Process Owner: Order to Cash

3 months ago


Sandton, South Africa Blue Label Telecoms Full time

**JOB PURPOSE**

The Process Owner - Order to Cash owns the end-to-end process design and drive change initiatives related to system, process and policy, including involvement in the delivery of the change initiatives as part of a transformation program and a steady state Business As Usual (BAU) specific to the Order to Cash functionality.

**RESPONSIBILITIES**

**Business Process Activities**
- The Main Modules under the responsibility of Order to Cash includes but is not limited to Order Management, Accounts Receivables, Cash Management and Channel Revenue Management
- This role will be part of a process owner team responsible for driving and delivering sustainable, streamlined processes with exceptional controls.
- The key emphasis of this role will be to drive standardization and accountability by building strong working relationships with stakeholders and ensuring service delivery in accordance to defined SLA’s/KPIs.
- Primarily responsible to standardize, automate, and optimize processes within the Order to Cash team which includes all month end activities, statutory reporting, audits and compilation of financial statements
- Should ‘Own’ and “drive” the process design and drive the changes required from start to finish to make the new processes work according to modern best practice and Oracle Fusion ERP
- Authorize and oversee the system requirements by assessing utilisation of Oracle Fusion ERP Cloud functionality and work with Business leads to determine functionality applicable to business and assist with enhancement requirements
- Acting as a member of a Design Authority team to ensure that the process design is approved as meeting the needs of the business and the supporting system functionality

**Accounts Management**
- Responsible for supporting and owning the process for Order Management, Accounts receivables, Cash Management, Channel Revenue Management Modules within the Oracle Fusion Application. Depending on the solution evolvement, additional modules may fall under the scope of the process owner
- The Process owner will be responsible for collaborating with other process owners within the other domain e.g. Procure to Pay and Record to Report

**Oracle Fusion ERP **Process Flow**
- Monitor Oracle Fusion ERP Cloud quarterly releases and work with Business to decide on what functionality should be adopted by business.
- Drive POC development on Oracle Fusion ERP to help business resolve issues and/or driving strategic initiatives.
- Have a sound understanding on Oracle Fusion ERP Cloud Functionality in the Order to Cash process flow
- Safeguard the Process and Solution Design signed-off during rollouts to other Entities and Business Units

**Business Requirements Gathering & Collaboration**
- Gather business requirements and translate them into functional and technical requirements for improvement and enhancements to be implemented on Oracle Fusion ERP
- Support appropriate changes or updates to policies and Standard Operating Procedures to enable the optimum process design on Oracle Fusion ERP
- Work with other process owners to ensure the process designs integrate
- Secure buy in of key stakeholders and members of the relevant functions throughout all business units to the new process design

**Change Management**
- Collaborate with technical experts and business units to determine the best possible reporting mechanisms
- Proactively monitor and anticipate changing business, regulatory, and financial requirements, processes and practices
- Manage and coordinate all change activities within the project

**Governance and Compliance**
- Drive accountability through process controls and by leveraging technology
- Manage relevant policies and procedures affecting processes
- Be a champion to drive standardization across key processes, entities and business units
- Ensure compliance to internal and external regulations, procedures and accounting standards
- Ensure process workflows and documentation are properly maintained and up to date with the current processes
- Proactively mitigate risks and timely resolve escalated issues

**BEHAVIOURAL COMPETENCIES**
- Customer Focus
- Instills Trust
- Cultivates Innovation
- Collaborates
- Situational Adaptability
- Business Insight
- Manages Complexity
- Plans and Aligns
- Balances Stakeholders
- Ensures Accountability
- Collaborates
- Cultivates Innovation
- Customer Focus
- Instills Trust
- Situational Adaptability
- Tech Savvy

**EDUCATION**
- Matric
- Post graduate qualification preferably with Major in Commerce or Computer Science or Project management preferable

**EXPERIENCE**
- Post graduate qualification preferably with Major in Commerce or Computer Science or Project management preferable
- 10-15 years of professional experience across functions within accounting and finance disciplines
- Detailed process understanding for the area of responsibility
- 5-10 Years experience with Oracle ERP products preferably Oracle Fusion Cloud App


  • Order to Cash Lead

    5 months ago


    Sandton, South Africa Blue Label Telecoms Full time

    **About Company** At Blue Label Telecoms, our brand philosophy is that we can create and distribute anything that is able to be digitised. Our Blu-approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce. With a point-of-sale network of approximately 150 000 devices, we...


  • Sandton, South Africa Dimension Data Full time

    FunctieomschrijvingWe are currently looking for a Service Continuity Process Owner to support the business in achieving its strategic objectives. Implement and drive the Service Continuity Process as a practice within Dimension Data MEA. Drive Continuity through governance and efficiency via the practice, an effective services governance framework that is...

  • Product Owner

    6 months ago


    Sandton, South Africa Dimension Data Full time

    FunctieomschrijvingThe Product Owner is a member of the Agile Team and is responsible for defining stories and prioritising the team backlog in order to simplify the execution of the program priorities. Within Dimension Data, they are also responsible for the conceptual and technical integrity of the features aswell as the systems and process operational...

  • Cloud Product Owner

    6 months ago


    Sandton, South Africa Dimension Data Full time

    FunctieomschrijvingThe Product Owner is a member of the Agile Team and is responsible for defining stories and prioritising the team backlog in order to simplify the execution of the program priorities. Within Dimension Data, they are also responsible for the conceptual and technical integrity of the features aswell as the systems and process operational...

