Current jobs related to Student Success Manager - Cape Town - FourthRev

  • Student Success Manager

    6 days ago

    Cape Town, Western Cape, South Africa RS Consult Full time

    Our client, FourthRev, a leader in digital education, is looking for a Student Success Manager to support learners through their Career Accelerator programmes. This role plays a critical part in ensuring learners are engaged, supported, and set up for success throughout their learning journey.About the RoleAs the Student Success Manager, you will be the...

  • Head of Student Success

    5 days ago

    Cape Town, South Africa Valenture Institute Full time

    Valenture Institute partners with the world’s leading education institutions to transform physical limitations into digital opportunities. We create new opportunities for students to choose an aspirational online learning experience by offering fully-supported online high school programmes. As a social enterprise, Valenture Institute is also committed to...

  • Student Success Specialist

    3 days ago

    Cape Town, Western Cape, South Africa 2U Full time

    Delivering World-Class EducationWe're dedicated to delivering world-class digital education at scale, empowering students from around the globe to unlock their potential through innovative online programs. As an Admissions Counsellor, you'll be responsible for spearheading student recruitment and ensuring a smooth admissions journey for prospective...

  • Customer Specialist

    4 weeks ago

    Cape Town, South Africa Boldr Full time

    **A LITTLE BIT ABOUT Boldr**: - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team members...

  • Igp Student Success Advisor

    2 days ago

    Cape Town, South Africa 2U Full time

    **What We're Looking For**: **Responsibilities Include, But Are Not Limited To**: - **Student Support and Service (60%)** - Conducting student onboarding, which includes completing Welcome Calls; presenting virtual programme and technical orientation sessions; supporting students with registration; and conducting Initial Success Planning Calls. - Provide...

  • UX/UI Student Success Advisor

    4 weeks ago

    Cape Town, South Africa UX Design Institute Full time

    **UX/UI Student Success Advisor (Maternity Cover Contract)** **About the UX Design Institute** UX Design Institute is the global leader in online UX education and certification. We help individuals and teams throughout the world become better UX professionals. We are a rapidly expanding organisation, and we’re looking for ambitious people to help us...

  • Student Success Coordinator

    6 days ago

    Cape Town, Western Cape, South Africa NewBridge Graduate Institute Full time

    Job Description:We are seeking a highly motivated and experienced professional to join our team as a Senior Student Advisor. In this role, you will be responsible for supervising the campus sales team and achieving monthly targets.Main Responsibilities:Supervise the achievement of monthly presentation targets for the sales teamManage relationships with...

  • Student Success Manager Edtech Customer Service Specialist

    1 week ago

    Cape Town, South Africa RS Consult Full time

    Our client, FourthRev, a leader in digital education, is looking for a **Student Success Manager** to support learners through their Career Accelerator programmes. This role plays a critical part in ensuring learners are engaged, supported, and set up for success throughout their learning journey. **About the Role**: As the **Student Success Manager**, you...

  • Student Wellness Manager

    1 day ago

    Cape Town, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Head: Student Services **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Residence Administrator

    1 day ago

    Cape Town, South Africa Respublica Student Living Full time

    **Responsibilities**: **Intake & Vacate** **Student Profile Audits** Ensuring the correct documentation is uploaded, student types are correct and following up on audit comments to rectify/ update accordingly and close out process within stipulated timelines. **OHS Admin** Ensure OHS file is updated monthly (Manual & electronic files), inspection...

  • Head: Student Services

    2 hours ago

    Cape Town, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: **Campus Head** **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

  • Student Affairs Leader

    2 days ago

    Cape Town, Western Cape, South Africa NewBridge Graduate Institute Full time

    Campus Sales and Marketing LeadershipNewBridge Graduate Institute is a renowned provider of higher education with a 22-year history of academic excellence. We offer a unique educational model focused on collaborative learning, industry-relevant qualifications, and personal development to prepare students for successful careers.We are seeking an experienced...

  • Student Support Associate Ftc

    1 week ago

    Cape Town, South Africa HyperionDev Full time

    ABOUT US HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and...

  • Student Admission and Outcomes Associate

    4 weeks ago

    Cape Town, South Africa HyperionDev Full time

    **ABOUT US**: HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and...

  • Student Progression Associate

    2 weeks ago

    Cape Town, South Africa HyperionDev Full time

    **ABOUT US**: HyperionDev is the largest provider of software development education in Southern Africa, and one of the largest globally. Counted among the top education technology startups in EMEA with headquarters in Cape Town and London, we support learners from over 40 countries in changing into fulfilling tech careers. We are dedicated to closing the...

  • H2'24 Head of Student Retention

    4 weeks ago

    Cape Town, South Africa HyperionDev Full time

    **ABOUT US**: HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and...

  • Student Advisor

    1 week ago

    Cape Town, South Africa Richfield Graduate Institute of Technology Full time

    **Responsibilities**: - Recruit new students using various voice and digital channels. - Ensure all enquiries received from potential students are managed in a timely manner. - Follow up with potential students to complete the registration. - Ability to deal with various types of students from school graduates to executives interested in our MBA offering. -...

