Car Rental Agent

7 months ago


Sandton, South Africa Esteem Recruitment Full time

Our Client a leader in car rental, Currently seeks a Rental agent for branch in Sandton
- Assist customers in renting vehicles by providing information on available options, rates, and waivers. Ensure excellent customer service throughout the rental process.
- Reservation Management:

- Vehicle Inspection:

- Rental Agreement:

- Prepare rental agreements, explain terms and conditions, and obtain necessary documentation such as driver's licenses
- Problem Resolution:

- Address customer inquiries, concerns, and complaints professionally and efficiently, finding appropriate solutions and
- escalating issues if necessary.
- Customer Service Skills:

- Strong interpersonal and communication skills to provide exceptional customer service and handle customer interactions
- effectively.
- Experienced in the industry:

- a good understanding of rental procedures, vehicle types, and reservation systems.
- Attention to Detail:

- Ability to conduct thorough vehicle inspections, accurately complete paperwork, and ensure precise billing and
- record-keeping.
- Computer Proficiency:

- Familiarity with computer systems, including reservation and rental software, to manage bookings, process payments,
- and generate reports.
- Adaptability:

- Capacity to work in a fast-paced environment, handle multiple tasks simultaneously, and adapt to changing priorities
- and customer needs.
- Valid Driver's License:

- A valid driver's license is required for this position

**Job Types**: Full-time, Permanent

Pay: From R10 000,00 per month



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