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Medical Aid and Gap Specialist

4 months ago

Cape Town, South Africa Featherway Recruiting Full time

Duties shall include but not be limited to the following:
- Processing All New Business Applications for Medical Aid, Gap and Health Insurance

- Provide Advice to clients for medical aid, Gap and Health Insurance
- Ensuring all underwriting requirements are received from client and submitted to the relevant service provider
- Processing change of broker request
- Ensuring membership is activated according to SLA
- Ensuring client receives confirmation of acceptance
- Processing all addition of dependent and registration of new baby requests
- Collate compliance documents, and ensure these are uploaded onto Hamp Connect.
- Ensuring entries on Bias report is correct
- Assist clients with review of plan when required
- Assist clients with annual review
- Assist in the absence of an Health Advisors using the buddy system
- Assist client in understanding the shared value model for providers who has one
- Assist clients with rewards program and integration of benefits
- Ensuring that clients understand their benefits, waiting periods and penalties
- Ensuring the use of internal systems (Hamp Connect)
- Adhoc Duties
- Initial Sales Target, i.e., 30% conversion rate must be met monthly. This will be adjusted as competency level increases.

Behavioral skills Requirements:

- Attention to detail
- Willingness to learn and grow exponentially
- Ability to work cohesively in a team environment and balance multiple priorities
- A team player who can work alone when required and without supervision
- High level of attention to detail, resilience, enthusiasm, energy and drive
- Positive, can-do attitude
- Ethical and able to maintain confidentiality and manage boundaries

Aligned to Hampshire Core values and core purpos

**Salary**: R12,000.00 - R16,000.00 per month

Application Question(s):

- Do you have knowledge of various Medical aid and Gap cover products?
- Do you have an RE5

**Education**:

- Certificate (required)

**Experience**:

- Medical Aid & Gap cover administration: 3 years (required)

License/Certification:

- drivers license and a reliable vehicle (required)

Willingness to travel:

- 25% (required)