Residence Manager

5 days ago

Cape Town, South Africa Crayon Full time

**How you'll role**

As the Residence Manager, you will work in a high-pressure environment and you will be involved in many aspects of the business, and essentially responsible for leading the residence staff in managing standards, costs and efficiencies of the facilities. The role includes:

- Manage facilities: quality management, housekeeping, security, health and safety, maintenance and environmental management
- Manage utilities: consumption, billing and environmental management
- Implement policies and procedures and standard operating procedures
- Manage staff: IR, overtime, motivation, etc.
- Be responsible for budgeting and expenditure control: operational, capital, procurement, profit and loss
- Manage contractors, suppliers and service providers: sourcing, negotiating and establishing and managing service level agreements (SLAs)
- Manage extra in-house business tenants (salons, canteens, etc.): sourcing, negotiating and establishing and managing SLAs

**What you'll do***
- Manage facilities - you'll be responsible for all facilities management at the residence, this entails:

- Ensure that quality standards are set and maintained equally at the residence to ensure a uniform way of doing things. It is required that periodic standards inspections are conducted and reports submitted, which staff can use to rectify shortcomings
- Implement housekeeping standards, policies and procedures
- Be responsible for stock control and general housekeeping cost control
- Determine the most efficient and best housekeeping practices
- Manage sanitation bin and pest control SLAs with service providers
- Implement security standards, policies and procedures
- Study incident investigations, and risk assessments, determine training requirements and strive for best practices and a safe and secure environment
- Submit incident reports and investigations to the Operations Director for review as and when they occur
- Determine the requirements for security systems, and manage service providers thereof
- Implement and manage the health and safety policy, procedures, and management system
- Study and investigate security, and incident reports as requested, and if required, conduct or assist with investigations
- Liaise with the maintenance manager on all maintenance issues and requirements
- Ensure lift and HVAC maintenance contracts are in place and SLAs are adhered to
- Ensure gardens are maintained, whether in-house or by outsourcing
- Manage transportation services
- Manage food and beverage services
- Manage utilities - further to facilities management, you'll be responsible for utility management:

- Monitor electrical and water consumption at all residences
- Implement energy-saving initiatives
- Coach staff on understanding and managing utility management
- Liaise closely with the Maintenance Manager and staff on maintaining heat pump systems and air cons
- Report on monthly consumption
- Be on top of municipal rates structures and aim to ensure the residence is on the best, yet correct, structure
- Deal with municipalities, and/or guide Duty Managers in resolving municipal bill problems
- Build good relationships with contacts within the municipality
- Source municipal consultants to resolve issues
- Assess monthly municipal bills, and take necessary action to resolve discrepancies
- Implement policies and procedures and standard operating procedures:

- Be responsible for implementing all operational-related policies and procedures
- Submit policies periodically for review
- Staff management - all residence staff will report to you. Amongst other activities you will be very involved with:

- Guide and assist residence staff and the Duty Manager who will continuously liaise with you in order to ultimately lead and grow the residence team
- Recruit new staff
- Conduct performance reviews on all staff
- Be responsible for all industrial relations responsibilities
- Determine the optimum staff levels, and staffing of residences (both new and existing residences)
- Monitor salaries versus budgets, paying attention to overtime costs and casual labour
- Assist HR with motivation initiatives
- Advise, assist, guide and coach residence staff on best practices
- Liaise with the HR Managers on all staffing matters
- Work closely with the Training & Development Specialist in determining skills gaps and training requirements, and develop training manuals
- Ensure that all legal and health and safety required training is identified and implemented
- Reports:

- Be responsible for reporting to the executives on the performance of the residence operations monthly, including staffing, security, health and safety, housekeeping, and utility
- Submit ad-hoc reports as required from time to time
- Be responsible for budgeting and expenditure control:

- Each year you will be required to propose operational budgets for the residence, including the following:

- Staffing (salaries, overtime and casuals)
- Housekeeping expenses
- Secur

  • Resident Manager

    2 months ago

    Cape Town, South Africa Manhattan Group Full time

    **Position: Resident Manager** **Location: Nigeria** **Salary: USD 66,000 + benefits** A premier 450+ room hotel in Nigeria is seeking an experienced Resident Manager to lead a large-scale operation, including multiple food and beverage outlets and a major exhibition centre. This role offers a unique opportunity to drive excellence across all areas of the...

