Customer Service Manager

Location: Remote (Based in South Africa) Company: Smart Work Services About Us: Smart Work Services is a leading provider of support services, dedicated to assisting clients throughout their professional journeys. We offer a supportive and responsive environment to ensure our clients receive the best service and care possible. Position Overview: Key...

Role Summary: The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout. We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...

**The Company**: Kushesh Express **Role Name**: Customer Service Manager **Reporting line**:Operations Director **Location**: Johannesburg, Gauteng **Working hours**: Monday - Friday, 8:00am - 17:00pm **Role summary**: A Customer Service Manager is responsible for the Customer Service Department as well as overseeing all activities to improve customer...

Job Summary The role is responsible for the end-to-end Order To Cash process in order to ensure on-time order fulfilment in Business-to-Business support at sub-regional level, and direct people management of country or sub-regional Customer Service organization. Responsibilities/Description - Supervise the end-to-end Order to Cash process based on...

Job Description:">We are seeking a highly skilled Customer Service Manager to join our team at The Recruiters. As a key member of our customer service department, you will be responsible for overseeing the daily operations of our call centre, ensuring that all customers receive exceptional service and support.">About the Role:">">Manage a team of Customer...

**RESPONSIBILITIES: You will be responsible for**: **Sales**: - Being the main customer interface, including for contract, pricing, service and concept changes as well as business development. - Secure new client accounts across South Africa - Develop commercial strategy (identify leads, main actors, valuable information, strategic contacts, trends, client...

Requisition ID: 30554- Job Location(s): Johannesburg, ZADanfoss offers you a unique opportunity to join a global market leader and experience satisfaction, coming from engineering sustainable solutions for people all over the world and from the use of your knowledge and competencies for global changes! Are you interested to achieve more with less? We are...

Gauteng, JHB - Northern Suburbs - Auto Body Repair Centre - R 20 000 - R 25 000 - Job ref: WP012824/SD - Vacancy type: Permanent SHIFTINTOHIGHCAREER to a long-established and highly successful Auto Body Repair Centre who requires the services of a Customer Service Manager **Minimum Requirements**: - Should have a minimum of 2 to 4 years’ experience as...

An exciting position exists in the Sales - Customer Care Department of our client. - Effective liaison, support and communication between customer care department and the rest of the company - Maintain and improve mechanisms for surveying and measuring customer satisfaction and disseminate feedback to the appropriate internal entities - Use Customer Care...

Supports field teams with technical support Monitoring all technical requests received Acknowledge of technical request from customer or Supporting structures Troubleshoot technical issues Diagnose and assist with technical issue Resolve technical issue or refer to service delivery agent and service coordinator for further assistance Updating...

**RESPONSIBILITIES: You will be responsible for**: - Ensure that a complete unit tour is done daily and check with the teams if everything is on the right track. Do a spot check on a specific area to report to Commercial / Production and Unit Manager, report to General Manager if critical. - Ensure that a complete food testing is done weekly on all major...

Advert reference: click_012938 Advert status: Online - **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain **Location**:Gauteng **Contract**:Permanent **Remuneration**:Market - Related **EE position**:No **Brand**:Clicks Group **Introduction**: We are looking to recruit a...

The Customer Services and Distribution Manager is responsible for managing a team involved in growing the COID business, visiting clients, value propositioning & providing relevant solutions, building strong customer relationships and providing ongoing assistance and resolving customer issues and service queries. **Key Activities**: - Growing the COID...

**_Role Purpose:_** **_ You will be expected to provide a claims assessment service in line with the aYo customer engagement framework and the expected customer experience service levels in line with the aYo claims philosophy. _** **_Initially, you will be expected to set up the Claims and Customer Services function which will ultimately include the...

Bachelors Degree/BTech or National Diploma in Procurement, Logistics, Supply Chain and Exports. **Skills and experience required**: At least 8 years' experience customer services in a manufacturing and export environment. **Experience and knowledge of the export process**: Documentation Letters of credit Foreign exchange Marine insurance Forwarding...

The Service Owner is accountable for the end-to-end Service ownership and contractual delivery, including all Service functions that relate to the specific customer Managed Service solution. The Service Owner will be focused on the financial and delivery performance (including the performance in environment, occupational health, and safety areas) of the...

**Job Description Summary**: Who We Are At Steam Power we are used to change and have been continuously adapting to respond to the many factors shaping our industry. Change is how we keep pace with the world around us and ensure our long-term sustainability. To achieve this requires us adopting a strong services mindset that becomes the very DNA of Steam...

The Service Owner is accountable for the end-to-end Service ownership and contractual delivery, including all Service functions that relate to the specific customer Managed Service solution. The Service Owner will be focused on the financial and delivery performance (including the performance in environment, occupational health, and safety areas) of the...

The Service Owner is accountable for the end-to-end Service ownership and contractual delivery, including all Service functions that relate to the specific customer Managed Service solution. The Service Owner will be focused on the financial and delivery performance (including the performance in environment, occupational health, and safety areas) of the...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary To...