Lodge Management Couple

1 week ago


Pretoria, South Africa HotelJobs.co.za Full time

**Lodge Management Couple / Lodge Manager**

**Location: Gauteng, South Africa**

**Salary: R30,000 - R50,000 per month**

**Accommodation: Provided - 3-bedroom house**

Our client a well-established lodge situated in the Gauteng area. Our client offers a unique blend of accommodation options including a tented camp, chalets, and self-catering units. Their goal is to provide a home away from home experience for all their guests, ensuring their stay is comfortable, enjoyable, and memorable.

**Responsibilities**:

- Ensure smooth and efficient operations of the lodge, including guest services, housekeeping, maintenance, and administration.
- Oversee all aspects of guest experience, ensuring high levels of customer satisfaction.
- Manage staff, including hiring, training, scheduling, and performance evaluations.
- Handle administrative tasks such as reservations, billing, and inventory management.
- Maintain lodge facilities, ensuring cleanliness, safety, and adherence to health and safety standards.
- Implement and enforce policies and procedures to uphold the lodge's standards of service and hospitality.
- Foster a positive work environment and promote teamwork among staff members.
- Handle guest inquiries, complaints, and special requests promptly and professionally.

**Requirements**:

- Previous experience in lodge management, hospitality management, or a related field.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Attention to detail and a commitment to delivering exceptional guest experiences.
- Ability to multitask and work effectively under pressure.
- Familiarity with reservation systems and basic accounting principles.
- Knowledge of health and safety regulations.

**Benefits**:

- Competitive salary range.
- Accommodation provided in a comfortable 3-bedroom house.
- Opportunity to work in a beautiful and serene environment.
- Supportive and inclusive workplace culture.
- Families are welcome, fostering a sense of community within the lodge.



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