IT Technician

**JOINT MEDICAL HOLDINGS PROPRIETARY LIMITED**
Registration No. 2011/010448/07

**VACANCY: JOINT MEDICAL HOLDINGS**
**DIVISION: CITY HOSPITAL**

**JOB TITLE: IT TECHNICIAN**

**PURPOSE OF POSITION**

Technician will oversee the smooth running of computer systems and programs whilst ensuring users get maximum benefits from them. The IT Technician will assist the System Controller at month-end.

**KEY PERFORMANCE AREAS**
- Diagnose and solve hardware and software faults
- Maintain and monitor existing systems
- Install and configure IT hardware and software
- Assist in the development and implementation of processes to maintain a stable network environment
- Train staff with IT related equipment and software
- Assist the IT Manager with project work to grow the technology infrastructure of the company
- Test and evaluate new technology
- Order from and maintain good relations with our suppliers

**COMPETENCIES (The following will be advantageous)**

**MINIMUM REQUIREMENTS**
(Educational Qualifications & **National IT Diploma or equivalent**

Experience) **2 - 3 years of IT experience in the similar role**
- Knowledge of current, Windows and mobile operating systems
- Knowledge of Citrix
- Good understanding of Office 365
- Organised and thorough with a strong attention to detail
- Good oral, electronic and written communication skills across all levels of the company
- Willingness and ability to learn new skills quickly.

**SKILLS**

(Practical & Technical) **Ability to document processes, procedures and results**
- Good memory of how software and operating systems work
- Excellent listening and questioning skills combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
- Strong customer focus
- Ability to prioritise your workload
- Attention to detail
- Professionalism and initiative

**BEHAVIOURAL ATTRIBUTES ** *Well-spoken and respectful
(Personality Characteristics)
- Must be able to adhere to all company rules and policies.
- We respect the dignity of an individual.
- We are committed to giving our doctors top quality service.
- We are committed to building an atmosphere of trust, and to train and develop our staff to their fullest potential.

**JMH VALUES**

(Commitment) **We are committed to providing our shareholders with a fair rate of return on their investment.**
- We will act in a responsible manner towards our physical and social environment.

**POPIA CLAUSE - HR ADVERTS**

Your information is collected and processed in accordance with the Protection of Personal

Information Act No 4 of 2013 (POPIA).

position.

If unsuccessful, your personal information is securely destroyed and is not retained by the
company.

**Yours faithfully**
**Jenny Bux**

**Group HR Manager**

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

Application Deadline: 2023/07/02