Learning & Development Facilitator

2 weeks ago

Centurion, South Africa Health Solutions Full time

**Introduction**

Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health capabilities.

**Role Purpose**

**Requirements**:

- NQF level 6 qualification in BTECH,BA, BTD (Preferable).
- Skills certificate in Occupational Training and Education eg: ODETDP (Occupationally Directed Education Training and Development Professional); Train the trainer; or Assessor (Advantageous).
- 2-5 years’ experience as a facilitator (Advantageous).
- Experience in facilitating learning processes or experience in Financial services, insurance and client services industry (Preferable).
- Completion of a Facilitation Skills Course (Preferable).
- Knowledge of Learning Management Systems (LMS) (Preferable).
- Oracle system experience (Preferable).

**Duties & Responsibilities**

**Internal Process**:

- Create and deliver learning events, interventions and programmes aligned to business and learning.
- Proactively explore training needs and design and adapt relevant training materials.
- Take ownership for end-to-end learning experience to provide a positive learning experience in which learners are encouraged to be actively engaged in the learning process and achieve learning goals.
- Provide feedback to the relevant stakeholders on the content, implementation, uptake and landing of learning events aligned to the desired learning outcomes.
- Plan and facilitate relevant as well as contextualised training interventions aimed at addressing customer service processes, behavioural and functional skills.
- Use a variety of learning methodologies to facilitate learning including group activities, design of games, e
- learning etc.
- Ensure that training content for both face-to-face and e-learning meet instructional design requirements.
- Design learning curriculums which can be adapted for classroom based training or an e-learning platform.
- Conduct on-the-job training to improve customer service delivery.
- Provide training services to external client and the scheme.
- Advise employees on relevant training programmes.
- Monitor and evaluate the effectiveness of training by deploying measurement and feedback tools that track outcomes and ensure alignment to objectives.
- Utilize the Learning Management System and technologies in a manner that meets business.
- Liaise with your business partners to determine relevant training needs.
- Engage in special projects allocated by management and ensure that deliverables are met timeously.
- Develop and maintain effective and mutually supportive working relationships and partnerships and work closely with the Momentum Metropolitan L&D Community.
- Adhere to organizational best practices and legislative requirements.
- Identify potential risks to the company and escalate immediately.
- Drive own performance in order to achieve business objectives.
- Engage with appropriate interventions to ensure own professional development.
- Share and transfer product, process and systems knowledge to colleagues and employees.
- Drive and support effective teamwork within the department.

**Client**:

- Build and maintain relationships with clients and internal and external stakeholders
- Deliver on service level agreements applicable to clients and internal and external stakeholders in order to ensure that client expectations are managed
- Make recommendations to improve client service and fair treatment of clients within area of responsibility
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
- Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery
- Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.
- Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes.

**People**:

- Build strong relationships through providing specialist know-how and leadership to others, expressing positive expectations.
- Positively influence and manage change and offer specialist support where required.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas and involvement of colleagues and staff.
- Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
- Take ownership for driving career development

**Finance**:

- Contribute to the development of area specific budgets to minimise expenditure, in alignment with operational plans.
-

  • Learning and Development Facilitator

    2 days ago

    Centurion, South Africa Momentum Investments Full time

    **Introduction** As Learning and Development (L&D) Facilitator, you will be one of Momentum's brand representatives and a key role player to our success. **Role Purpose** The main purpose of your role will be to effectively facilitate and deliver learning interventions to directly impact the outcomes of the Momentum Investments Service and Operations...

  • Learning and Development Facilitator

    Found in: Talent ZA C2 - 2 weeks ago

    Centurion, South Africa MMI Holdings Ltd Full time

    Closing Date2023/03/31Reference NumberMMH230201-1Job TitleLearning and Development FacilitatorPosition TypePermanentRole FamilyHuman CapitalClusterMomentum Insure Company LimitedRemote OpportunitySome of the timeLocation - CountrySouth AfricaLocation - ProvinceGautengLocation - Town / CityCenturionIntroduction Through our client-facing brands Metropolitan...

