Car Rental Agent
7 months ago
Our Client a leader in car rental, Currently seeks a Rental agent for branch in Sandton
- Assist customers in renting vehicles by providing information on available options, rates, and waivers. Ensure excellent customer service throughout the rental process.
- Reservation Management:
- Vehicle Inspection:
- Rental Agreement:
- Prepare rental agreements, explain terms and conditions, and obtain necessary documentation such as driver's licenses
- Problem Resolution:
- Address customer inquiries, concerns, and complaints professionally and efficiently, finding appropriate solutions and
- escalating issues if necessary.
- Customer Service Skills:
- Strong interpersonal and communication skills to provide exceptional customer service and handle customer interactions
- effectively.
- Experienced in the industry:
- a good understanding of rental procedures, vehicle types, and reservation systems.
- Attention to Detail:
- Ability to conduct thorough vehicle inspections, accurately complete paperwork, and ensure precise billing and
- record-keeping.
- Computer Proficiency:
- Familiarity with computer systems, including reservation and rental software, to manage bookings, process payments,
- and generate reports.
- Adaptability:
- Capacity to work in a fast-paced environment, handle multiple tasks simultaneously, and adapt to changing priorities
- and customer needs.
- Valid Driver's License:
- A valid driver's license is required for this position
**Job Types**: Full-time, Permanent
Pay: From R10 000,00 per month
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