IT Service Management Technical Specialist
6 months ago
**To qualify for the role he/she must have**
A bachelors degree in computer science, accounting, finance, or a related field
- ITSM certification/s and relevant project experience at minimum
- Approximately 10+ years of total experience and ITSM Implementation experience, ServiceNow, CMDB
- Support the ITSM implementation project and play solution architect role binding the entire solution to meet client requirements
- Strong verbal and written communication with out of box thinking abilities.
- Ability to understand Methodologies (Activate, Agile, SDLC, SCRUM) and other industry business fundamentals and ability to showcase a quick learning curve.
- Proficient in MS Office products (Project, Word, Excel, PowerPoint)
- Strong knowledge in business processes and best practices
- Capability of presenting the value proposition for ITSM,
- Very good problem-solving abilities
- Experience executing a business blueprint and documenting business requirements that can be understood by a technical process team.
- Development of project documentation, training materials, requirements gathering, and project management methodology experience required.
- Demonstrated track record managing teams and complex engagements in the consulting arena
- Show initiative and creativity in developing innovative work-around solutions or new processes.
- Demonstrate deep knowledge of ITSM solutions and appropriate industries to maintain credibility with prospective customers. Provide proof points with relevant customer stories.
- Engaging with Clients in understanding their requirements, scoping, discovering and defining solutions, explaining business benefits and use cases and a roadmap to meet their goals.
- Creating innovative solution designs that utilize our extensive service offerings.
**Rate for the above role is R750 per hour max**.
-
Uem Technical Specialist
8 months ago
Midrand, South Africa Sabenza IT Full timeUEM - Technical Specialist Testing - IT Menlyn - Gauteng - South Africa, Midrand - Gauteng - South Africa, Rosslyn - Gauteng - South Africa Our client who is at the forefront on innovation in the automotive industry, pushing boundaries to create next-generation vehicles. Our team is composed of talented individuals dedicated to revolutionizing...
-
Technical Specialist
2 days ago
Midrand, Gauteng, South Africa TalentCru Full timeTalentCru: Where Digital Transformation Meets ExcellenceWe are seeking a skilled Technical Specialist to join our team at TalentCru. As a Technical Specialist, you will play a critical role in ensuring the seamless functioning of our digital channels. You will investigate and case manage customer queries through effective incident management processes,...
-
IT Service Management Specialist
1 month ago
Midrand, Gauteng, South Africa Deka Minas (Pty) Ltd Full timeJob Title: IT Service Management SpecialistWe are seeking a highly skilled IT Service Management Specialist to join our team at Deka Minas (Pty) Ltd.About the Role:This is an exciting opportunity for a professional with experience in IT Service Management to take on a challenging role that will leverage their skills and knowledge to drive business growth....
-
Technical Assistant
6 months ago
Midrand, South Africa Bidvest Facilities Management Full time**ROLE PURPOSE** To carry out timeous and quality planned, preventive and emergency maintenance on all specified equipment. **MAIN OUTPUTS** - Perform tasks in accordance to job cards (work orders) issued, as per Client & Company requirements. - Conduct investigations, evaluation & restorations on identified equipment malfunction. - Carry out minor repairs...
-
Technical Service Manager
6 days ago
Midrand, Gauteng, South Africa MPRTC Full timeJob DescriptionThe Technical Service Manager will be responsible for overseeing the technical aspects of our operations, ensuring that all equipment is maintained and serviced to the highest standards.Key Responsibilities:Manage a team of technicians to ensure efficient maintenance and repair of generatorsDevelop and implement technical strategies to improve...
-
Technical Service Manager
2 months ago
Midrand, South Africa Fidelity Services Group Full time**Overall purpose of the job**: The overall purpose of this position would be related to the technical support functionality in the region as well as fulfilling a role as Site supervisor for technical installations as and when required. The incumbent is accountable for ensuring the necessary proof of work that was conducted handed in and attached to each job...
-
Technical Installation Specialist
4 weeks ago
Midrand, Gauteng, South Africa Fidelity Services Group Full timeJob OverviewFidelity Services Group is a leading provider of security solutions, and we are seeking a skilled Technical Installation Specialist to join our team.
-
SAP Authorizations Specialist
6 months ago
Midrand, South Africa Sabenza IT Full timeSAP Authorizations Specialist Authorizations/ Security/ GRC, Technical - SAP Menlyn - Gauteng - South Africa, Midrand - Gauteng - South Africa, Rosslyn - Gauteng - South Africa Are you ready to drive your career to the next level? Our client is seeking a talented and experienced SAP Authorizations Specialist to join their dynamic team. As a global leader...
