HR Consultant and Dealer Coach
1 week ago
- Diploma / Degree in: Human Resources / Psychology / Industrial Psychology / Business Management.
- COMENSA Accreditation.
- Minimum 5-8 years of experience in the automotive industry.
- At least 3-5 years of direct experience in coaching individuals or teams, ideally within a business context or in a sales/service environment.
- 5-8 years of working experience in human resources, including consulting and training.
- Experience in customer experience, sales teams, and service departments to improve performance.
- Expertise in developing action plans, delivering coaching sessions, and guiding individuals through change and improvement processes.
- Ability to manage multiple projects simultaneously while ensuring timely and successful outcomes.
- This role requires travel both within and outside of South Africa, so a valid drivers license and passport are essential. Own transport is also required.
Responsibilities and expectations but not limited to:
Human Resource Consultant:
- Integrate people strategy and company objectives with dealer requirements and HR service offerings.
- Support training development within the delivery organisation, including reviews, gap assessments, and sourcing and advising on learning strategies and content.
- Support internal communication strategies for development and planning for internal and external stakeholders.
- Research, prepare communication materials, and deliver presentations, providing recommendations based on best practices and expertise.
- Lead or support the design, development, and implementation of talent management and development programs such as succession planning and leadership development.
- Develop creative strategies, methods, and tools to assess organisational development and human performance and measure progress in achieving objectives.
- Prepare plans and costings for projects / initiatives and lead internal project teams and external service providers.
- Market company services to the dealer network.
- Ensure effective time management, balancing HR services across Elite Dealers and other KPI-related activities.
- Identify and assess human performance-related business improvement opportunities and share innovative human performance concepts.
- Research, develop, and share human performance reference materials to contribute to the companys knowledge capital.
- Coordinate and schedule regular meetings between the dealership team and coach to review progress and align on objectives.
- Conduct gap analysis and root cause analysis within the dealership, evaluating staff capabilities, customer service, sales processes, and operational efficiency.
- Develop action plans with dealership staff to address identified gaps and align with dealership goals.
- Provide ongoing coaching and support to ensure successful implementation of action plans.
- Monitor progress and recommend adjustments as necessary.
- Help staff establish sustainable routines to make the implementation of action plans a habit.
- Regularly assess the effectiveness of coaching programs and make data-driven adjustments to improve results.
- Stay up to date with the latest trends and best practices in automotive sales, aftersales, and customer service to ensure coaching is relevant and impactful.
- Build strong relationships with dealership management and staff to foster a collaborative and productive coaching environment.
Key Performance Areas:
Strategic People Planning:
- Engage with dealers to understand recruitment requirements linked to psychometric assessments and development needs.
- Align companys training offerings with dealer development needs.
- Coach Dealer Management in aligning people development plans with brand values and customer service goals.
- Guide on the appropriate selection and assessment tools (e.g., psychometric assessments).
- Assist with the induction and onboarding of new recruits at dealerships.
- Communicate recruitment initiatives and available HR services to dealers.
- Oversee the development of meaningful individual/team development plans.
- Support and coach dealers in creating and linking individual/team development plans with training offerings.
- Assist in coordinating psychometric assessments for new or existing staff.
- Advise on succession planning, training, and career development opportunities.
- Interpret and evaluate cultural, environmental, and leadership factors impacting dealer performance, offering solutions to address them.
- Promote alignment of performance indicators with brand values and customer service growth.
- Advise dealerships on the benefits and impact of positive and timely reward and recognition practices.
- Facilitate working groups, teams, and brainstorming sessions to increase performance and efficiencies.
- Mentor Dealer Principals and managers on performance management, using LMS (Learning Management Systems).
- Monitor LMS updates and ensure compliance with service level agreements (SLAs).
- Foster positive internal relationships and provide feedback to improve service offerings.
- Manage the completion of assigned projects, ensuring alignment with company and dealer network needs.
- Support company events such as certification examinations, product launches, and department workshops.
- Attend roadshows and stay current on HR trends, brand values, and strategy.
- Ensure timely reporting and adherence to internal processes (e.g., expense claims, monthly schedules).
- Assist with HR audits and analysis of trends within Elite Dealers.
- Contribute to annual Customer Satisfaction Survey completions.
If you do not hear from us within two weeks of applying, you may assume that your application was unsuccessful.
-
Dealer Network Development Consultant
3 days ago
Centurion, Gauteng, South Africa Headhunters Full timeJob Summary:The Dealer Network Development Consultant at Headhunters will be responsible for providing strategic guidance and support to our clients in the automotive industry. Your primary focus will be on dealer network development, ensuring that our clients have a strong and sustainable presence in the market.Key Responsibilities:• Develop and implement...
-
HR Coach for Automotive Dealerships
3 days ago
Centurion, Gauteng, South Africa Headhunters Full timeJob Role:The HR Coach for Automotive Dealerships at Headhunters will be responsible for providing expert coaching and guidance to our clients in the automotive industry. Your primary focus will be on human resources coaching, ensuring that our clients have the best possible team in place to drive business success.Key Responsibilities:• Provide expert...
-
Employment Relations Consultant
3 days ago
Centurion, Gauteng, South Africa HR-Simplified (Pty) Ltd Full timeResponsibilitiesThis role is responsible for providing labour relations advisory services to internal stakeholders to ensure sound employment practices. Key responsibilities include:Offering guidance on labour relations matters to managers and employees.Maintaining consultative structures to facilitate effective communication.Fostering a positive work...
