Signal Management Technician

2 weeks ago

Durban, South Africa Fidelity Services Group Full time

**Overall purpose of the job**:To visit some of the most problematic alarm systems the industry has to offer and utilise your skills and expertise in order to provide the customer with the best possible solution, for their given circumstances.

**Minimum qualifications and experience**:

- PSIRA registration - Grade C
- Valid Driver’s Licence
- Minimum 3 to 5 years Technical experience
- Fault finding capabilities with experience including, but not limited to, IDS and DSC alarm panels.
- Matrix from a Technical High School preferred.
- Tertiary qualification in electronics / electronic engineering preferred.

**Duties & Responsibilities**:
**Customer Engagement**
- Consult with the customer in order to understand his/her requirements pertaining to the performance and protection offered by the alarm system.
- Review how the existing system fulfils these requirements and what the current shortcomings are.
- Identify the root causes of false alarm activations.
- Present a solution to the customer in order to:

- Meet the business objectives to reduce false alarm rates.
- Meet the customer requirements pertaining to the performance and protection offered by the alarm system.
- Agree the solutions and next steps with the customer.
- Provide advice and guidance to the customer on how new technologies and/or equipment might enhance or improve their existing solution/s.

**Administration**
- Ensure all relevant documentation is completed accurately, neatly and in full.
- Uphold customer satisfaction through diligent attendance to scheduled customer appointments. - Never be late.
- Present customers with detailed written quotations, outlining not only what needs to be done, but also why it important.
- Accurate stock and inventory management.

**Solutions Implementation**
- Implement the specified solution as agreed with the customer on quotation acceptance.
- Ensure that service standards are upheld:

- Check battery on every site
- Test signals on every call
- Proper fault finding
- Neat and straight wiring
- Correct programming
- Correct placement of equipment
- No over or under charging
- Own the customer up until the false alarm situation has been resolved.

**General**
- Handling of classified information
- Completion of Case Studies to serve as training material for up & coming technicians.
- Teach, coach and mentor wireman and assistant technicians from time to time.
- Teach, coach and mentor overactive coordinators to provide more detailed information upfront leading into a technical visit.

**Attributes**:

- Results Oriented
- Customer Focus
- Functional Technical Capabilities
- Strong communication skills, both written & verbal.
- Builds Integrity and Trust
- Able to Inspire and Influence.

  • Drive Technician

    Found in: Adzuna ZA B C2 - 2 days ago

    Durban, South Africa Adzuna ZA B C2 Full time

    The company is an electrical automation business based Pinetown KZN. Looking for a Drive technician to repair, install and service existing VSDs as well commission new general purpose drive installations. The role is a hybrid role between site and the office. Candidates will also need to interpret electrical drawings in fault finding situations.Objectives of...

  • Drive Technician

    Found in: Whatjobs ZA C2 - 2 days ago

    Durban, South Africa Belmar Personnel Full time

    The company is an electrical automation business based Pinetown KZN. Looking for a Drive technician to repair, install and service existing VSDs as well commission new general purpose drive installations. The role is a hybrid role between site and the office. Candidates will also need to interpret electrical drawings in fault finding situations. Objectives...

  • Drive Technician

    Found in: Talent ZA 2A C2 - 2 days ago

    Durban, South Africa Belmar Personnel Full time

    The company is an electrical automation business based Pinetown KZN. Looking for a Drive technician to repair, install and service existing VSDs as well commission new general purpose drive installations. The role is a hybrid role between site and the office. Candidates will also need to interpret electrical drawings in fault finding situations.Objectives of...

  • Technician

    11 hours ago

    Durban, South Africa VaultGroup Full time

    **The Technical Department requires the services of an experienced Technician** **products.** **need to have exceptional communication and problem-solving skills.** **must be well presented.** **Area:Durban, KZN** **Key Roles & Responsibilities**: Perform installations as per the set standard of quality Perform repairs as per the set standard of...

  • Technician

    6 days ago

    Durban, South Africa Chainlink Recruitment Full time

    Our client in KZN are seeking the services of a Technician in the Processed Food Industry. Technical qualification required Sales experience highly favourable Quality Management Systems Sales Service Reporting Compliance with SLA Agreements

  • IT Technician

    7 days ago

    Durban, South Africa Curro Holdings Ltd Full time

    **At Curro,** **we care.**: **IT Technician**: **Curro Heritage House** **Vacancy Reference: 17990**: Hey there! At Curro, we're more than just a team, we're a family. We're on the lookout for go-getters, the dreamers, and the doers. Ready to roll up your sleeves and join a place where we value fun as much as we value hard work? Are you ready? **What are...

  • IT Support Technician

    11 hours ago

    Durban, South Africa Ciazcon Full time

    Currently we are searching for an IT Support Technician for Durban, South Africa. **Responsibilities of this Post**: Install and maintain hardware and/or software. Provide detailed hardware and software inventory records. Advanced Troubleshoot and repair pc hardware, network connections, internet connectivity, printers, modems, and other...