-
Senior Technical Service Manager
6 days ago
Midrand, Gauteng, South Africa MPRTC Full timeJob OverviewThe Senior Technical Service Manager will be responsible for leading the technical service team in ensuring excellent customer satisfaction through effective technical support and after-sales services. This role requires a strong background in mechanical engineering with extensive experience in managing teams.
-
IT Service Management Specialist
1 month ago
Midrand, Gauteng, South Africa Data Centrix Full timeJob Title: IT Service Management SpecialistData Centrix is seeking an experienced IT Service Management Specialist to join our team. The ideal candidate will have a strong background in Ivanti Heat administration and excellent analytical skills.Estimated Salary: $80,000 - $110,000 per annumAbout the RoleThis role will be responsible for providing operational...
-
Technical Sales Specialist
1 month ago
Midrand, Gauteng, South Africa Execustaff Recruiting Services Full timeJob SummaryWe are seeking a highly motivated Technical Sales Specialist to join our team at Execustaff Recruiting Services. This is a unique opportunity to leverage your sales and technical skills in the HVAC industry.
-
PostgreSQL Operations Specialist
6 months ago
Midrand, South Africa Sabenza IT Full timePostgreSQL Operations Specialist DBA (SQL), Database Administrator - IT Menlyn - Gauteng - South Africa, Midrand - Gauteng - South Africa Get your career into gear! Our clients in the Automotive space are looking for a PostgreSQL Operations Specialist to fuel their team! Drift your way across the world and experience a great Hybrid position that comes with...
-
Linux Docker Specialist
6 months ago
Midrand, South Africa e-Merge IT Recruitment Full timeDo you want to work with a brand that is associated with a premium image and is recognized for its commitment to quality, performance, and cutting-edge design. Additionally, has made strides in the development of electric and hybrid vehicles, showcasing its commitment to sustainability and environmental responsibility. Currently in search for an **Linux...
-
Workshop Service Advisor
6 months ago
Midrand, South Africa Bosch Car Service Kyalami Full timeWorkshop Service Advisor Must meet the following requirements: - computer literate - exemplary customer service skills - must be able to manage conflict situations amicably - must be able to manage stress - written and verbal communication has to be beyond compare - driver's license would be a plus - traceable experience in the field, with references, is a...
-
Service Desk Resolution Specialist
1 month ago
Midrand, Gauteng, South Africa Datacentrix Full timeJob DescriptionAt Datacentrix, we are seeking a skilled Service Desk Resolution Specialist to join our team. This role plays a critical part in ensuring that our customers receive timely and effective support.Key Responsibilities:Incident Management: The successful candidate will be responsible for managing incidents from start to finish, including logging,...
-
Technical Solutions Specialist
1 month ago
Midrand, Gauteng, South Africa IOCO Full timeAbout the RoleWe are seeking a highly skilled Technical Solutions Specialist to lead our architecture and technical solutions team. As a key member of our organization, you will play a vital role in providing technical leadership and expertise to drive business growth.Your Key Responsibilities:Proactively develop and implement technical solutions that meet...
-
Technical Service Manager
2 months ago
Midrand, Gauteng, South Africa Fidelity Services Group Full timeJob Summary:Fidelity Services Group is seeking a highly skilled Technical Service Manager to oversee the technical support functionality in the region.Key Responsibilities:The incumbent will be accountable for ensuring the necessary proof of work is conducted and attached to each job in the incident management system.They will also be responsible for...
-
Technical Solutions Specialist
4 weeks ago
Midrand, Gauteng, South Africa IOCO Full timeWe are seeking a skilled Technical Solutions Specialist to lead our technical architecture and provide innovative solutions that benefit both customers and the company. As a key member of our team, you will support sales teams by providing the technical close of deals, ensuring proposed solutions meet customer requirements.Key Responsibilities:Proactively...
-
Automotive Service Specialist
2 days ago
Midrand, Gauteng, South Africa Bonafide Human Capital (Pty) Ltd Full timeJob Title: Automotive Service SpecialistOur well-established client in Midrand is seeking a skilled Diesel Engine Mechanic to join their team. This role is ideal for an experienced professional with exceptional vehicle diagnostic and fault-finding skills.The successful candidate will be responsible for ensuring that repairs are carried out efficiently and...
-
Technical Information Specialist
6 months ago
Midrand, South Africa DBSA Full timeThe purpose of the role is to provide economic and other related information to support planning, sustainable investment, implementation, and reporting for DBSA-funded projects. Provide socio-economic information which includes inputs to the project appraisals, country risk profiles and economic impacts of infrastructure investments relating to approvals,...