Policy Administration Clerk

2 weeks ago


Johannesburg, South Africa Santam Full time

What will you do?
Santam Agri is looking for an experienced Policy Admin Clerk - Crop Insurance who will serve in the Policy Department. The position will be based in Bloemfontein offices.
To validate and process policies.
To swiftly and accurately capture and process the endorsement on the system.
Handling policy enquiries.
Handling policy documentation.
Performing general office administration duties. What will make you successful in this role?
Verification of policies
Policy debiting
Capturing the endorsement details
Capturing of cessions
Cessions management
Assist clients with the Policy system
Policy Centre system training of brokers onboarding
Handling policy centre system queries.
Support to Brokers
Support to Agri personnel
General Administrative duties
Grade 12
2-3 years’ experience in dealing with Crop Insurance Policies would be advantageous
Experience in an insurance environment recommended
Fully Vaccinated Knowledge and Skills
Computer literacy (MS Excel, Word, Outlook).
Excellent verbal and written communication skills.
Strong planning and organising abilities.
Flexibility and Adaptability to manage multiple priorities
Interpersonal skills
Client Services Bilingual (English and Afrikaans)
Time management
Client Services
Team player
Good telephone etiquette

**Attention to detail / accuracy About the Company**:
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.

Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.

At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.


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