Ecommerce Merchandise Manager

3 days ago

Sandton, South Africa Core Group Southern Africa Full time

Responsible for the online merchandising of our accessories. In this role, you'll drive sales, margin, and conversion targets within your categories in alignment with company goals.

Taking responsibility for the overall online accessory business. Doing daily mapping and sales analysis. Evaluating positioning and overall planning and reporting for the online accessory business.

**Requirements**:

- Matric
- Relevant Diploma and short courses
- 3-5 years relevant experience at the required (mid-senior) level
- Working with Magento 2

**Responsibilities**:

- Strategize and assist with monthly merchandise calendar strategy while maintaining an acute awareness of the competitive landscape. Strategize seasonal product flow in the most optimal way for site conversion and seasonal storytelling. The strategy will develop, communicate, and drive seasonal business and assortment strategies to meet financial targets and customer expectations.
- Collaborate with Buying team to develop business driving opportunities and ensure optimal product placement on site. Communicate to the Buying, Product, and Content teams action plans and items to increase the performance of online metrics.
- Utilize web analytics and data to guide ongoing improvements to merchandise presentation, performance, structure, and navigation within assigned category.
- Strategize alongside UI/UX and content teams to improve the customer experience online. Strategize cross-functional projects/ enhancements/updates that will improve category conversion and drive revenue growth.
- Make recommendations based on financial metric goals on how to drive their business forward based on sales, history while understanding market trends.
- Partner with Creative to ensure assortment and merchandising strategy are in alignment with business and customer needs & manage key deliverables and timelines.
- Present sales analysis to merchandising and eCommerce leadership as well as cross
- functional teams, highlighting weekly key takeaways and future action plans.
- Execute different merchandising strategies across user segments, channels, and products. Seek out new ways to enhance and evolve the online shopping experience.

**Key Competencies**:

- Communication - The ability to express one self clearly and effectively to customers and within the company.
- Serviced focus - Respond to customers needs by doing it right the first time
- Flexibility - Been able and willing to adapt within a variety of different situations and changes.
- Disciplined Approach
- Punctual, Strong Attendance Record, Getting back to Customers and returning calls.
- Efficiency - Meet and Exceed all that is required of you in your job function and preform job at high standard.
- Proactively identify risks - Be aware and report any issues that might put the Business at Risk

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