  • Product Owner

    6 months ago


    Sandton, South Africa IOCO Full time

    Our client is searching for a Product Owner.Responsible for setting the strategic direction of and through their team managing every aspect of the products and platforms that they own, maintain existing products/ platforms.This includes the delivery of new products and platforms as well as the maintenance and enhancement of existing products and platforms...


  • Sandton, South Africa FirstRand Bank Limited Full time

    Description Cash Management Operations is a customer-facing role that requires extensive customer interaction and communication and vital collaboration with global teams. A pivotal part of your role is to process and manage the issuance of futures margin calls, monitor, and execute cash through bank accounts, and provide regulatory and default...


  • Sandton, South Africa Dimension Data Full time

    FunctieomschrijvingDo you want to be a Senior Product Owner that makes a real difference? Do you want to feel like you are in control of your own destiny? Are you looking for an inspiring and challenging role? If so, this Senior Product Owner Team Lead role is for you!As a Senior Product Owner, you'll be responsible for the product vision and strategy of a...

  • Cloud Product Owner

    3 weeks ago


    Sandton, South Africa Dimension Data Full time

    Product Owner Role in Dimension DataThe Product Owner is a key member of the Agile Team, driving the successful delivery of features and products in Dimension Data. This role is responsible for defining the product vision, overseeing the development process, and ensuring that the final product meets the company's goals and customer needs.Key...


  • Sandton, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary An...


  • Sandton, South Africa Dimension Data Full time

    Job DescriptionWe are seeking a highly skilled Cloud Product Owner: Strategic Visionary to join our team at Dimension Data.Key ResponsibilitiesProvide Vision and Direction: Offer clear guidance to the Agile development team and stakeholders to ensure alignment with the company's goals.Backlog Management: Plan, prioritize, and refine product feature backlogs...


  • Sandton, South Africa Secondments Recruitment Full time

    **Job Advert Summary**: Our Client is looking for an accounts payable administrator Payment of clients’ rental and electricity to ensure accurate cash flow and control of all vendor accounts. Maintain good long term vendor and client manager relationships. Filing of invoices and proof of payments per supplier, before the next payment run. **Minimum...


  • Sandton, South Africa Guardrisk Full time

    **Introduction** Set, prioritise and evaluate the work generated by business product owners and development teams, ensuring the delivery of high-quality products meeting all necessary business outcomes, requirements, features and functionality required by the business for the Cell Captive Platform and related solutions, data acquisition and usage of said...


  • Sandton, South Africa Dimension Data Full time

    Job Title: Service Continuity Process OwnerAbout the Role:We are seeking a highly skilled Service Continuity Process Owner to join our team at Dimension Data. As a key member of our organization, you will play a critical role in ensuring the continuity of our services and supporting the business in achieving its strategic objectives.Key Responsibilities:•...

  • Application Owner CIB

    2 weeks ago


    Sandton, South Africa Investec Full time

    Description The Application Owner for the Life Business will be responsible for the overall management, governance, and performance of vendor-owned applications that support Life Risk and Life Invest products within Investec. This role focuses on ensuring that these applications meet business needs, are maintained effectively, and align with the...


  • Sandton, South Africa Dimension Data Full time

    Job SummaryThe Renewal Services Manager is responsible for ensuring the accurate quoting and capture of service renewals in the relevant service administration database. This role involves commercial negotiation with clients to secure renewals and supports all commercial-related activities, including deal structuring, contract creation, pricing, and review...

  • Product Owner

    1 month ago


    Sandton, South Africa JSE Limited Full time

    WHY JOIN THE JSE? The JSE recognises that its success and strength depend on the quality of its employees. We are committed to fostering a culture of continuous learning and high standards of performance. Our employee wellness programme is designed to encourage work-life balance for employees. We naturally seek to empower staff and encourage diversity and...


  • Sandton, South Africa Neptune Full time

    At Neptune, we are seeking a highly skilled Process Improvement Specialist to join our team. As a key member of our operations team, you will play a vital role in ensuring the effectiveness and efficiency of our internal processes.About the RoleThis is an exciting opportunity for a motivated and detail-oriented individual to contribute to our business growth...


  • Sandton, South Africa Alistair James Company Ltd Full time

    Are you someone with a "hunger for growth", a **“whatever it takes mentality” **and understand the advantages of a team environment and what it takes to thrive in one? Are you someone who** "Questions things" and "looks for improvements"?** Do you have experience in taking a fast growing business to a greater height? Then you may be perfect for our team...


  • Sandton, South Africa Alistair James Company Ltd Full time

    Alistair Group is one of East and Southern Africa’s fastest-growing service companies, providing a variety of self-delivered logistics solutions across several geographies, aimed with the vision to Make Africa Work Better! With core competencies in road freight, warehousing, commodity trading and operational hire of material handling equipment, the Group...

  • Cloud Product Owner

    1 month ago


    Sandton, South Africa Dimension Data Full time

    Job DescriptionAs a Cloud Product Owner at Dimension Data, you will play a critical role in defining the strategic vision and direction for our cloud-based products. You will be responsible for ensuring that our Agile development team has a clear understanding of the product vision, roadmap, and growth opportunities.Key ResponsibilitiesProvide strategic...