  • Residence Manager

    7 months ago

    Cape Town, South Africa Tower Group Full time

    Responsible for the assisting in the management of the Property. Assist in ensuring maximum income of the Property through effective property management. Assists in the development of related budgets, oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds,...

  • Resident Building Manager

    2 weeks ago

    Cape Town, South Africa Trafalgar Property Management (Pty) Ltd Full time

    **Key Responsibilities**: **Property Maintenance**: - Attend to all building maintenance. - Monitor the condition of the building and the building's common areas and facilities. - Supervise and schedule routine maintenance tasks and repairs. - Implement preventative maintenance programs - Ensure compliance with safety and building codes. - Interface with...

  • Assistant Residence Manager

    7 months ago

    Cape Town, South Africa Tower Group Full time

    **Required**: - Grade 12 (Matric), additional related Property management training and/or maintenance building background preferred. - Minimum of 2 - 4 years’ related experience. - Student accommodation experience essential. - Strong Proficiency in relevant computer and software packages i.e. MS Office - Excellent understanding of Property management and...

  • Head of Department: Residences

    1 month ago

    Cape Town, South Africa Cape Peninsula University of Technology Full time

    Faculty- Department- Cape Peninsula University of Technology -> Student Residences -> Student Residences Admin- Campus/ Location- District Six Campus - Cape Town, WC ZA (Primary) Mowbray Campus - Mowbray, Cape Town, WC ZA - Job Type- Permanent- Occupational Function- Support / Admin- Number of Positions- 1- Annual Salary Package (incl. Medical Aid rate based...

  • Head of Department: Residences

    2 months ago

    Cape Town, South Africa Cape Peninsula University of Technology Full time

    Faculty- Department- Cape Peninsula University of Technology -> Student Residences -> Student Residences Admin- Campus/ Location- District Six Campus - Cape Town, WC ZA (Primary) Mowbray Campus - Mowbray, Cape Town, WC ZA - Job Type- Permanent- Occupational Function- Support / Admin- Number of Positions- 1- Annual Salary Package (incl. Medical Aid rate based...

  • Director of Student Housing and Residence

    3 weeks ago

    Cape Town, Western Cape, South Africa Cape Peninsula University of Technology Full time

    Job Title: Director of Student Housing and ResidenceSalary: R1,250,000 - R1,500,000 per annumJob Overview:The Cape Peninsula University of Technology is seeking a highly skilled and experienced Director of Student Housing and Residence to lead our student housing and residence operations.Key Responsibilities:Management of Residence Infrastructure: Ensure the...

  • Residence Manager

    7 months ago

    Cape Town, South Africa Secondments Recruitment Full time

    **Job Advert Summary**: Responsible for the assisting in the management of the Property. Assist in ensuring maximum income of the Property through effective property management. Assists in the development of related budgets, oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that...

  • Resident Manager

    7 months ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment - Connecting Exceptional Talent with Outstanding Opportunities Job Title: Residence Manager Location: Stellenbosch, Western Cape Are you a seasoned hospitality professional with a flair for luxury service and attention to detail? Kendrick Recruitment is delighted to offer an exceptional opportunity for a Residence Manager at an...

  • Resident Engineer

    3 weeks ago

    Cape Town, South Africa Sydsen Uthintane (Pty) Ltd Full time

    Key Responsibilities:Act as the primary representative of the engineering team on site for major road construction projects.Ensure that all works are executed in accordance with project specifications, safety standards, and regulatory requirements.Oversee and manage day-to-day site operations, coordinating with contractors, subcontractors, and...

