IT Delivery Manager

2 weeks ago


Edenvale, South Africa Barron Full time

**PURPOSE**
The IT Delivery Manager is responsible for the successful delivery of all IT initiatives to realise business enablement benefits, by managing demand, owning portfolio, programme and project practice; ensuring IT governance; as well as overseeing the DevOps landscape and processes.

**THE IT CHALLENGE**
The technology solution platform is based on Microsoft D365 for FO and CRM, integrating with an externally hosted E-Commerce platform. D365 is the foundation i.e. no data resides in the e-commerce platform, it is provided by D365. The IM/BI framework is enabled through Power BI.

**OUR STAKEHOLDERS**

Our stakeholders are not only our internal business functional teams at Barron, but also include our customers, as well as our external partners and shareholders.

**DUTIES & RESPONSIBILITIES**
- Planning, managing, and controlling of IT delivery across all programmes and projects.
- Ensuring the portfolio of IT project work is coordinated and delivered in accordance with IT Roadmap.
- Driving visibility of IT roadmap and integration into IT Portfolio and Governance Cadence.
- Own delivery & demand management process (ensuring successful achievement of project objectives part of the bigger programme portfolio)
- and Back-office solution owners, as well as IM/BI and Infrastructure platform owners)
- Own DevOps processes (assuming overall scrum master role, and ensuring all delivery and operations processes adhere to the dev/ops approach)
- Own the relationship with 3rd party development service providers (in the web, D365 and integration space - and ensuring alignment with IM/BI 3rd party development)
- Own the integration framework & platform
- Own all 3rd party data integration (customers/resellers, platform providers)
- Lead a team consisting of: solution architect/senior developer, senior developer, developer/analyst, junior scrum master/coordinator, and test analyst roles.
- Engage internally (within the technology team) with Front-office (Sales and Marketing), Back-office (Finance, Operations, Warehousing, Merchandising/Planning), IM & Analytics, and Infrastructure teams.

**REQUIREMENTS**
- NQF 7 IT
- Project Management certification (Desirable)
- 5 years' experience within IT environment as a project manager
- Experience in the wholesale or retail environment
- Working with multiple cross-skilled teams, including remote / offshore teams
- Experience managing teams delivering IT implementations and involving cross-functional teams in waterfall and agile environments

**Knowledge**
- Understanding of web solution development and related technologies
- Business acumen

**Skills**
- Ability to contextualise solutions within business environment
- Conceptual reasoning skills
- Analytical reasoning skills
- Project Management
- Communication skills
- Presentation skills
- Continuous improvement skills

**Competencies**
- Collaborative
- Analytical
- Ability to tolerate stress
- People Management



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