Enterprise Account Manager: IT Consulting

3 weeks ago


Bellville, South Africa DataTech Recruitment Full time

We are looking for an Enterprise Account Manager to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. You must develop strong relationships with customers, connecting with key business executives and stakeholders, answer client queries and identify new business opportunities among existing customers. You need to be familiar with account management (specifically in the IT space), have a flair for client communication and able to extract IT Specific requirements from clients, able to secure Vendor agreements and knowledge of placing IT contractors on client sites and then managing these contractors and the client’s requirements. Experience with working on Corporate Accounts is required.

**Responsibilities**
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and vendor agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and actively seek new opportunities.
- Prepare reports on account status
- Assist with challenging client requests or issue escalations as needed

**Requirements and skills**
- Proven work experience as an Enterprise Account Manager, Key Account Manager, Sales Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience in negotiating contracts especially in the IT industry.
- Experience in extracting requirements from clients specifically around IT roles.
- Solid experience with MS Office
- Experience delivering high quality services according to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills

The company offers very competitive salaries.

**Job Types**: Full-time, Permanent

**Salary**: R20,000.00 - R30,000.00 per month

Ability to commute/relocate:

- Bellville, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Account Management in IT environment: 3 years (required)
- hunting/farming for clients: 3 years (required)

Willingness to travel:

- 25% (required)



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