Itc Administrator Jhb
2 days ago
ICT Administrator required JHB 15k
KEY OUTPUTS:
**_
Hardware, software and services
- _**
Facilitate the repair/replacement of IT equipment
- Record and assist with administration of IT related Service Agreements, Contracts and Licenses
- Track equipment on loan to business
- Check and track IT spend against budget
**_
Telephones
- _**
Report and track incidents and requests logged with the communications provider
**_
Printers
- _**
Log maintenance calls and faults with suppliers
- Report on monthly print volumes and allocate printer costs
- Order and manage of printer supplies
- Track printing costs against budget
**_
Procurement
- _**
Adhere to strict to company procurement policies and procedures
- Request quotations, place and receive orders
- Manage stock levels and replenish as required
- Track orders and keep stakeholders informed of order progress
- Facilitate order approval procedures as per policy requirements
- Track and reconcile costs against budget
- Administer sending and receiving IT related goods
- Track and communicate progress of goods en route
**_
Flight and accommodation booking
- _**
Book flights, vehicles and accommodation on behalf of ICT staff
**_
Cellular contracts and devices
- _**
Facilitate approval and ordering processes for all cellular contracts
2
- Track cost allocations and distribute to managers and the finance team
- Investigate and resolve billing queries
- Administer all cellular contracts (including but not limited to: migrations, upgrades, cancelations, service activations, reallocations)
- Proactively inform contract owners of contracts due for upgrade
- Facilitate repairs of cellular devices
**_
Other
- _**
Maintain and develop procedures and systems to ensure the maintenance of manual and electronic filing systems
- Take minutes at internal and external meetings, specifically any meetings with service providers, ensuring follow-up actions take place within agreed timescale
- Liaising with IT contractors, partners and service providers as required
- Prepare reports and presentations with statistical data, as assigned
- Record all tasks, requests or incidents on the Service Desk System and update information as required.
- Update office policies as needed
KNOWLEDGE/SKILLS/QUALIFICATIONS REQUIRED:
- Matric Certificate
- 5 years’ general admin experience
- Knowledge and experience using Microsoft Office products (mainly Outlook, Word and Excel)
- Good communication
- Good reading and writing skills
- The ability to concentrate for long periods of time
PERSONAL ATTRIBUTES:
Job Ref:1037
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