  • IT Technician

    3 days ago

    Durban, South Africa JOINT MEDICAL HOLDINGS Full time

    **JOINT MEDICAL HOLDINGS PROPRIETARY LIMITED** Registration No. 2011/010448/07 **VACANCY: JOINT MEDICAL HOLDINGS** **DIVISION: CITY HOSPITAL** **JOB TITLE: IT TECHNICIAN** **PURPOSE OF POSITION** Technician will oversee the smooth running of computer systems and programs whilst ensuring users get maximum benefits from them. The IT Technician will assist...

  • District Manager

    7 days ago

    Durban, South Africa Signal Hill Products Full time

    Guide Sales and Merchandising teams to provide market driven differentiated service that builds sustainable competitiveness within clearly identified segments achieving growth in volumes sold, growth in market share and increased competitiveness. **Focus Area 1 - Main responsibilities of Focus Area** **Sales Planning and Operational Execution** Present an...

  • Technical Technician

    7 days ago

    Durban, South Africa Tower Group Full time

    Durban based company is seeking technician *** - Service and Repair full range of Strapping, Packaging & Fastening Equip & Tools. (Tool operation ranges from mechanical, pneumatic, battery & electrical across all divisions.)” - Complete all admin functions timeously & correctly, incl.Job Cards for all equipment repaired internally & externally. - Report...

  • Solar Technician

    2 days ago

    Durban, South Africa Prominent Energy Solutions Full time

    **Job Title: Solar Technician** We are seeking a skilled and experienced **Solar Technician** to join our team. As a Solar Technician, you will be responsible for installing, maintaining, and troubleshooting solar energy systems for residential and commercial properties. Your role will involve working with a variety of solar equipment, including solar...

  • Master / Diagnostic Technician

    2 days ago

    Durban, South Africa SydSen Recruit Full time

    Qualified Master Diagnostic Technician - Durban - Kwazulu Natal Our client, a franchised automotive dealership, has a position available for a **Master Technician / Diagnostic Technician **in **Durban, Kwazulu Natal.** **Requirements**: - Motor Mechanic Trade Test Certificate - 3+ years of experience (Petrol) - Valid Driver's License - Clear Criminal...

  • IT Technician

    Found in: Whatjobs ZA C2 - 5 days ago

    Durban, South Africa PikUniq Full time

    Attention: Please note that the hiring team responsible for this position will be using the PikUniq platform for candidate screening and conducting one-way interviews. Each application received will be carefully evaluated and screened. Further information on how to get started will be provided. We are looking forward to receiving your...

  • IT Technician

    2 days ago

    Durban, South Africa Buzzblock Recruitment Full time

    IT Technician - Durban **Responsibilities**: - Installing and configuring hardware and software components to ensure usability. - Troubleshooting hardware and software issues. - Ensuring electrical safety standards are met. - Repairing or replacing damaged hardware. - Upgrading the entire system to enable compatible software on all computers. - Installing...

  • Phlebotomy Technician

    2 days ago

    Durban, South Africa Ampath Trust Full time

    Advert Reference: P5389 Phlebotomy Technician Job Title: Phlebotomy Technician Job Grade: Grade 13 Closing Date: 2023/02/16 Position Available From: 2023-02-08-08:00 Area: Waterfall Durban Actual Place Of Work: Waterfall Durban Position Type: Full-Time Weekly Hours: 40 Time Conditions: 5 day Work Week (South Africa) Purpose of Position: To provide...

  • Saqcc Fire Technician

    3 days ago

    Durban, South Africa Intellisec Full time

    **SAQCC Fire Detection Systems Technician** Intellisec is a nationwide installer and integrator of intelligent site management systems. We are seeking a Fire Detection Systems Technician to join our Durban, fire detection systems department. This position will operate from our Durban office in Pinetown. Location: Pinetown, Durban, KZN Job type: Full...

  • Senior Installation Technician

    7 days ago

    Durban, South Africa Watershed Consulting Full time

    **Job Description**: **SENIOR **INSTALLATION** TECHNICIAN (**SECURITY)** **Overview**:To manage all installations at various sites in the Northern and Southern areas of Durban. **Duties**: Installation of CCTV and Access Control systems. Manage a technician and assist with the installation standard required as per client's agreement. Do maintenance and...

  • Electrical Technician

    7 days ago

    Durban, South Africa One Stop HR Solutions Full time

    Electrical company based in Durban requires an Electrical Technician to join their team. This position requires you to provide support to the Electrical Design and Implementation teams by assisting with electrical designs, site audits, installation of electrical metering/power quality recorders, analysis of power quality data with detailed reporting,...

  • Medical Technician

    3 days ago

    Durban, South Africa Neuberg Global Laboratories Full time

    Under the supervision of a registered Medical Technologist carrying out the normal duties and functions which occur within a professional laboratory service. These duties and functions include, interalia: - Responsible for the daily routine work in the Laboratory in order to achieve an efficient and cost-effective service. - Assist with signing out...

  • Junior IT Technician

    5 days ago

    Durban, South Africa Work Wise Personnel Solutions Full time

    A small and growing Durban Based ICT company has a position available for an IT Technician to be based at their head office in Westville, Durban, KZN. The IT Technician will provide technical support to 3rd party clients in and around KZN. The position is client facing and requires a well-presented logical person with the ability to build on client...