Customer Value Maximisation Sales Consultant

3 weeks ago

Johannesburg, South Africa Energy at Work Projects Full time

**Customer Value Maximization Sales Consultant**

**Are you a Sales Superstar with a Passion for Customer Value? Join Our Clients Team**

Our client's team believes in going beyond traditional sales to redefine the customer experience. They are seeking a dynamic and creative Sales Consultant to join their team as a **Customer Value Maximization Sales Consultant**. If you are passionate about not just making sales but maximizing the value the customers receive, this is the role for you

**Key Responsibilities**:
Craft and communicate unique value propositions that go beyond product features to address the specific needs and aspirations of our customers.

Develop long-lasting relationships with clients by understanding their goals, challenges, and aspirations. Be a trusted advisor, providing personalized solutions to maximize customer satisfaction.

Move beyond transactional sales to focus on delivering added value. Identify opportunities for upselling, cross-selling, and introducing innovative solutions that enhance the overall customer experience.

The CVM consultant is responsible for sales and lead conversion targets across the consumer and business channels.
- Marketing of products to both existing and new customers
- Follow up on outstanding leads and/or queries.
- Handle inbound and make outbound calls according to campaigns.
- Demonstrate excellent knowledge of product, service offerings and systems.
- Negotiate and make relevant product and service adjustments in line with customer needs, product pricing and sales strategy.
- Dealing with customer queries and complaints in a competent, efficient, and professional manner.
- Selling of value-added services and accessories
- Up-selling and cross selling.

**Qualifications**:

- Proven experience in sales, with a track record of exceeding targets and delivering exceptional customer experiences.
- Strong communication and interpersonal skills to build rapport and trust with customers.
- Creative thinking and strategic mindset to develop unique value propositions.
- Passion for customer success and commitment to going above and beyond traditional sales approaches.
- Matric
- Minimum 3-years contact centre experience in a sales environment.
- RE5 required.
- Minimum 120 FAIS credits required.
- MS Office knowledge (Basic or Intermediate Excel)

**Perks and Benefits**:

- Competitive salary with uncapped commission potential.
- Comprehensive health and wellness programs.
- Ongoing professional development opportunities.
- Fun and collaborative work environment.
- Opportunities for career advancement.

**How to Apply**:
Ready to take your sales career to the next level and redefine customer value? Submit your resume outlining how you would maximize customer value as a Sales Consultant. Be bold, be creative, and show us your passion for delivering exceptional customer experiences.

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