Productive Vw

2 weeks ago

Durban, KwaZulu-Natal, South Africa The Hutech International Group Full time

_Our client, an established and very busy dealership in Durban - Kwazulu-Natal is seeking to employ a Qualified VW / Audi Diagnostic Technician with Workshop Foreman experience._

_ Industry:
Automotive _

_Position:
Productive VW / Audi Workshop Foreman _

_Location:
Greater Durban Area - KwaZulu - Natal_

_Salary:
Basic Salary - Dependent on Experience + Incentives to be discussed / MIBCO Benefits (No medical Aid Contribution)_

INTRODUCTION:

  • Please kindly take the time to read the job specification before applying.
  • Our client, an established and very busy dealership in Durban
  • Kwazulu-Natal is seeking to employ a Qualified VW / Audi Diagnostic Technician with Workshop Foreman experience that is selfmotivated, friendly, and hardworking.
  • A team leader that is able to assist other technicians, teach and motivate others.

MINIMUM REQUIREMENTS:

  • Valid South African Driver's License
  • Senior Certificate
  • Merseta Trade Test Certificate
  • VW / Audi Diagnostic Certificate
  • VW/ Audi Workshop Foreman Training Schedule
  • Fully stocked toolbox

SKILLS:

  • Excellent communication skills
  • Able to take instructions and complete tasks.
  • Work Independently
  • Take initiative without overstepping boundaries.

EXPERIENCE:

  • In a VW or Audi Dealership
  • Min 5+ years
  • VAS Diagnostic systems

DUTIES & RESPONSIBILITIES:

  • Must be able to perform various tasks such as:
  • Minor and Major Services
  • Engine Remove and replace
  • Engine Strip & Assemble
  • Gearbox Remove & Replace
  • Braking Systems
  • Steering
  • Suspension
  • Differentials
  • Electrical Diagnostics
  • Mechanical Diagnostics

WORKING HAND IN HAND WITH THE SERVICE MANAGER TO EXECUTE THE FOLLOWING:

_TEAM PRODUCTIVITY_

  • Ensure that team productivity and efficiency meet agreed group standards.
  • Plan staff leave, training and other 'nonproductive' time correctly in order to minimize effect on productivity.
  • Motivate team members to produce best results.
  • Ensure correct 'loading' of workshop hours.

_CUSTOMER SERVICE AND SATISFACTION_

  • Ensure customer needs are attended to and actioned.
  • Maintain a 'first time right' policy for repairs.
  • Improve and maintain customer service index percentages to agreed standards.
  • Analyse accurately customer needs and action accordingly.
  • Provide accurate quotations when required.
  • Ensure that customers are aware of payment procedures.
  • Establish authorization for extra work.
  • Fill out job cards in full and correctly.
  • Protect customers' property.
  • Utilize all necessary customer satisfaction skills.
  • Ensure that vehicles are tested properly after work is complete.

_INTERNAL LIAISON AND COMMUNICATION_

  • Liaise with Parts Department to ensure timeous availability of parts.
  • Communicate effectively with other departments, staff, and manufacturer to enhance customer satisfaction index and ensure that all communication is open and honest.

_TOOLS, EQUIPMENT, AND 'HOUSEKEEPING'_

  • Ensure that all tools are kept in good condition and are used correctly.
  • Ensure that correct technical information is available and used.
  • Comply with OHS Act and always ensure that work areas are clean and tidy.

_Closing Date:
Sunday, the 17th of March 2024_

Contact:

Delene van der Merwe

Regional Coordinator

Recruitment Consultant

Tel:
/

POPIA Disclaimer:

  • The processing of your personal information and sharing it with third parties for verifications.
  • The exercising of your rights provided for by POPIA.
  • To acknowledge that Hutech International Group (Pty) Ltd will keep the record of your personal information confidential.

For more information please contact:
**Reuben van der Klashorst

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