Residence Manager

7 months ago

Cape Town, South Africa Secondments Recruitment Full time

**Job Advert Summary**:
Responsible for the assisting in the management of the Property. Assist in ensuring maximum income of the
Property through effective property management. Assists in the development of related budgets, oversees
leasing contracts, procures services, handles third party service contracts, and directs maintenance
procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working
condition. Implements departmental and procurements policies and procedures and ensures that all
operations are in accordance with established health and safety regulations. Ensures that services
purchased are of acceptable quality in compliance with procurement policy. Ensures student queries are
attended to. Keeps management well informed of area activities and significant problems.

**Minimum Requirements**:
**Qualifications**:

- Grade 12 (Matric), additional related Property management training and/or maintenance building background preferred.

Experience And Knowledge
- Minimum of 6 years’ related experience with at least 2 or more years of supervisory experience.
- Student accommodation experience essential.
- Strong Proficiency in relevant computer and software packages i.e. MS Office
- Excellent understanding of Property management and student

accommodation procedures.
- Knowledge of budgeting, service contracts, and leasing agreements.

Business
- Excellent leadership abilities.
- Able to organize, coordinate, and direct team activities.
- Strong problem-solving skills.
- Ability to relate to student needs.
- Technologically sound.
- Ability to influence and guide.Use initiative and be proactive.
- Attention to detail.
- Good interpersonal skills.

Human Capital
- Transparent, honest and reliable.
- Positive Attitude and highly motivated.
- Assertive and effective communication.
- Ability to create a professional office environment.
- Organization and planning skills.
- Demonstrate strong moral values, empathy, passion, career aspirations, and positive living0+3

**Duties and Responsibilities**:
Operations management of property and related facilities

Assumes responsibility for the effective operations management of property and related facilities.

a. Building management
- Maintain various management systems in student accommodation service offering
- Build mutually beneficial relationships with all stakeholders of the residence
- Manage all areas of residence
- Manage repairs, revamps and refurbs including reporting
- Conducting inspections, handovers and walkabouts
- Ensure OHS site compliance
- Ensure students adhere to policies
- Asset register and assistance with compilation
- Manager meter reading records
- Manage assistant residence manager and handyman
- Manage sub-contractors
- Manage site operations
- Manage maintenance aspects, BMS and audits
- Assist with reactive and planned maintenance

Maintenance and Reporting

Assumes responsibility for the effective maintenance and reporting of financial records.
- Preparation of monthly, annual, and other management reports.
- Assesses and reports on monthly performance against budgets.
- Prepares and motivates consolidated monthly reports for submission to client

Professional Business Relations

Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.
- Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
- Acts as a liaison between the Company and external contacts.
- Ensures effective coordination of external services with Company operations.
- Obtains and conveys information as appropriate.
- Promotes goodwill and a positive image of the Company

Ad hoc

Assumes responsibility for related duties as required or assigned.
- Ensures that the work area is clean, secure, and well maintained.
- Completes special projects as assigned.
- Reports on Operational expenses, foot traffic, security incidents etc.
- Public Relations: Assistance to the PR / Marketing functions

Advancing student accommodation

Assumes responsibility for advancing the student accommodation offering.
- Participates in a variety of meetings, committees and teams to communicate information regarding services, programs, areas of opportunity, and information as appropriate.
- Participates in service model goal setting and planning, including short-term and long-term planning.
- Collects and analyzes a variety of data and information across various spectrums of the building as requested.
- Develops and strengthens co-operative relationships relevant University support departments.

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