Sales and Fulfillment Manager
3 days ago
SplashOut has an exciting opportunity available for a Sales And Fulfillment Manager to be based in Umhlanga, Durban. The successful incumbent will develop sales strategies and attracting new clients, sourcing new sales opportunities, and closing sales to achieve targets. Focus on increasing income and revenue by managing and negotiating with clients, generating leads, qualifying prospects and managing sales of products and services. Offer tailor made solutions to clients and continuously make them aware of new product offerings. Ensure achievement of company’s strategic objectives, goal plans and targets. Comply with all policies and procedures and strict adherence to internal controls. Uphold customer service and satisfaction in highest regard and of utmost importance. Oversee client installations are done efficiently and effectively. Manage Projects with the Installation Team. Ensure daily, weekly, and monthly reporting is done accurately and timeously and contains appropriate content to enable effective decision making.
**Minimum requirements**:
- 3-5 years Sales Experience (Print/Signage industry)
- 3-5 years operational experience Print/Signage Industry
- 3-5 years Signage Installation Management
- 3-5 years Cold Calling and Direct Marketing
- 3-5 years Project Management
- A Valid Driver’s License
**Responsibilities**:
**Financial metrics**
- Ensure that there is compliance with all policies and procedures and strict adherence to internal controls.
- Ensure daily, weekly and monthly reporting is done accurately and timeously on sales and customer margin.
- Negotiate favorable pricing with the customers, which may include settlement discounts and volume discounts as approved by management.
- Establishment of fixed pricing, variable pricing, settlement discount structures, volume discount structures in conjunction with the group’s Business Development Executive.
- Meet with Customers on a regular basis regarding sales of recurring products, new product offerings, cost reducing solutions, service feedback.
- Project Manager
- Be clear in your communication with the customer and maintain your integrity whilst you are driven by sales targets.
- Generate all quotations from the system (Quickeasy or any similar software utilized by the Company).
- Satisfactory meeting of customer requests by the agreed upon deadlines and specifics.
- Monitor customers in the region to ensure SLA’s are met and maintain a continuous focus customer service.
- Assist with costing and markup on sales.
- Ensure achievement of company’s strategic objectives, goal plans and targets.
- Ensure minimum sales targets are met monthly as set by Management.
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
- Adequately balance the effort and cost in making the sale vs the margin that will be generated from the sale.
- Effective and professional client engagement.
- Develop an understanding of customers' needs and take actions to ensure that such needs are met.
- Maintain and develop positive business relationships with a customer's key personnel involved in, or directly relevant to logistics activity.
- Effective people and function management.
- Explain proposed solutions to management, or other interested parties through written proposals and oral presentations.
- Collaborate with other departments as necessary to meet customer requirements, to take advantage of sales opportunities or, in the case of shortages, to minimize negative impacts on a business.
- Report project plans, progress, and results.
- Efficient logistics management.
- Direct availability and allocation of materials, supplies, and finished products.
- Redesign the movement of goods to maximize value and minimize costs.
- Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, and ensuring the availability of resources.
- Develop and implement technical project management tools, such as plans, schedules, and responsibility and compliance matrices.
- Provide project management services, including the provision and analysis of technical data.
- Plan, organize, and execute logistics support activities, such as maintenance planning, repair analysis, and test equipment recommendations.
**People**
- Performance must be tracked by yourself and the onus is placed on you to set-up performance review meetings with your line manager.
**Compliance, risk and quality**
- 100% compliance with company policies and procedures.
- 100% compliance with health and safety regulations.
- 100% Compliance with relevant laws and regulations.
- Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries / investigations / audits take place.
- Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work / templates / workbooks / financial models - of whi
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