Data Center Technician S3 Level

3 weeks ago

Johannesburg, South Africa Infotree Global Solutions Full time

As a Data Center Technician, you will be responsible for performing various tasks, including hardware setup, diagnostics, troubleshooting, and decommissioning. You will follow standard procedures and protocols to ensure the smooth functioning of data center operations. Additionally, you will contribute to documentation efforts, share knowledge, and actively participate in team meetings and briefings. Your ability to work autonomously and collaboratively in a fast-paced environment will be instrumental in meeting or exceeding established service level agreements (SLAs).

Employment duration: 12+ month
Location: Johannesburg, South Africa
Working model: on site.
Level of experience: S3
Employment: Contract of Employment.

**Responsibilities**:

- Assist and provide guidance to other technicians in completing challenging or complex tasks.
- Conduct diagnostics and troubleshooting, swiftly identifying the root causes of issues and replacing faulty components with mínimal customer and business disruption.
- Perform post-execution quality checks, ensuring proper grounding, staging, labeling, and cabling according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
- Decommission hardware for simple changes and refreshes, following standard procedures with mínimal guidance.
- Follow procedures to communicate, report, and escalate incidents to appropriate management.
- Participate in daily safety briefings, complete required safety training, and adhere to safety procedures.
- Foster a positive and effective team environment by sharing information, contributing to team meetings, and staying informed about the progress of others' work.
- Proactively share relevant information to enable efficient workflow and mitigate the impact of changes on others.
- Efficiently complete assigned tickets and tasks, meeting or exceeding established Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) with mínimal guidance.
- Demonstrate accountability and ownership of data center facilities, ensuring service quality and a positive user experience.
- Develop a strong client focus and understand the impact of your work when completing tickets and assigned tasks.

**Requirements**:

- Possess exceptional knowledge of server hardware, including a deep understanding of component and system failures.
- Ability to assist in conducting failure analysis on field issues.
- Ability to assist in tracking server fleet health, investigating emerging failure trends, and validating adherence to customer service level agreements (SLAs).
- Solid experience in utilizing IPMI for diagnostics and administering software tools.
- Proficiency in real-time issue resolution during new deployments.
- Experienced in Windows Server OS and WinPE OS administration.
- Familiarity with Linux PXE services is a plus.
- Basic scripting experience in both Linux and Windows environments.
- Ability to troubleshoot network issues at Layer 1, Layer 2, and Layer 3.
- Proficiency in setting up virtual machines and configuring environments.
- Ability to work autonomously as well as within a local or geographically dispersed team environment.

**Qualifications**:

- 2+ years of experience as a data center technician, demonstrating a strong foundation in data center operations.
- Associate degree in computer science, computer engineering, information technology, or equivalent experience preferred.
- CompTIA A+ or equivalent experience.
- CompTIA Server+ or equivalent experience.
- CCENT or equivalent experience.
- Windows OS experience.
- CCNA certification is preferred.
- MCP/MSCE certification is preferred.
- Scripting experience preferred, specifically in PowerShell, Python, or Bash.
- Ability to lift up to 35 pounds when necessary.
- Proficiency in safely climbing ladders and correctly wearing personal protective gear.
- Ability to stand and walk throughout the facility for extended periods without loss of productivity.
- Dexterity to handle, control, or feel objects, tools, or controls and perform repetitive movements without reduction in productivity.

  • Data Center Technician

    2 weeks ago

    Johannesburg, Gauteng, South Africa Dimension Data Full time

    Requirements: The Data Center Technician (DCT) responsibility is the maintenance of all Data Centre White Space, ensuring a 24/7 service offering within Internet Solutions Data Centers.The DCT provides a service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving...

  • Senior Data Center Technician

    4 weeks ago

    Johannesburg, South Africa Microsoft Full time

    **Business Function Overview**: In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a **Senior** **Datacenter Technician** (SDCT). Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services....

  • Data Center Technician

    1 week ago

    Johannesburg, South Africa Infotree Global Solutions Full time

    Join our client's dynamic team as we seek a skilled Data Center Technician to support server infrastructure and data center operations. If you possess strong technical acumen, excellent communication skills, and a passion for driving results, we want you on our team. As a mentor and leader, you'll contribute to the knowledge base while tackling exciting...

  • Data Center Technician

    2 weeks ago

    Johannesburg, South Africa Microsoft Full time

    As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding...

  • Data Center Technician

    2 weeks ago

    Johannesburg, Gauteng, South Africa Infotree Global Solutions Full time

    Join our client's dynamic team as we seek a skilled Data Center Technician to support server infrastructure and data center operations. If you possess strong technical acumen, excellent communication skills, and a passion for driving results, we want you on our team. As a mentor and leader, you'll contribute to the knowledge base while tackling exciting...

