Document Imaging Field Service Technician

7 days ago


Johannesburg, South Africa The Recruiters Full time

**Title**:
**Document Imaging Field Service Technician - JHB**:
**Salary**:

- R20 000 - R30 000 Negotiable plus fuel and mobile allowance.

**Description**:

- Position Purpose
- One of our esteemed clients, being a multinational leader in the office automation industry, is looking for a Document Imaging Field Technician for their Sandton branch. The Document Imaging Field Technician is responsible installing hardware and software in Document Imaging. Maintaining and servicing of equipment. Travelling will be required. Previous work experience essential.
- Essential Duties & Responsibilities
- To perform this job successfully, the field service technician must be able to perform the following duties:
- Service and maintain equipment in accordance with manufacturer’s specifications
- Diagnose and repair faults on equipment
- Install equipment - hardware and software - as well as networking knowledge
- Provide training to clients when necessary
- Assisting with proof of concepts and able to do workflow solutions (hardware and software integration)
- Provide on-site support (software and hardware)
- Ensure that daily customer queries are resolved promptly
- Client liaison / customer relations
- Willingness to travel local and abroad, as and when required
- Willing to work after hours when required
- Professional appearance at all times is essential
- Ability to work under pressure and prioritise issues
Kodak and Canon experience would be beneficial.**Category**:

- IT

**General Requirements**:

- Work Experience
- Minimum 2 - 5 years’ experience in Electrical/Mechanical Engineering
- Minimum 2 - 5 years’ experience in Document Imaging (software and hardware) - Own reliable transport
- Valid driver’s license (code 08)
- Valid Passport
- Travel Demands: Yes

Role requirements
- Education / Qualifications - Proof will be required:

- Grade 12 or Equivalent
- Minimum N3-N6 qualification in Electrical Light Current (Electronics) or equivalent
- BTech National Diploma Electrical Engineering in Electrical Light current (Level 3-4) will be an advantage
- A+
- N+ will be an advantage
- Computer/Technical Skills:

- Must be computer literate
- Proficient with Word, Excel, Outlook, PowerPoint
- SQL Express will be an advantage
- Document Imaging experience essential (Hardware and software maintenance)
- Competencies:

- Problem analysis and problem-solving skills
- Decision-making ability and show initiative
- Professionalism and confidentiality attention to detail and accuracy
- Self-driven and independent
- Essential Attributes:

- Multitasking
- Customer Service.
- Problem Solving Skills
- Ability to Work Well Under Pressure.
- Performance Management
- Ability to Work in a Team
- Organisational skills
- Ability to Educate Others
- Computer Literate
- Attention to Detail
- Own time management skills
- Ability to plan and execute own tasks- Remuneration
- R20 000 - R30 000 Negotiable plus fuel and mobile allowance.-
**Location**:

- Johannesburg

**Consultant**:
**Ruarke Kerr



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