Head of Digital

6 days ago

Sandton, South Africa Discovery Ltd. Full time

**Business Unit**:Discovery Insure**Function**:Information Technology**Date**:9 Feb 2024**Head of Digital**

**About Discovery**

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

**About Discovery Insure**

Discovery Insure is committed to creating a nation of great drivers and building better businesses through our innovative Shared-value Insurance model. Discovery Insure is South Africa’s fastest growing short-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor, home and business insurance sectors. Vitality Drive, an internationally-recognised and award-winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East. The company employs over 1 000 people who are committed to putting our customers and financial advisers first by providing unique and innovative solutions and cover.

**Job Purpose**

**Key Outputs may include but are not limited to**:
**Digital Strategy and Leadership**:

- Determine digital strategy throughout Discovery Insure Group (with Group CDO, Insure CIO, product, and market delivery teams) and champion the delivery of the agreed digital strategy throughout the organization.
- Drive digital engagement taking full responsibility for all online presence and customer and employee engagement activity within Discovery Insure Group.
- Champion the process of digital transformation in Discovery Insure Group across product development and provide digital knowledge input into customer and proposition development.
- Leads the process to identify and evaluate internal digital asset capabilities and strengths. Assesses external digital opportunities inputs to making the best decisions on business strategy given digital realities.
- Manage the transition to new integration technologies that are being introduced into Discovery Insure Group.
- Acts as a champion and change agent in leading the changes required to create and sustain Discovery Insure Group digital capabilities.
- Drive Digital innovation to ensure that the business remains at the cutting edge of technology, and in line with current and future digital trends and user expectations. Success is measured by successfully implementing solutions and driving workshops with greater audiences on new technologies and trends.
- Digital SME for Global markets: Provide guidance to international markets, existing and potential clients, regarding digital standards, strategies, and innovation. Success is measured by creating and maintaining such relationships and sharing of knowledge and practices with other teams.
- Provide on-the-ground support for experience design and user experience design teams: Due to the global nature of our team, the purpose would be to support local delivery teams in the absence of our global colleagues. Success is measured by effective decision making and maintaining productivity.
- Define and drive the digital strategy for both digital delivery and business departments, aligning with organizational goals and reports on metrics that represent progress against digital goals.
- Collaborate closely with systems and architecture teams to create scalable, secure, and cutting-edge digital solutions.
- Work hand-in-hand with business stakeholders, representing Discovery Insure in group-wide forums to ensure alignment with the overall Discovery strategy.

**Delivery of Digital Products**:

- Ensures the development of the digital business strategy and road map and ensures its integration with the group strategic planning process, and the resulting business strategy and plans.
- Ensures that Discovery Insure Group is developing the digital assets and capabilities that will be needed to thrive in the mid-term and long-term.
- Oversee the end-to-end delivery process, from project initiation to completion, ensuring timely and high-quality technical deliverables.
- Lead the execution of Discovery Insure's backlog across all stages of software development. Oversee the digital business analysis function, ensuring alignment and timely delivery of features.
- Foster a culture of technical excellence, ensuring that digital solutions meet the highest standards of performance and reliability.
- Manage the entire project lifecycle, emphasizing efficiency, timely delivery, and high-quality technical output.
- Take charge of executin

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