Centre Manager

2 weeks ago


Cape Town, South Africa Ability Recruitment Full time

2023-04-21 - 2023-05-12
- Permanent
- JHB002697
- Property- Western Cape, CPT - Southern Suburbs
- R 20000 - R 25000 Monthly Cost To Company- Responsible for the management of the Centre. Ensure investment growth and maximum income of Centre through effective Centre management and asset control. Assists Property Manager in developing related budgets, conducts entry and exit inspection for tenants, acts as brand ambassador for the centre by showcasing the centre to prospective tenants, procures services, handles third party service contracts, and directs maintenance procedures.
- REQUIREMENTS:

- Matric
- Additional related maintenance and Centre management training preferred.
- Two or more years of related experience.

DUTIES:
Centre Management
- Keeps abreast of market activities in respect of tenant movement, new developments, major vacancies and other landlord’s strategies
- Assists with a maintenance plan including allowances for provisions or depreciation where applicable (annually)
- Investigates/initiates proposals for refurbishments
- Maintains a hands-on control of projects in hand
- Reviews the building status/grade ongoing and advise the Senior Management regarding maintaining the standards within those grade

Client Reporting
- Compiles accurate monthly report to senior according to agreed format timeously
- Analyses of monthly income /expenses and variance reporting
- Obtains, monitors and reports on tenant monthly turnover figures
- Obtains, monitors and reports on turnover rentals
- Monitors of all municipal recoveries (and general recoveries) on a monthly basis

Planning And Budgeting
- Assists in preparing budgets as required each year
- Completes forecasts timeously as required
- Reviews market rentals quarterly and ensure best possible rate achieved and maintained
- Assists in formulation of business plans for the centre/s
- 5 Year budget - preparation and control as required
- Quarterly review and monitoring results as required

Quarterly Expenditure / Analysis
- Estimates new operating costs
- Ensures recovery of operational and utility costs in accordance with Lease terms

Debtors and Creditors Management
- Credit Control. Responsible for Management:

- Monthly arrear follow-ups with tenants
- Legal action / liaising with attorneys / management as required
- Motivate Write-offs to senior management

Parking Management
- Attends monthly / ad hoc interaction meetings all parkades where applicable
- In conjunction with the responsible person for parking, maintains accurate control of “in house” operated parkades

Tenant Manager
- Deals with correspondence / interaction with tenants as required
- Assists in timeously renewing leasing and all vacant space is let and in a presentable state

New Tenants
- Shows prospective tenants premises and acts as a brand ambassador for the centre.
- Maintains tenant relationships
- Tenant mix i.e. what business should be established / recommended
- Controls new leases ensuring House Rules are met
- Controls / oversees new installations (through technical / operations manager where appropriate) including:

- Premises design
- Negation/liaison/control with/of professionals and contractors
- Sign off acceptance of complete premise - entry inspection form

Existing Tenants
- Tenant liaison
- Regularly assesses tenants’ turnover, stock turn and merchandising to establish both growth needs and/or trading difficulties
- Monitor and compile foot traffic reports

Expense Control
- Checks payments of accounts and requests authorization from Property Manager
- Checks cleaning, consumables, electrical and general maintenance orders requests authorization from Property Manager
- Ensures cost effectiveness and performance of contractors

Financial Management
- Monitor and report on monthly financial statements
- Monthly management reports
- Accurate budgeting and reporting

Operating costs
- Calculates operating costs for charge-out to tenants
- Ensures recoveries as appropriate
- Issues tender documents

Expense control
- Checks and approves payment of accounts
- Controls cleaning, consumables, electrical and general maintenance
- Controls municipal payments and recoveries there against
- Ensures effective performance of contractors

Customer liaison
- Handles all complaints within 24-period
- Escalates issues to Property Manager

Public relations and Marketing
- Compiles year's budget and strategy for approval by Property Manager
- Establishes and maintains sound public relations
- Networking with tenants, public, external organizations
- Attracts people to the centre
- Control of Advertising Materials
- Motivates and assists tenants to improve their services

Asset Management
- Controls/schedules/implements regular preventative maintenance program in line with budget constraints
- Motivation of refurbishments, major repairs as appropriate
- Attends site meetings with contractors in respect of maintenance/expansion of projects
- Monitors progress and keeps F


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