  • Data Center Technician

    3 weeks ago

    Johannesburg, South Africa Infotree Global Solutions Full time

    As a Data Center Site Lead, you will collaborate closely with the Site Services Manager to inspire and guide a team of talented technicians. You will play a crucial role in optimizing workflows, triaging anomalies, and scaling operations within cutting-edge data center campus. Your technical expertise, coupled with your exceptional attention to detail and...

  • Lead Data Center Technician-johannesburg Data

    4 weeks ago

    Johannesburg, South Africa Tek Infotree Sdn Bhd Full time

    **Position: Lead Data Center Technician** **Location: Johannesburg, South Africa** **Salary budget per month: 47,500 South Africa Rand** **Remarks: Has Data Centre experience 5 years and above** **Employment type: Long term contract 12 months (renewal basis)** **About the Company**: The company believe in the power of people, and we’ve built our...

  • Data Center Services Sales Specialist

    3 weeks ago

    Johannesburg, South Africa Dimension Data Full time

    **Senior Data Center Services Sales Specialist** **Role description** Dimension data is seeking a senior data centre services sales specialist to join our sales team in Johannesburg. The primary focus of this role is to take our data centre services value proposition to market, retaining existing business and growing market share. As a senior data centre...

  • Lead Data Center Technician-johannesburg Data

    4 weeks ago

    Johannesburg, South Africa Tek Infotree Sdn Bhd Full time

    **Position: Lead Data Center Technician** **Location: Johannesburg, South Africa** **Salary budget per month: 47,500 South Africa Rand** **Remarks: Has Data Centre experience 5 years and above** **Employment type: Long term contract 12 months (renewal basis)** **About the Company**: The company believe in the power of people, and we’ve built our...

  • Lead Data Center Technician-johannesburg Data

    2 weeks ago

    Johannesburg, Gauteng, South Africa Tek Infotree Sdn Bhd Full time

    Position: Lead Data Center TechnicianLocation: Johannesburg, South AfricaSalary budget per month: 47,500 South Africa RandRemarks: Has Data Centre experience 5 years and aboveEmployment type: Long term contract 12 months (renewal basis)About the Company:The company believe in the power of people, and we've built our business around the value of our team...

  • Critical Facilities Technician Emea

    3 weeks ago

    Johannesburg, South Africa Vantage Data Centers Full time

    About Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and...

  • Data Center Customer Operations Technician

    3 weeks ago

    Johannesburg, South Africa Equinix Full time

    **Who are we?** Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...

  • Data Center: Inventory

    2 weeks ago

    Johannesburg, South Africa Microsoft Full time

    As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data...

  • Call Center

    2 months ago

    Johannesburg, South Africa Skills Careers center Full time

    Call center agents /Customer service Agents are needed for Entry Jobs. should be well-spoken, Service driven and able to work under pressure. Qualification Matric / Equivalent - Receiving incoming telephone calls from customers and/or delivers scripted or non-scripted messages to customers via telephone during designated hours at all levels with...

  • Data Center Customer Operations Technician

    2 weeks ago

    Johannesburg, Gauteng, South Africa Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...

  • Data Center Architect

    3 weeks ago

    Johannesburg, South Africa BASHR Consulting Full time

    **Job Details**: **Department** **other** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Information Technology** **Salary** **R900 000 - R1 100 000 per annum** Job Title: Data Center Architect Job Purpose: The Data Center Architect is responsible for designing,...

  • Call Center

    2 weeks ago

    Johannesburg, Gauteng, South Africa Skills Careers center Full time

    Call center agents /Customer service Agents are needed for Entry Jobs. should be well-spoken, Service driven and able to work under pressure.QualificationMatric / Equivalent Receiving incoming telephone calls from customers and/or delivers scripted or nonscripted messages to customers via telephone during designated hours at all levels with stakeholders...

  • Data Center: Inventory

    2 weeks ago

    Johannesburg, Gauteng, South Africa Microsoft Full time

    As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data...

  • Data Center Operations

    3 weeks ago

    Johannesburg, South Africa NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Data Centre Design Specialist

    2 weeks ago

    Johannesburg, South Africa Dimension Data Full time

    The resource is needed to draft and finalise the Date Centre specification and to formulate the build packages for the Data Centre rebuild/refurbishment. **Requirements - Develops data center design models and designs for companies. - Develops power analysis, capacity calculation, and storage analysis models. - Designs new data center racks, servers, and...