Productive Vw

**_We are looking for a Productive VW / Audi Workshop Foreman, to join the team in Durban - KwaZulu-Natal._**

**_ Industry: Automotive _**

**_Position: Productive VW / Audi Workshop Foreman _**

**_Location: Durban - KwaZulu-Natal_**

**_Salary: R22 000.00 +- / Incentives Based on Target Achieved / MIBCO Benefits (No Medical Aid Contribution)_**

**MINIMUM REQUIREMENTS**:

- The individual we are looking to employ MUST meet the minimum requirements and under no circumstances will exceptions be made.
- VW OR AUDI EXPERIECE IS ESSENTIAL.

**_The Productive VW / Audi Workshop Foreman will be required to:_**

**_Team Productivity_**
- Ensure that team productivity and efficiency meet agreed group standards.
- Plan staff leave, training and other ‘non-productive’ time correctly in order to minimize effect on productivity.
- Motivate team members to produce best results.
- Ensure correct ‘loading’ of workshop hours.

**_Manage Human Resources_**
- Complete and have Performance agreements in place for all team members.
- Conduct Performance Management reviews at agreed times.
- Have training and development plans in place for all team members.
- Maintain ‘skill mix’ ratios to agreed standards.
- Implement and monitor performance-based incentive bonuses in consultation with Service Manager
- Adhere to agreed Group manpower policies.
- Conduct staff meetings and report back sessions at least once per month and keep ESI at above Group minimum.

**_Customer Service and Satisfaction_**
- Ensure customer needs are attended to and actioned.
- Maintain a ‘first time right’ policy for repairs.
- Improve and maintain customer service index percentages to agreed standards.
- Analyse accurately customer needs and action accordingly.
- Provide accurate quotations when required.
- Ensure that customers are aware of payment procedures.
- Establish authorization for extra work.
- Fill out job cards in full and correctly.
- Protect customers’ property.
- Utilize all necessary customer satisfaction skills.
- Ensure that vehicles are tested properly after work is complete.

**_Internal Liaison and Communication_**
- Liaise with Parts Department to ensure timeous availability of parts.
- Communicate effectively with other departments, staff, and manufacturer to enhance customer satisfaction index and ensure that all communication is open and honest.

**_Tools, Equipment, and ‘Housekeeping’_**
- Ensure that all tools are kept in good condition and are used correctly.
- Ensure that correct technical information is available and used.
- Comply with OHS Act and always ensure that work areas are clean and tidy.

**_Motor Mechanic Skills_**
- Must have red seal certification in Motor Mechanics.
- Must have diagnostic experience.
- Must have previous working foreman experience.

**_Closing Date: Sunday, the 17th of December 2023_**

**_Send CV’s to: _**

**_PLEASE MONITOR YOUR EMAILS REGULARLY AS CORRESPONDENCE WILL BE VIA EMAIL PRIOR TO SHORT LISTING._**

**Contact**:
Delene van der Merwe

Regional Coordinator

Recruitment Consultant

**POPIA Disclaimer**:

- The processing of your personal information and sharing it with third parties for verifications.
- The exercising of your rights provided for by POPIA.
- To acknowledge that Hutech International Group (Pty) Ltd will keep the record of your personal information confidential.

For more information please contact:
**Reuben van der Klashorst