Critical Facilities Technician

3 days ago

Johannesburg, South Africa Vantage Data Centers Full time

About Vantage Data Centers

Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Site Operations Department

The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facilities Technician (CFTs) working on shift. This team is the face of Vantage to our customers and the guaranty of business continuity and excellence of Operations of our campus as well as the performance of our customer installations. Using a Computerized Maintenance Management System (CMMS) to plan and track maintenance activities, the Site Operations department is responsible for all preventative and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure.

Essential Job Functions
- Ensure the completion of the maintenance activities to the highest quality level of planification, preparation, execution, and reporting.
- Ensure the full reliability of the infrastructures with the focus on continuity of services, energy efficiency and budgetary constraints.
- Use the BMS (Building Management System) and all available systems and do regular walkthroughs to keep up to date at all time the appropriate monitoring on site.

Duties
- In close collaboration with the contractors (as applicable), participate in the drafting of the preventive maintenance schedule for the site infrastructures and implement it in collaboration with all service providers concerned. Closely monitor the operations with a continuous concern for minimizing risks during interventions, and ensure the reporting of this activity
- Participate in the implementation of the site-specific crisis management plan and in the tests and implementation exercises concerning this plan
- Within applicable and authorized interventions according to the local regulation and the up to date certification(s) of the CFT, be capable of manipulating / activating certain electrical and or mechanical and or security infrastructures for the purpose of protecting people and property and/or maintaining service continuity on the site and/or performing maintenance.
- Monitor very closely the capacities of the infrastructure equipment at their different levels and their load of use / demand, and report back to the Site Manager
- Anticipate the impact of the future development of customer loads on these infrastructures by implementing warning thresholds and also by investigating technical solutions to reinforce the infrastructures (technical feasibility, design choices, budgetary allowance, etc.) and/or their level of redundancy
- According to the Site Manager's instructions, carry out this infrastructure reinforcement analysis well in advance (utilizing studies, quotations for implementation, project schedule, risk analysis, operating instructions, etc.)
- Participate with the construction team to any site construction phase including the commissioning, and specifically to ensure service continuity to the customers
- Actively contribute to all improvement actions in the site PUE
- Proactively raise awareness of the need to increase the power level that is contractually agreed with the energy provider
- Develop energy quality indicators as provided on behalf of infrastructures, by keeping appropriate records.
- Ensure highest standards of cleanliness by adapting the ad-hoc services
- Beyond the context of the technical infrastructures of the Data Centre area, manage all services / suppliers concerned and the external appearance of the building, working in coordination with its owner’s technical /operational departments
- With the assistance of the IT and Controls departments, ensure the proper operation of the site’s BMS
- Ensure that resources allow for the monitoring of infrastructures and their use at all times and as closely and as efficiently as possible, including with regard to their use by security officers
- Support and monitor the maintenance service providers daily and keep up to date the Computerized Maintenance Management System (CMMS) in accordance with VANTAGE’s requirements
- Produce any indicators or data which allow for the calculation of an indicator
- Participate in regular audits which are designed to assess the level of service continuity and analyze risks

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