  • Ilower Art

    7 days ago

    Centurion, South Africa Jacaranda College Full time

    The iLower Educator must help IGen-learners understand the importance of the Art and French in their educational journey and the role that Art and French play in society today. The teacher will need to create engaging lessons, explain complex concepts simply, and enrich the learning experience by using problem-based learning...

  • Specialist: Learning

    1 day ago

    Centurion, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit Human Resources Department Talent Optimisation Reports To **Senior Manager**: Learning and Development Grade S5 Core Description - Contribute to the development of the learning strategy, frameworks, and tools, and recommend improved approaches to Learning and Development activities to ensure relevant...

  • Phlebotomy Learnership Facilitator Fundamental

    6 days ago

    Centurion, South Africa Ampath Trust Full time

    Advert Reference: P7848 Phlebotomy Learnership Facilitator Fundamental Job Title: Phlebotomy Learnership Facilitator Fundamental Job Grade: Grade 10 Closing Date: 2023/11/17 Position Available From: 2023-11-10 Area: Centurion Actual Place Of Work: Centurion Position Type: Full-Time Weekly Hours: 40 Time Conditions: 5 day Work Week (South...

  • Facilitator/assessor

    6 days ago

    Centurion, South Africa Speccon Holding pty(Ltd). Full time

    Salary: Market-Related Location: Centurion, Gauteng AA/EE: Not Applicable Contract: Fixed Term/Permanent Closing Date: 15 November 2023 **Introduction** A well-established training and development company based in Highveld, Centurion seeks to employ a Facilitator/Assessor with at least seven (7) years of experience in the relevant field to build and...

  • Senior Talent Development Officer

    7 days ago

    Centurion, South Africa Secondments Recruitment Full time

    **Job Advert Summary**: **Job Purpose** - Our client is looking for Senior Talent Development Office to facilitate the implementation of the talent management strategies in line with the organizational objectives. - Provide specialist guidance and facilitation across all expertise of learning and talent including but not limited to: - Employee onboarding -...

  • Senior Talent Development Officer

    2 weeks ago

    Centurion, South Africa Tasiso Full time

    Key Performance Areas: - Provide technical support to the Talent Development Manager and HR operations team with the implementation of an integrated talent management framework. - Conducts research, keeps abreast of best practice, and provides input on talent management practices and processes and the integration of practices across the HR function. -...

  • SED Manager

    Found in: beBee jobs ZA - 2 weeks ago

    Centurion, Gauteng, South Africa Development Bank of Southern Africa Full time

    Development Bank of Southern Africa's job vacancy, Career and RecruitmentJob title : SED Manager – Centurion jobs in GautengJob Location : Gauteng, CenturionDeadline : May 17, 2024Quick Recommended LinksJobs by LocationJob by industries Key ResponsibilitiesThe SED Manager will be responsible for:1. Provide strategic conceptualisation and advisory to the...

  • Lecturer: Pgce Postgraduate Distance Learning

    3 days ago

    Centurion, South Africa Omega HR Solutions Full time

    Lecture the following modules in the PGCE (Senior Phase and Further Education and Training Teaching) - Teaching English FAL SP TEFS701 - Teaching English FAL SP TEFS702 - Adapt existing curriculum documents to align with the delivery model. - Build the Canvas learning site conducive to collaborative and active engagement and learning. - Design, develop and...

  • SED Manager

    Found in: beBee S ZA - 2 weeks ago

    Gauteng, Centurion, South Africa Development Bank of Southern Africa Full time

    Development Bank of Southern Africa’s job vacancy, Career and Recruitment Job title : SED Manager – Centurion jobs in Gauteng Job Location : Gauteng, Centurion Deadline : May 17, 2024 Quick Recommended Links Jobs by Location Job by industries Key Responsibilities The SED Manager will be responsible for: 1. Provide strategic conceptualisation and...

