Collections Agent

**Reporting to**: Specialised Collections Manager **Job Purpose**: As a Specialised Collections Agent you will be responsible for the collection of debt in more specialised and complex cases. You will work on individual cases from beginning to end and be expected to take ownership of each case. Your responsibilities will include conducting research,...

**Outbound Collections Agent** **Job Purpose**:To negotiate with arrears account customers to maximise debt recovery and profitability **Reporting to**:Team Manager **Key Performance Areas** - Collections & Productivity Management: Meeting set collections targets and full understanding of the relevant products. **Requirements**: - Atleast 6 months...

**Outbound Collections Agent (Night Shift)** **Job Purpose**:To negotiate with arrears account customers to maximise debt recovery and profitability **Reporting to**:Team Manager **Key Performance Areas** **Collections Management** - **Ensure that allocated collection target/s are achieved** - **Ensure that allocated productivity target/s are...

**Reporting to**:Team Manager **Job Purpose**: To negotiate with arrears account customers to maximise debt recovery and profitability **Location**:Woodstock, Cape Town **KEY PERFORMANCE AREAS** COLLECTIONS MANAGEMENT - Ensure that allocated collection target/s are achieved - Ensure that allocated productivity target/s are achieved - Use effective...

**Reporting to**:Team Manager **Job Purpose**: To negotiate with arrears account customers to maximise debt recovery and profitability **Location**:Woodstock, Cape Town **KEY PERFORMANCE AREAS** COLLECTIONS MANAGEMENT - Ensure that allocated collection target/s are achieved - Ensure that allocated productivity target/s are achieved - Use effective...

**Reporting to**: Operations Executive **Job Purpose**:Specialised Collections** -** To lead, motivate and develop the Team Managers and Agents, taking responsibility for their development and maximising the productivity, compliance to legal and contractual obligations (SLA's) and effectiveness of the area with the goal to maximise the net recoveries. To...

**Reporting to**: Operations Executive **Job Purpose**:Specialised Collections** -** To lead, motivate and develop the Team Managers and Agents, taking responsibility for their development and maximising the productivity, compliance to legal and contractual obligations (SLA's) and effectiveness of the area with the goal to maximise the net recoveries. To...

**Reporting to**: Operations Manager **Job Purpose**: To manage the collections, productivity and administrative performance of the Collections Agents against set targets **Location**: Woodstock, Cape Town **KEY PERFORMANCE AREAS**: Under the management / direction of the Operations Manager, the Team Manager will have the following responsibilities...

**Reporting to**:Team Manager **Job Purpose**: To negotiate with arrears account customers to maximise debt recovery and profitability **Location**:Woodstock, Cape Town **KEY PERFORMANCE AREAS** COLLECTIONS MANAGEMENT - Ensure that allocated collection target/s are achieved - Ensure that allocated productivity target/s are achieved - Use effective...

**Our client, is dedicated to providing exceptional mobile network service and innovative solutions.** As a Call Centre Sales Consultant, you will be the first point of contact for potential and existing customers. Your primary responsibility is to provide excellent customer service while driving sales of their network services and products. **Key...

**CONTACT CENTRE & BUSINESS OUTSOURCING SUPPORT LEARNERSHIP **Company Overview**: Nimble Group provides highly professional credit management services to many of the largest credit grantors in Southern Africa. Services for high volume consumer and corporate accounts, receivables management, customer service work, and collections early stage, arrear and...

**Reporting to: Operations Executive** **Job Purpose**: To lead and cultivate a strong client and customer relationship by developing strategic action plans, fostering growth through improved recoveries, regular and accurate reporting, and regular interactions with internal and external stakeholders to optimize recovery profits. Ensure compliance with...

**Reporting to**: Operations Manager: Customer Services & Process Recoveries **Job Purpose**: To manage the day-to-day activities of the team members, driving daily targets and expectations as well as coaching and guiding the customer service consultants to achieve a 1 touch resolution on all queries, request and complaints received either telephonically or...