Senior Debtors

2 months ago


Sandton, South Africa The Capital Hotels and Apartments Full time

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything

**WHY WORK FOR US?**

Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers.

Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined

**Description**:
The Senior Debtors will be responsible for managing the monthly invoice process on an ongoing basis and all other accounts recievable related duties.

**Responsibilities within the role**:

- **Manage the process of debtors invoicing and the distribution thereof to clients**:

- **Manage the process of/and distributing debtors statements to clients**:

- **Following up on outstanding payments to ensure debtors book is clean**:

- **Identifying risk and potential bad debt accounts**:

- **Processing of online payments and credit card refunds**:

- **Maintaining and managing a close working relationship**:

- **Responsible for the Accounts Receivable Age Analysis**:

- **Creation of new debtors’ accounts**:

- **Resolving debtors’ queries**

**Minimum Requirements**:

- BCom Degree or Similiar qualification
- A minimum of 5 Years experience in a Senior Debtors role
- Hospitality experience advantageous
- Previous team management experience
- Strong attention to detail
- Deadline driven individual
- Ability to multi-task
- Multi property or multi company management experience essential
- Experience with High Volume transactions
- Hands on Problem Solving approach and the ability to remain calm under pressure
- Customer service driven with outstanding communication and active listening skills
- Ability to work as part of a team, as well as independently
- Huge emphasis on staff training and development
- Effective communication with members of staff as well as Guests of the Hotel
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable/Professional appearance and well spoken
- Team Player who leads by example
- Proactive in approach
- Interpersonal skills
- Leadership skills


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