  • Project Administrator

    7 days ago

    Centurion, South Africa UXi Artisan Development Full time

    **Duties and Responsibilities** - Assist with Tender Supporting documentation. - Organize venues. - Assist with planning. - Administrative duties - Track projects - Maintain compliance regulations. - Identify business opportunities through marketing, internet, road shows, networking, newspapers, notice boards and tenders and WSP submissions. - Admin and...

  • Skills Development Administrator

    7 days ago

    Centurion, South Africa iMasFinance Co-operative (Ltd) Full time

    Job Purposes To assist with the administration of employee training and skills development interventions and maintain training records. Outputs - Assist with communication of training schedules to relevant parties. This includes in-house training, induction, wellness, systems, and work process training. - Book and register employees for training. - Book...

  • Java Developer

    Found in: Talent ZA C2 - 2 weeks ago

    Centurion, South Africa MMI Holdings Ltd Full time

    Closing Date2023/06/30Reference NumberMMH220216-22Job TitleJava DeveloperPosition TypePermanentRole FamilyInformation TechnologyClusterClient Engagement SolutionsRemote OpportunitySome of the timeLocation - CountrySouth AfricaLocation - ProvinceGautengLocation - Town / CityCenturionIntroduction At Momentum Multiply, we strive to bring more wellness to more...

  • Human Capital Business Partner

    7 days ago

    Centurion, South Africa Momentum Distribution Services Full time

    **Introduction** Momentum, a financial services provider of choice since 1966, known for its entrepreneurial spirit and innovative culture is committed to wealth creation and preservation, insurance, and income protection for all our clients. We do this through our understanding of the retail insurance, savings, and investment markets in SA. **Role...

  • Development Manager

    3 days ago

    Centurion, South Africa Billion Group Full time

    Responsible for the identification, planning and execution of assigned developments and construction projects of the company and its subsidiaries and associates. - Project Management - Financial - OHS Knowledge - Diligent planning and execution - High Energy - Interpersonal skills - Ability to work under pressure - Leadership skills - Basic legal contracts...

  • Senior Specialist: Leadership Development

    1 day ago

    Centurion, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit Human Resources Department Talent Optimisation Reports To **Executive**: Talent Optimisation Grade S4 Core Description To cascade and implement the BCX Leadership Development Strategy by developing leadership programmes, in collaboration with senior leaders, capability owners and BU’s, that will build a...

  • JavaScript Developer

    Found in: Adzuna ZA B C2 - 2 weeks ago

    Centurion, South Africa Adzuna ZA B C2 Full time

    Qualifications:MatricIT Degree or relevant qualificationRequirements: Experience in Web, Mobile, and Hybrid Web AppsExperience in Angular and Ionic FrameworkExperience in TypeScript/JavaScript, HTML & CSS/SCSSFlutterFamiliarity with Angular integration with Rest ServicesUnderstanding of Agile Development practicesKPAs:Develop and maintain Web and Hybrid...

  • JavaScript Developer

    Found in: Whatjobs ZA C2 - 5 days ago

    Centurion, South Africa Network Recruitment Full time

    Qualifications: Matric IT Degree or relevant qualification Requirements: Experience in Web, Mobile, and Hybrid Web Apps Experience in Angular and Ionic Framework Experience in TypeScript/JavaScript, HTML & CSS/SCSS Flutter Familiarity with Angular integration with Rest Services Understanding of Agile Development practices KPAs: Develop and maintain Web...

  • JavaScript Developer

    Found in: Talent ZA 2A C2 - 2 weeks ago

    Centurion, South Africa Network Recruitment Full time

    Qualifications:MatricIT Degree or relevant qualificationRequirements: Experience in Web, Mobile, and Hybrid Web AppsExperience in Angular and Ionic FrameworkExperience in TypeScript/JavaScript, HTML & CSS/SCSSFlutterFamiliarity with Angular integration with Rest ServicesUnderstanding of Agile Development practicesKPAs:Develop and maintain Web and Hybrid...