Lead: Business Enablement

3 weeks ago

Johannesburg, South Africa Nedbank Full time

**Job Purpose**
- The Business Enablement Lead is responsible to manage the daily activities of transactional services, ensuring that all procedures and processes are effective, compliant, and in line with the organization's strategic goals. In addition, the lead will work with other senior managers and stakeholders to improve data-driven work processes, performance, quality, and client satisfaction.**Responsibilities**:

- Provide advice to internal stakeholders on products and system enhancements by giving regular updates that are highlighted through Operational Processing.
- Take part in and lead ongoing improvement efforts and projects, using best practices and creative solutions to improve operational performance and quality.
- Analyze and communicate operational metrics and KPIs, using data and analytics to find patterns, problems, and possibilities for improvement and innovation.
- Provide insights about products and clients to stakeholders to mitigate risk and enhance service quality.
- Work with business analysts to redesign processes to ensure efficiency and proper risk management.
- Evaluate how business changes affect the current business procedures, standards, frameworks and methods.
- Manage service level agreement with stakeholders through monthly results meetings/reports.
- Make sure cooperation is improved by working together with stakeholders and carrying out plans.
- Take part in business projects' meetings and give the required guidance and help to make sure those projects succeed.
- Monitor how the client interactions match the service levels that were agreed upon by using monthly key performance indicators to show how well the performance is.
- Join sessions of Complaints Resolution Committee to give suggestions on complaints with high potential for harm.
- Participate in Enterprise Risk Committee meetings to discuss operational risk problems and develop remedial action.
- Formulate and implement a people strategy that will establish a culture that supports the Cluster and Nedbank's vision and values.
- Manage a team that performs well by using resources effectively, staying updated on new technology and developing continuously.
- Boost efficiency and engagement by making managers responsible for improving their team and themselves.
- Empower team to make decisions and recommend tailored solutions to business unit specific problems, through coaching and mentoring practices.
- Essential Qualifications - NQF Level- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
- Preferred Qualification- A post graduate degree in business will be advantageous..- Essential Certifications- Relevant qualification in Business Analysis from one of the IIBA Endorsed Education Providers
- Minimum Experience Level- > 10 years working experience (business or process) in various analysis and management roles.**Technical / Professional Knowledge**
- Diversity management
- Global business analysis Trend
- Change management
- Management information and reporting principles, tools and mechanisms
- Strategic planning
- Talent management
- Stakeholder management
- Analysis
- Behavioural Competencies- Building Partnerships
- Continuous Improvement
- Decision Making
- Driving for Results
- Driving Innovation
- Technical/Professional Knowledge and Skills
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

  • Lead: Business Enablement

    4 weeks ago

    Johannesburg, South Africa Transnet Full time

    **_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_** **_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_** **_Division._** **_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_** Post: E-mail: Fax: before the closing date of...

  • Platform Enablement Lead

    2 weeks ago

    Johannesburg, South Africa FirstRand Full time

    Job Description To enable platform solutions that are aligned to the FirstRand platform strategic direction and to increase efficiencies, meet regulatory objectives and achieve business value To leverage work item methodology in designing future state processes which ensure a seamless customer experience having a holistic understanding of the...

  • Platform Enablement Lead

    2 weeks ago

    Johannesburg, Gauteng, South Africa FirstRand Full time

    Job DescriptionTo enable platform solutions that are aligned to the FirstRand platform strategic direction and to increase efficiencies, meet regulatory objectives and achieve business value To leverage work item methodology in designing future state processes which ensure a seamless customer experience having a holistic understanding of the...

  • Sales Enablement Lead

    2 weeks ago

    Johannesburg, Gauteng, South Africa Medtronic Full time

    Careers that Change LivesJoin our Sales Enablement & Excellence (SEE) organization as Regional SEE Lead in EMEA Region Led Markets.Our focus is to arm the commercial organization with the needed data insights, tools and training to drive operational efficiencies, profitable growth and increase market share, whist maintaining a clear focus on customer...

  • Business Enablement

    2 weeks ago

    Johannesburg, Gauteng, South Africa Headhunters Full time

    Our client in Financial Sector the based in Sandton, is seeking to employ a Business Enablement - Regulatory / Compliance.An awesome career opportunity awaits.Salary:R30 000 maximum per month.Requirements: Extensive compliance experience between 5 years. Additional compliance or risk management qualification (advantageous). CISA CPrac or CProf Designation...

  • Sales Enablement Lead

    3 weeks ago

    Johannesburg, South Africa Medtronic Full time

    **Careers that Change Lives** Join our Sales Enablement & Excellence (SEE) organization as Regional SEE Lead in EMEA Region Led Markets. Our focus is to arm the commercial organization with the needed data insights, tools and training to drive operational efficiencies, profitable growth and increase market share, whist maintaining a clear focus on customer...

  • Manager: Business Enablement

    3 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Project Lead

    4 weeks ago

    Johannesburg, South Africa Tych Business Solutions Full time

    **Job ID**: 65757**Date Posted**: Posted 2 hours ago**Location**: Johannesburg**Job Title**: PROJECT LEAD - S/4 HANA HR & PAYROLL - JOHANNESBURG - GAUTENG **Role Requirements** - Overall Project Lead for HCM Release - Client Stakeholder Management - Deliverable Management Skills - SAP Project Program Management - Service Delivery Manager - HR Transformation...

  • Senior Specialist: Business Enablement

    4 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Senior Specialist: Business Enablement

    3 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Senior Specialist: Business Enablement

    1 day ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Cloud Service Division Gtm Enablement Lead

    4 weeks ago

    Johannesburg, South Africa NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Senior Manager: Business Enablement

    4 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Manager: Business Enablement

    1 week ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Senior Manager Business Enablement

    2 weeks ago

    Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo provide...

  • Senior Manager: Business Enablement

    2 weeks ago

    Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo provide...

  • Manager: Business Enablement

    2 weeks ago

    Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo provide...

  • Div Exec: Business Enablement

    2 weeks ago

    Johannesburg, South Africa Nedbank Full time

    Leadership Pipeline- Manage Business **Job Purpose** - To provide strategic direction and leadership by enabling the crafting and delivery of a client centred TransactionalServices (TS) strategy, business analytics, insights and pricing to grow client acquisition, maintain retention, andincrease TS market share and profitability. Includes managing the...

  • Project Lead

    2 weeks ago

    Johannesburg, Gauteng, South Africa Tych Business Solutions Full time

    Job ID: 65757Date Posted: Posted 2 hours agoLocation: JohannesburgJob Title: PROJECT LEAD - S/4 HANA HR & PAYROLL - JOHANNESBURG - GAUTENGRole Requirements Overall Project Lead for HCM Release Client Stakeholder Management Deliverable Management Skills SAP Project Program Management Service Delivery Manager HR Transformation Solution Architect SAP...

  • Business Enablement: Data Scientist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Nedbank Full time

    Requisition Details & Talent Acquisition Contact REQ Tshego Semenya Closing date: 8 May 2023Cluster Group Risk Group Internal AuditCareer Stream Application DevelopmentLeadership Pipeline Manage Self ExpertPosition Business Enablement: Data ScientistJob PurposeResponsibilities**:Develop best-in-class statistical models and algorithms Provide actionable...