  • Student Recruitment Supervisor

    1 day ago

    Cape Town, South Africa TalentLink Full time

    To assist the Student Recruitment Manager with the supervision of the student acquisition team’s various tasks. - Ensure all daily sales tasks are allocated to sales team under supervision - Submit daily, weekly and monthly consolidated reports to student recruitment manager. - Monitor SAA’s participation and performance to ensure recruitment targets are...

  • Manager: Campus Student Operations

    2 weeks ago

    Cape Town, South Africa Vega School Full time

    **Job Purpose**: The Manager: Campus Student Operations fulfills a campus management role (across all Higher Certificate, Undergraduate and Postgraduate degree programmes) in planning and managing a wisdom**with**magic student experience. This role is student service centric and aims to ensure that student communication and support services are optimised....

  • Student Life Coordinator

    4 weeks ago

    Cape Town, South Africa The Hiring House Full time

    Key Performance Areas- Programme Management- Event Management - Onsite Staff Assistance- Student Management- Student Life Program- Student Accommodation OfferingQualifications - Grade 12 (Matric), Relevant Diploma or Degree in Marketing. Public Relations ,CommunicationsExperience- A minimum of 2-3 years marketing experience in student accommodation or any...

Student Success Manager

4 weeks ago

Cape Town, South Africa FourthRev Full time

**Your Mission (what we want this role to accomplish and the impact it will have)**

As our Success Manager you will be the key contact for learners enrolled with the career accelerator programmes and be responsible for ensuring & enabling learner success at every step.

You will support, encourage and guide learners through their career accelerator journey, instilling comfort and confidence in the learner. From welcoming learners to the course, assisting them in planning their study time structure, goal setting, reflections, through to identifying potential blockers and hurdles for the individual learner, and helping them overcome those barriers.

**What your day to day will look like with us (responsibilities & structure of this role)**
- Organise and deliver 1:1 learner sessions across numerous timezones
- Schedule, plan and promote learner group sessions, facilitate sessions and generate peer to peer collaboration and learning opportunities.
- Deliver learner focussed content that supports, encourages and enables learner engagement and success
- Identify potential blockers for learners, and proactively seek to provide solutions to enable progression.
- Develop and deliver high quality documentation to ensure learners have clear, concise course communications
- Support seamless onboarding of new learners
- Be a key, trusted, and supportive contact for learners throughout the entire programme life-cycle working with course facilitators, industry mentors and career coaches to ensure students reach their learning goals
- Be confident working with the product team through learner queries and being the voice of the learner internally
- Facilitate ongoing learner feedback and sentiment through analysing surveys and creating reports
- Regularly report back on learner experience findings and insights
- Work with the wider Success Team to develop support strategies for learners struggling on their programmes
- Experiment through iterations with a continuous improvement mindset in order to improve our internal processes and create efficiencies.
- Provide ongoing alumni support to individuals.

**Requirements**:
**What you’ll need to succeed (personal attributes & experience requirements)**
- Equivalent experience within a similar role
- Understanding of the digital skills industries, and those which learners will look to be entering
- Previous experience of working within the education sector, with students at the start or mid career stage
- Demonstrable experience of management and resolution of complex issues
- Excellent administration skills
- Strong Interpersonal skills
- Strong customer service approach and ethic
- Coaching training and or qualification is desired but not essential
- Demonstrate and manage potentially sensitive and personal information with tact and confidentiality

**Benefits**

**Spend your days making a difference.**

FourthRev builds world class online learning programmes that lead to qualifications from leading universities, certifications from the world's best technology companies and digital technology jobs with a global network of employer partners.

It’s our vision to become the world’s leading enabler of employability outcomes for students and lifelong learners. In doing so, and helping close the digital skills gap, our purpose is to create social and economic value on a global scale.

In less than two years we have partnered with ten of the world's most recognized technology companies to deliver cutting edge courses with universities in Australia, the UK and the US. Our unwavering commitment to quality, student outcomes and shared value partnerships has resulted in excellent growth and investment from leading US and European EdTech VCs. We have been recognised by JISC as one of the top 20 edtech start-ups in the UK and by HolonIQ in the ANZ top-50.

**Why you’ll love working here**

At FourthRev, we are deeply passionate about work being a meaningful, fulfilling part of life. We are proud to be a remote first company that offers flexible working arrangements and ongoing professional growth and development. We place staff health and happiness at the core of strategy and operations as a critical component of our high performance culture. We are deeply passionate about work being a meaningful, fulfilling part of life.

Get ready to:

- You’ll tackle unique and challenging opportunities and embrace the unknown, supported by an amazing and talented team of professionals who genuinely care and want you to succeed.
- Your voice matters. We believe that people matter and that our success as an organisation is driven by the people within it.
- You’ll become part of a greater community. We’re passionate about enabling the growth of others, mentorship, lifelong learning, supporting learners in the digital economy and other causes.
- We are a globally diverse team with colleagues spanning different time zones including the U.K. Australia and South Africa. Let us know where you ar