Dealer Sales Coordinator
3 weeks ago
**Dealer Sales Coordinator Job Specifications**:
**Duties & Responsibilities**:
- Assist with dealer enquiries - admin issues (online portal registration, FICA documents, etc.).
- Maintain and develop office systems.
- Serve as a liaison between the dealer sales channel and Senior Management.
- Compile monthly commission statements for dealer sales personnel.
- Send commission statements to Sales Coordinator for further action.
- Implement controls to ensure commission statements are accurate.
- Distribute monthly targets per branch to dealer sales executives.
- Report daily and month-to-date sales achievement against target.
- Prepare monthly “branch-review” statistics, highlighting anomalies.
- Prepare quarterly board report dealer sales statistics, highlighting anomalies.
- Prepare presentations for the National Dealer Sales Manager.
- Develop systems to improve customer service to dealers.
- Take control of debtors and the management thereof within our business rules.
- Send debtor statements to dealers.
- Support the National Dealers Sales Manager with ad-hoc projects within the dealer sales department.
- Training and coordination of training needed for Dealer Sales Executives.
- Ensure dealers receive dealer stocked documents timeously.
- Work closely with the admin offices to implement the ownership registration process for all debtors (ensure vehicles are registered in the name of dealers).
- Ensure dealers’ accounts are paid in line with the debtors collection policy.
- Ensure late payments result in agreed communications, repeat debtors placed on hold.
- Manage dealer deposits in line with the debtors collection policy.
- Manage all dealer communications.
Knowledge of the Automotive Industry (and the terminology used)
**Skills**:
- Fully bilingual
- Strong organizational skills with fine attention to detail
- Excellent customer service skills
- Be organized and able to take direction under authority
- Excellent listening skills
- Excellent telephone etiquette
- Strong personality that can manage heavy workloads
- Positive attitude
- Must be able to delegate and manage people successfully
- Excellent Microsoft Excel / Office / PowerPoint skills
- Define new and improve current processes and structures
**Further Requirements**:
- Must preferably reside in the Pretoria or surrounding area
- Must have at least 3 years’ experience in a similar role
- Must have own transport and valid driver’s license
- No criminal record
- Contactable references and accurate history
- Available as soon as possible
**Package and benefits**:
- Market related - Negotiable depending on experience
- Provident Fund
- 15 Days annual leave
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