Service Operations Manager

About The RoleWe are seeking a skilled professional to assist with administrative duties and maintain optimal operational functioning within our customer service department.Main AccountabilitiesAssist in calculating the required headcount figure based on forecasted call volumes, average handling time and shrinkageComplete agents' schedules within agreed...

We are looking for a Field Service Technician to join our IT Operations team. The ideal candidate will have exceptional troubleshooting skills, extensive field experience, and the ability to adapt to dynamic work schedules.The successful candidate will be responsible for providing on-site service and support during field visits or dispatches, managing...

Roles and Responsibilities Position summary The Operations Manager plays a critical role in overseeing daily operations, ensuring efficiency, and driving business growth. Below is a detailed breakdown of their roles, responsibilities, and key performance indicators (KPIs). Roles & Responsibilities Operational Efficiency & Management: Oversee daily operations...

We are looking for an experienced Operations Manager to take charge of our Ikeja HQ offices' maintenance and upkeep. This role involves developing and implementing effective maintenance strategies, managing a team of maintenance employees, and ensuring seamless day-to-day operations.Main Responsibilities:Develop and implement comprehensive maintenance plans...

At Architectural Services, we are seeking a highly skilled Strategic Operations Manager to join our team. This key role will play a pivotal part in ensuring the seamless operation of our business and strategic coordination.Operational Coordination: Oversee and manage various projects within the fire response division, ensuring timely completion and alignment...

Reference: NWA003370-SL-1Are you an experienced and Competent Senior IT Services Manager looking to make a career move? Here's a chance to join one of SA's largest competitors / Franchisors in the FMCG/Food and Restaurant industries.Duties & ResponsibilitiesJob & Company Description:This IT Services Manager role is a chance to orchestrate a secure and stable...

Job DescriptionWe are seeking a skilled Restaurant Operator to manage the daily operations of our Waterfall Kyalami location. The ideal candidate will have at least 8 years of experience in a full-service restaurant environment and be well-versed in stock management, customer relations, and restaurant administration.The successful applicant will be...

Tower Group is seeking an experienced Operational Excellence Manager to lead the delivery of high-quality infrastructure services in our regional operations. This role will ensure effective and efficient operations, realizing value for money and assuring availability for all installed MAST infrastructure to perform the desired business services.Key...

Job SummaryWe are seeking a highly skilled IT Technical Operations Manager to join our team at Vector Logistics Limited. In this role, you will be responsible for providing top-tier technical support and managing the performance of critical IT services that support our 24/7 logistics operations.About UsVector Logistics Limited is a leading Supply Chain and...

Optimizing operations, empowering teams, and delivering results.We are seeking a highly skilled Operations Manager to lead and optimize business operations, drive efficiency, and enhance overall performance. This role requires a strategic thinker with a strong background in process improvement, team leadership, and operational excellence. What you'll...

ROLE PURPOSE To define, evolve and execute the Managed Services solution portfolio to deliver value for our customers and revenue and profits for the business. Will be responsible for ensuring the profitability of the Managed Services solution area, across verticals throughout Nexio. Will define the overall execution of strategy and definition of the action...

About the RoleAs a highly motivated and results-driven Assistant Store Manager, you will play a key role in driving sales and building customer loyalty to ensure a competitive advantage for our brand. Reporting to the Store Manager, you will be responsible for supporting the efficient operation of the store and service excellence.The successful candidate...

Job OverviewThe Warehouse Operations Manager will oversee the movement of stock into and out of the warehouse, manage warehouse staff including drivers, and coordinate logistics operations.Duties & ResponsibilitiesKey responsibilities include:Initiating, coordinating and finalizing month-end stock takes for JHB and PEManaging the receiving and dispatching of...

In partnership with team and through strong team leadership, develop and deploy objectives, goals, strategies and measures to meet or exceed established performance goals in the areas of safety, quality, reliability, cost, service, staffing and engagement. Build and support Linkage into strategic agenda: capital, loss analysis, people development, workforce...

ROLE PURPOSETo define, evolve and execute the Managed Services solution portfolio to deliver value for our customers and revenue and profits for the business. Will be responsible for ensuring the profitability of the Managed Services solution area, across verticals throughout Nexio. Will define the overall execution of strategy and definition of the action...

Qualifications, Experience and Skills Required: Matric and relevant Degree, Diploma in the related field Minimum of 8 years experience within the IT sector Good all round IT skills with technical knowledge Strong written and verbal communication skills Good leadership skills Project Management experience Knowledge of ITIL framework Key Performance Areas:...

Qualifications, Experience and Skills Required:Matric and relevant Degree, Diploma in the related fieldMinimum of 8 years experience within the IT sectorGood all round IT skills with technical knowledgeStrong written and verbal communication skillsGood leadership skillsProject Management experienceKnowledge of ITIL frameworkKey Performance Areas:Operational...

This role offers the opportunity to collaborate with internal teams, third-party logistics providers, and key stakeholders to drive operational excellence in a fast-paced environment.Key Responsibilities:Develop and implement distribution strategies to enhance efficiency, reduce costs, and meet customer service expectations.Oversee warehouse and...

We are seeking a results-driven Service Manager with a passion for delivering top-tier cybersecurity solutions that protect businesses from evolving threats. Skilled in service delivery, incident response, and stakeholder management, ensuring seamless operations and compliance with industry standards. Adept at optimizing SOC, risk management, and cloud...

We are seeking a results-driven Service Manager with a passion for delivering top-tier cybersecurity solutions that protect businesses from evolving threats. Skilled in service delivery, incident response, and stakeholder management, ensuring seamless operations and compliance with industry standards. Adept at optimizing SOC, risk management, and cloud...