  • Resident Engineer

    3 weeks ago

    Cape Town, South Africa Sydsen Uthintane (Pty) Ltd Full time

    Key Responsibilities: Act as the primary representative of the engineering team on site for major road construction projects. Ensure that all works are executed in accordance with project specifications, safety standards, and regulatory requirements. Oversee and manage day-to-day site operations, coordinating with contractors, subcontractors, and suppliers....

  • Resident Engineer

    3 weeks ago

    Cape Town, South Africa Sydsen Uthintane (Pty) Ltd Full time

    Our client in the Engineering sector is looking for a Resident Engineer to join them for a project in the Western Cape area.Requirements:Bachelor's degree in Civil Engineering or a related field.Registered as a Pr Eng/ Pr Tech EngMinimum of 3 years experience post registration with ECSAIn-depth knowledge of road construction methods, materials, and design...

  • Resident Engineer

    3 weeks ago

    Cape Town, South Africa Sydsen Uthintane (Pty) Ltd Full time

    Our client in the Engineering sector is looking for a Resident Engineer to join them for a project in the Western Cape area.Requirements: Bachelor's degree in Civil Engineering or a related field. Registered as a Pr Eng/ Pr Tech Eng Minimum of 3 years experience post registration with ECSA In-depth knowledge of road construction methods, materials, and...

  • Assistant Residence Manager

    7 months ago

    Cape Town, South Africa Secondments Recruitment Full time

    **Job Advert Summary**: Responsible for the assisting in the management of the Property. Assist in ensuring maximum income of the Property through effective property management. Assists in the development of related budgets, oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that...

  • Resident Engineer

    3 weeks ago

    Cape Town City Centre, South Africa Jobted ZA C2 Full time

    Our client in the Engineering sector is looking for a Resident Engineer to join them for a project in the Western Cape area. Requirements: - Bachelor's degree in Civil Engineering or a related field. - Registered as a Pr Eng/ Pr Tech Eng - Minimum of 3 years experience post registration with ECSA - In-depth knowledge of road construction methods,...

  • Resident Services Coordinator

    1 day ago

    Cape Town, South Africa HotelJobs.co.za Full time

    **OVERVIEW**: **My Client a Well-established NPO with a Facility / Establishment in Cape Town - which offers Care for the Aged - Assisted care as well as Childcare, is urgently recruiting for a Resident Services Coordinator.** **THIS POSITION IS REQUIRED TO** - To ensure that all family communication is met - Client relations - House sales - Admissions...

  • Contact Center Resident Experience Representative

    4 weeks ago

    Cape Town, South Africa MCI Careers Full time

    POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. This position requires working hours aligned with the United...

  • Private Housekeeper

    3 months ago

    Cape Town, South Africa Hospitality Jobs Africa Full time

    **High-Level Cleaning**: Perform daily cleaning tasks with precision, ensuring that all areas of the residence, including bedrooms, bathrooms, kitchens, and living spaces, are kept immaculate at all times. **Physical Fitness**: Handle physically demanding tasks, such as lifting and moving furniture and climbing stairs, while maintaining a high level of...

  • Senior Resident Engineer

    1 month ago

    Northern Cape, South Africa MSP Staffing LTD Full time

    Our consulting client is seeking an experienced Senior Resident Engineer for a SANRAL Roads Contract. The ideal candidate should have a minimum of 15 years' experience and hold Pr Eng or Pr Tech registration. This role requires expertise in overseeing road construction projects, ensuring quality, compliance, and timely delivery. Requirements: · Minimum 15...

  • Property Manager Ultra High Net Worth Residence

    2 weeks ago

    Cape Town, South Africa HotelJobs.co.za Full time

    **Property Manager - Ultra High Net Worth Residence - Cape Town** Confidentiality, self management and responsibility is key **Description** Key Responsibilities: - Daily interaction with 3rd-party contractors and maintenance staff to ensure the residence is well-maintained. - Project management of large-scale refurbishments and renovations, ensuring...