Despatch Manager

**Main Objectives**

To manage and control the full supply chain process of dispatch including receiving, dispatch and returns process for the relevant bakery.

**Key Responsibilities**
- Ensure and support OTIF deliveries by ensuring that vehicles are loaded in full and on-time with quality products according to the customer requirements and pipeline.
- To ensure cost effective bakery deliveries through loading of the vehicles with the correct capacity per route.
- Prevent waste due to poor stock management through correct stock rotation as per the dispatch SOP and food safety standards.
- To ensure a high performing dispatch team through the recruitment, training, coaching and supervision of the team responsible to dispatch good quality products on-time and in full, in line with Premier Way.
- Improve dispatch efficiencies and reduce costs by ensure good operational process controls are in place.
- Ensure timeous and fact-based management decision making through the collection, analysis and reporting of dispatch performance against agreed budget and cost parameters in order to ensure continuous improvement in collaboration with the dispatch team and relevant stakeholders.

**Qualification Requirements**:
**Qualifications**:

- Matric or Equivalent
- Tertiary qualification in logistics or Supply chain management

**Experience Requirements**:
**Experience**:

- 3-5 years Warehouse and inventory management experience in FMCG industry
- 2-3 years Supervisory Experience

**Key Outputs**:
**Skills and Attributes Required**:

- Supervisory Skills
- Cost management and controlling
- Performance coaching and discipline
- SOP training and assessments
- MS Office
- Great Plains/ DRM/ Similar systems/ VIGIL

**Other Requirements**:

- Dispatch standard operations and procedures for fresh products
- Supply chain management principles
- Required to work a 6-day week in a highly pressurised environment
- Will be expected to work weekends and public holidays
- Budgeting and cost control processes and principles
- Health and Safety requirements relating to Dispatch function
- Food Safety requirements relating to Dispatch function
- Innovation/Continuous Improvements