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Manager - Channel.customer Operations

7 months ago

Roodepoort, South Africa MTN Full time

**Mission/ **Core purpose of the Job**

To develop and manage robust, productive relationships with dealers and resellers, ensuring they are well-equipped and motivated to maximize sales of Supersonics’ services. The aim is to expand the company's market presence, enhance brand visibility, and drive revenue growth through indirect sales channels across South Africa.

**Context**
- Fast moving industry with constantly changing business requirements and technologies
- Fluid complexities of customer expectations and demands
- Highly competitive market with new and established competitors and aggressive competitor strategy and delivery
- Highly dynamic and fluctuating Telecommunications industry
- Total customer experience for SUPERSONIC brand
- Constantly changing consumer and market needs
- Fast paced environment
- Market dynamics and developments
- SUPERSONIC policies, processes and procedures
- Regulatory industry norms govern SUPERSONIC and partners
- Highly pressurized, deadline-driven environment
- Highly legislated / regulated environment requires compliance and adherence to Industry standards and benchmarks
- Participative environment - highly diverse and team-focused