Food and Beverage Manager

3 days ago

Potchefstroom, South Africa HotelJobs.co.za Full time

**Hospitality and Outdoor
- New Vacancy
- Food and Beverage Manager**

**Potchefstroom, Northwest**

**Requirements**:

- Matric
- 5 years + in a high end environment (this is a boutique hotel with a inhouse restaurant)
- Driver's license

**Description**
- Handling payments if needed
- Assist with restaurant bookings and any other booking that may occur, as well as functions in the restaurant
- Provide guests with information about the hotel, restaurant & Property.
- Assist with general admin if The Restaurant Receptionist is not there
- Ensure the restaurant is clean and tidy, if any maintenance should be required report it.
- Manage Waitresses & Barmen Rosters
- Helping to interpret reports and predicting future sales.
- Pitching ideas to senior management
- Daily Cash up
- Budgeting
- Reacting to any changes in customer demand
- Getting feedback from customers
- Coordinate regular inventory audits.
- Book and organize Restaurant functions.
- Work alongside all the Waitress/ Waiters & Barmen to make sure they are all up to standard with the menu, customer service.
- Promote Chef’s Special dishes to the tables and go to each table to make sure they are happy with service and the food.
- Co-ordinate with the kitchen to keep the customers happy and not let them wait to long for any order.
- Reprimand the staff when needed, along with Senior Management.
- Monitor, manage and review Cleanliness in Front
- Organize the work and schedules working hours.
- Oversee the day-to-day operations of Vista's Restaurant, including staff management, guest relations, and ensuring exceptional service standards.
- Train, mentor, and motivate restaurant staff to deliver outstanding customer service and maintain a positive working environment.
- Manage restaurant inventory, including ordering supplies, controlling costs, and ensuring proper stock levels.
- Ensure compliance with health and safety regulations and maintain cleanliness and hygiene standards in the restaurant.
- Monitor and evaluate restaurant performance, identifying areas for improvement and implementing strategies to enhance efficiency and profitability.
- Collaborate with the culinary team to develop and update menus, ensuring consistency in quality, presentation, and pricing.
- Handle guest inquiries, feedback, and complaints in a professional and timely manner, striving to exceed guest expectations.
- Maintain strong communication channels with hotel management and other departments to ensure seamless operations and guest satisfaction.
- Strong leadership skills with the ability to inspire and motivate a diverse team.
- Exceptional attention to detail and a commitment to maintaining high standards of service and presentation.
- Excellent communication and interpersonal skills, with the ability to build rapport with guests and staff.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required

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