Commercial Analyst

3 months ago

Cape Town, South Africa Teleperformance South Africa Full time

**Teleperformance SA**

**Designation & Role**:Commercial Analyst FP&A (Individual Contributor)

**Location**:Cape Town, South Africa

**Work Mode**:Hybrid

**Shift: UK or US Day Shift **(Depending on the portfolio you are supporting)

**Summary**

The role of a **Commercial Analyst **is to ensure service delivery in accordance with the defined SLAs/KPIs. Ensure to deliver performance that meets or exceeds the Service Level Agreement in terms of quality and efficiency; assist the FP&A Leader on resolving issues; generates ideas for and participates in process improvement opportunities.

The Analyst will be responsible for timely completion of activities as part of the FP&A/Reporting function, which would include business unit, country, region and global financial reporting; managing financial planning process for forecasts and budgets; period-end close & reporting; ensuring accuracy and speed of financial reporting; help setting up actionable financial reporting for Business leaders.

**Key Responsibilities**
- Responsible for Budgeting, Reforecasts, Financial Commitment Process
- Manage change to deliver on stricter Timelines and being Accurate under Pressure
- Supports profit improvement activities driving significant gains
- Excels in analysing profitability data and uncovering actionable insights
- Work with India FP&A Leaders & TPUKISSA Finance to implement strategies to present actionable financial information to business leaders
- Implement best practices in the FP&A/Reporting function, documenting policies and procedures for the process
- Cost savings to FP&A/Reporting processes directly under purview
- Working with a strong team of analysts within the Verticals and FP&A function, including being involved in any Ad-hoc requests.

**Competencies**
- Good Analytical and Quantitative skills
- Good financial modelling skills, along with understanding of financial reporting
- Must be detail-oriented and have the ability to perform in pressurised situations
- Ability to effectively interact with and present ideas to people across different functions
- Good Communication skills
- Take accountability for delivery results and meeting deadlines
- Additional tasks as requested by management and stakeholders

**Qualifications**
- 3+ years of experience in Finance, preferably in the BPO industry
- 1-2 years of experience in FP&A or MIS or Financial Management reporting
- Bachelor’s in Commerce / BBA Preferred (Any Financial Graduation program accepted)
- Proficient in MS Excel and experience in working with an ERP/Financial System
- Experience of working on BI tools like Power BI, Cognos/Planning Analytics is preferred

**Job Types**: Full-time, Permanent

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