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Productive Vw
2 weeks ago
_We are looking for a Productive VW / Audi Workshop Foreman, to join the team in Durban - KwaZulu-Natal._
_ Industry:
Automotive _
_Position:
Productive VW / Audi Workshop Foreman _
_Location:
Durban - KwaZulu-Natal_
_Salary:
R / Incentives Based on Target Achieved / MIBCO Benefits (No Medical Aid Contribution)_
MINIMUM REQUIREMENTS:
- The individual we are looking to employ MUST meet the minimum requirements and under no circumstances will exceptions be made.
- VW OR AUDI EXPERIECE IS ESSENTIAL.
_The Productive VW / Audi Workshop Foreman will be required to:_
_Team Productivity_
- Ensure that team productivity and efficiency meet agreed group standards.
- Plan staff leave, training and other 'nonproductive' time correctly in order to minimize effect on productivity.
- Motivate team members to produce best results.
- Ensure correct 'loading' of workshop hours.
_Manage Human Resources_
- Complete and have Performance agreements in place for all team members.
- Conduct Performance Management reviews at agreed times.
- Have training and development plans in place for all team members.
- Maintain 'skill mix' ratios to agreed standards.
- Implement and monitor performancebased incentive bonuses in consultation with Service Manager
- Adhere to agreed Group manpower policies.
- Conduct staff meetings and report back sessions at least once per month and keep ESI at above Group minimum.
_Customer Service and Satisfaction_
- Ensure customer needs are attended to and actioned.
- Maintain a 'first time right' policy for repairs.
- Improve and maintain customer service index percentages to agreed standards.
- Analyse accurately customer needs and action accordingly.
- Provide accurate quotations when required.
- Ensure that customers are aware of payment procedures.
- Establish authorization for extra work.
- Fill out job cards in full and correctly.
- Protect customers' property.
- Utilize all necessary customer satisfaction skills.
- Ensure that vehicles are tested properly after work is complete.
_Internal Liaison and Communication_
- Liaise with Parts Department to ensure timeous availability of parts.
- Communicate effectively with other departments, staff, and manufacturer to enhance customer satisfaction index and ensure that all communication is open and honest.
_Tools, Equipment, and 'Housekeeping'_
- Ensure that all tools are kept in good condition and are used correctly.
- Ensure that correct technical information is available and used.
- Comply with OHS Act and always ensure that work areas are clean and tidy.
_Motor Mechanic Skills_
- Must have red seal certification in Motor Mechanics.
- Must have diagnostic experience.
- Must have previous working foreman experience.
_Closing Date:
Sunday, the 17th of December 2023_
_Send CV's to:
_
_PLEASE MONITOR YOUR EMAILS REGULARLY AS CORRESPONDENCE WILL BE VIA EMAIL PRIOR TO SHORT LISTING._
Contact:
Delene van der Merwe
Regional Coordinator
Recruitment Consultant
POPIA Disclaimer:
- The processing of your personal information and sharing it with third parties for verifications.
- The exercising of your rights provided for by POPIA.
- To acknowledge that Hutech International Group (Pty) Ltd will keep the record of your personal information confidential.
For more information please contact:
**Reuben van der Klashorst
-
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