
- Maintain current navigation platforms and offer input for optimization;
- Remain up to date with travel policies and cross border destination requirements;
- Manage compliance on Post Flight Documentation as per the regulations;
- Manage the procedures related to Jumpseat bookings;
- Manage Interdepartmental Communications relating to all Schedule, Navigation and 90-day retention documentation requirements;
- Monitor the continuous improvement and compliance to airport slot;
- Participate in all briefings concerning contract flying to understand contractual requirements and ensure compliance;
- Manage and compile fuel projections through the analysis of fuel usage;
- Oversee and ensure compliance of the Airport Slots including the initial slot submissions per schedule period;
- Maintain slot management within the current season;
- Manage all audits relating to 90-day retention documentation requirements;
- Manage the compliance of work instructions and manuals pertaining to the function;
- Review manuals and work instructions annually;
- Provide monthly reports to the Senior Manager;
- Operations on functional performance indicators;
- Report statistics to other departments on a monthly basis;
- Provide monthly reports detailing fuel usage;
- Oversee the team and report on the team's performance;
- Provide overall guidance to the team;
- Set team goals in order to meet the overall business need;
- Motivate, organise and encourage teamwork within the team to ensure productivity;
- Identify skill development areas for succession planning purposes;
- Promote effective communication amongst team members;
- Oversee and manage complex projects, ensuring alignment with organisational goals and timely completion;
- Build strong relationships with CAMU, Airport Authority, Regulators, and Service providers to influence decisions that may affect operational continuity.
- Grade 12 or equivalent;
- Qualification in Flight Operational Management (Advantageous);
- Minimum of 10 years aviation experience, of which, 5 years must be management experience;
- Experience in the following areas:
- Aircraft Performance and Navigation,
- IATA Slot Management,
- Fuel Management and Monitoring.
- Operations Support (90-day retention documents);
- Experience with IOSA and SACAA audit requirements and engagements;
- May be required to work weekends or extended hours;
- Thorough knowledge of the following areas:
- IATA Slots,
- SACAA regulation on 90 days document retention Aircraft performance and Navigation,
- Company Travel,
- Management.
- Knowledge of IOSA/SACAA audit requirements and engagements;
- Computer Literacy.
**Personal Attributes**:
- Professional;
- High integrity;
- Empathy;
- Patience;
- Self-motivated;
- Independent (able to work without supervision);
- Goal oriented;
- Positive attitude;
- Able to cope with changing workload priorities and pressure;
- Strong Leadership skills Planning, organizational and time management skills;
- Excellent interpersonal skills;
- Strong oral and written communication skills;
- Problem solving and decision making capability;
- Ability to multitask and delegate.
**Application Guidelines**:
- Preference will be given to members of under-represented designated groups;
FlySafair reserves the right:
- Not to proceed with this vacancy;
**Closing Date:18 September 2024
-
Regional Operational Support Manager
1 week ago
Johannesburg, Gauteng, South Africa TalentCru Full timeJob Title: Regional Operational Support ManagerTalentCru is seeking an experienced Regional Operational Support Manager to join our team in Gauteng. As a key member of our operations team, you will be responsible for leading the overall management and support of our ACMS structure within the region.Key Responsibilities:Lead the management and support of the...
-
Regional Operational Support Manager
3 months ago
Johannesburg, South Africa TalentCru Full timeA specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Regional Operational Support Manager in Gauteng. The Regional Operational Support Manager is responsible for the overall leadership, management, and support of the ACMS structure, within the Gauteng region, related recruitment, payroll,...
-
Regional Operational Support Manager
3 months ago
Johannesburg, South Africa TalentCru Full timeA specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Regional Operational Support Manager in Gauteng.The Regional Operational Support Manager is responsible for the overall leadership, management, and support of the ACMS structure, within the Gauteng region, related recruitment, payroll,...
-
Operational Support
3 months ago
Johannesburg, South Africa FirstRand Full timeJob Description Provide support in executing operational activities - Manage costs / expenses within approved budget to achieve cost efficiencies - Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions - Cultivate and manage objective working relationships with a variety of stakeholders,...
-
Operational Support
3 months ago
Johannesburg, South Africa FirstRand Full timeAbout us, purpose, experience and qualifications **about us**: - There is no about us detail available.**purpose**: - Provide support in executing operational activities.**experience and qualifications**: - 3 Year industry related Degree - 4 to 6 Years related experience**additional requirements**: **responsibilities**: - Manage costs / expenses within...
-
Operations Support Coordinator
3 weeks ago
Johannesburg, Gauteng, South Africa Dynexity Full timePosition OverviewDynexity is currently in search of an Operations Assistant to provide support to the Operations Manager within the hospitality sector.Key ResponsibilitiesAssist in daily operational tasks and ensure smooth workflow.Collaborate with team members to enhance service delivery.Support the management in implementing operational...
-
Operational Support
4 months ago
Johannesburg, South Africa FirstRand Full timeJob Description Provide support in executing operational activities - Manage and coordinate the schedules and meetings for the software development team. - Prepare and distribute meeting agendas, take minutes, and follow up on action items. - Handle correspondence and communication within the team and with external stakeholders. - Maintain and organize...
-
Operations Support Coordinator
3 weeks ago
Johannesburg, Gauteng, South Africa Dynexity Full timePosition OverviewDynexity is currently looking for a dedicated Operations Assistant to support the Operations Manager in our dynamic hospitality environment.Key ResponsibilitiesAssist in daily operational tasks to ensure smooth business functions.Collaborate with team members to enhance service delivery and operational efficiency.Maintain effective...
-
Support Operations Manager Zgc
4 months ago
Johannesburg, South Africa Ericsson Full time**About this opportunity !** We are looking for Support Operations Managers that will be responsible for a set of repair contracts with MMEA Customers within the Support & repair organization in MMEA Networks. You will be engaged in performing the contracts as per the agreed service levels with the Customers and work with the Service Area Repair...
-
Operations Support Coordinator
3 weeks ago
Johannesburg, Gauteng, South Africa Dynexity Full timePosition OverviewDynexity is looking for a dedicated Operations Assistant to support the Operations Manager in enhancing operational efficiency within the hospitality sector.Key ResponsibilitiesAssist in daily operational tasks to ensure smooth business functions.Collaborate with the management team to implement effective strategies.Maintain accurate records...
-
Product and Support Operations Manager
2 weeks ago
Johannesburg, South Africa FirstRand Full timeJob Description To identify and implement enhancements on existing products and procedures as well as effectively manage all operational aspects of the specific product Job Description - Managing system defects that impact the business and customer by ensuring timeous communication and resolution is achieved. - Overseeing Production Support in terms of...
-
Head of Middle Office Operations
4 months ago
Johannesburg, South Africa Investment Manager firm Full time**Job Title: Head of Middle Office Operations** **Job Overview**: As the Head of Middle Office Operations at an Investment Manager firm, you will lead a critical function that serves as the linchpin between the front office Investment team, Institutional and Retail Client Services teams, System Development team, and the firm's outsourced Fund...
-
Administration and Operations Support
4 months ago
Johannesburg, South Africa Jelocorp Full timeResponsibilities include coordinating all admin activities. Making decisions to improve general office administration, handling and managing different aspects of the office from Administration support, accounts, Visitors support, Security, accomodation management. Innovative solutions in resolving challenges through process improvements to increase...
-
Support Operations Coordinator
2 weeks ago
Johannesburg, Gauteng, South Africa EMPIRE RECRUITMENT Full timeJob SummaryWe are seeking a highly organized and detail-oriented Support Operations Coordinator to join our team at Empire Recruitment. The successful candidate will be responsible for coordinating and completing administrative tasks, providing customer service, and managing their own workload.Key ResponsibilitiesCoordinate and complete administrative tasks...
-
Operations Support Administrator
4 months ago
Johannesburg, South Africa Spur Group Full time**Job Advert Summary**: Spur Corporation is a growing multi-brand restaurant franchisor, headquartered in Cape Town. The group currently has seven brands, namely, Spur Steak Ranches, Panarottis Pizza Pasta, John Dory’s Fish Grill Sushi, RocoMamas, The Hussar Grill, Casa Bella and Nikos Coalgrill Greek. In order to retain an exceptional talent pool, the...
-
Administration and Operations Support
4 months ago
Johannesburg, South Africa JeloCorp Full timeJob Description:Responsibilities include coordinating all admin activities. Making decisions to improve general office administration, handling and managing different aspects of the office from Administration support, accounts, Visitors support, Security, accomodation management. Innovative solutions in resolving challenges through process improvements to...
-
Operations Support Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeSupport Ops Coordinator RoleWe are seeking a highly motivated and organized Support Ops Coordinator to join our team at Isilumko Staffing. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of our business strategies and initiatives.Key Responsibilities:Collaborate with external and internal stakeholders to...
-
Product and Support Operations Manager
2 weeks ago
Johannesburg, South Africa FirstRand Bank Limited Full timeDescription Managing system defects that impact the business and customer by ensuring timeous communication and resolution is achieved. Overseeing Production Support in terms of building Scripts; Managing HASS Levels (Role IDs) and overseeing PCDs. Unpacking capacity requirements and presenting budgets requirements for Cash Investments Operations. ...
-
Automation Team Lead
3 weeks ago
Johannesburg, Gauteng, South Africa Blueion Support Services Full timeJob SummaryThe Automation Team Lead plays a crucial role in analyzing and implementing effective automations within the Blueion Support Services organization that services the needs of communicating with customers. This includes implementing and reviewing all elements to ensure they are in working order and looking for ways to improve processes and...
-
Operations Support Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeSupport Ops Coordinator RoleWe are seeking a highly motivated and organized Support Ops Coordinator to join our team at Isilumko Staffing. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of our business strategies and initiatives.Key Responsibilities:Collaborate with external and internal stakeholders to...