-
HR Labour Relations Specialist
3 days ago
Centurion, Gauteng, South Africa HR-Simplified (Pty) Ltd Full timeAbout the CompanyAs the country's financial intelligence unit, our organisation plays a pivotal role in implementing anti-money laundering and counter-terrorism measures within the country's framework. Our key functions include:Receiving regulatory reports and transaction data from accountable institutions.Interpreting and analysing this data to produce...
-
Labour Relations Consultant
2 weeks ago
Centurion, Gauteng, South Africa HR-Simplified (Pty) Ltd Full timeAbout the CompanyAs the country's financial intelligence unit, the company implements its role in the country's framework for anti-money laundering, countering the financing of terrorism and proliferation (AML, CFT and CPF). The company's functions includes:Receive regulatory reports and transaction and other data from accountable institutions and other...
-
Project Management Consultant
1 week ago
Centurion, Gauteng, South Africa HR Genie Full timeJob Title: Project Management ConsultantLocation: Remote. Working Hours 9 hours a day a minimum of 6 hours overlap with America (16:00 - 22:00 GMT+2) with MSTJob Type: Contract, full-time hoursJob Duties:Developing Project Management PlansIntegrating the Work Breakdown Structure (WBS) and Cost Breakdown Structure (CBS)Creating detailed project schedules.The...
-
Labour Relations Expertise Provider
3 days ago
Centurion, Gauteng, South Africa HR-Simplified (Pty) Ltd Full timeJob OverviewWe are seeking an experienced Labour Relations Consultant to join our team at HR-Simplified (Pty) Ltd. The successful candidate will be responsible for providing expert advice on labour relations matters to internal stakeholders, ensuring sound employment practices throughout the organisation.Provide labour relations guidance to managers and...
-
Labour Dispute Resolution Advisor
3 days ago
Centurion, Gauteng, South Africa HR-Simplified (Pty) Ltd Full timeKey ResponsibilitiesThe successful candidate will be responsible for:Providing labour relations guidance to managers and employees.Maintaining organised labour consultative structures.Facilitating internal dispute resolution processes, grievances, and disciplinary actions.Sustaining relationships with key stakeholders, including shop stewards and union...
-
Healthcare Consultant Specialist
1 day ago
Centurion, Gauteng, South Africa The Recruitment Council Full timeAbout The Recruitment CouncilAs a leading recruitment agency, The Recruitment Council is dedicated to connecting talented professionals with exciting career opportunities. We are currently seeking a skilled and dynamic Senior Healthcare Consultant to join our team.Job OverviewWe are looking for a seasoned healthcare consultant to provide expert advice on...
-
3142 SAP MM Functional Consultant
2 weeks ago
Centurion, Gauteng, South Africa Jordan HR Full timeProduct / Feature Team Information (if applicable)SRM.NEXTESSENTIAL SKILLS REQUIREMENTS:· SAP MM Certification· SAP MM Solid experience· MM Expertise· Any additional responsibilites assigned in the Agile Working Model (AWM) CharterADVANTAGEOUS SKILLS REQUIREMENTS:· SAP S4/HANA experience· SAP Materials...
-
Senior Healthcare Consultant
2 hours ago
Centurion, Gauteng, South Africa The Recruitment Council Full timeJob Title: Senior Healthcare ConsultantLocation: Irene, GautengIndustry: Financial ServicesEmployment Type: Full-TimeCareer Level: Mid-LevelQualification: NQF5Years of Experience: 5+ yearsJob Overview:A leading financial services company is seeking a skilled and dynamic Healthcare Consultant to join their team. The successful candidate will provide expert...
-
Client Account Manager
4 days ago
Centurion, Gauteng, South Africa HR Genie Full timeDotcom has been operating since 2012. Our cutting-edge software and innovative solutions has offered revolutionised results to various sectors. Our experienced footprint has grown globally and is consistently expanding.We are growing our family and looking for experienced Client Delivery Managers to join our team. Hybrid working model - head office based in...
-
Call Centre Sales Manager
2 weeks ago
Centurion, Gauteng, South Africa Stonebridge HR Solutions Full timePosition Summary: The Sales Manager plays a pivotal role in managing and driving the performance of the sales team, optimizing the sales process, and ensuring that customer leads generated from Google and other marketing efforts are effectively converted into repair plan sales. This includes managing the overall sales pipeline, establishing clear...
-
Membership Sales Consultant
2 weeks ago
Centurion, Gauteng, South Africa HR Genie Full timePurpose of the job: Responsible of selling of Memberships and marketing of products, facilities and services and meeting with specific monthly new Member sales target as well as supporting general Member satisfaction and retention.Key Perfprmance Areas include:Strong foundation of Business to Business and Business to Client interactionDoing outreach events...
-
Body Corporate Accountant Position
22 hours ago
Centurion, Gauteng, South Africa Hire Resolve Full timeJob OverviewHire Resolve, a leading HR consulting firm, is seeking an experienced Body Corporate Accountant to join their team. This position offers a chance to work with diverse clients and contribute to the success of the firm's body corporate accounting services.
-
Telecoms Consultant
3 days ago
Centurion, Gauteng, South Africa NCRCP 1332 and Iemas Insurance Brokers Pty Full timeAbout the RoleNCRCP 1332 and Iemas Insurance Brokers Pty is seeking a highly motivated and target-driven Telecoms Consultant - Short Term Insurance to join our team.The successful candidate will have excellent communication skills and be able to work effectively in a fast-paced environment. Key responsibilities include timeously following up on leads,...
-
Sales Director
2 days ago
Centurion, Gauteng, South Africa IQVIA LLC Full timeKey ResponsibilitiesAchieve company sales targets by implementing effective strategies and techniques.Lead and develop a highly motivated Key Accounts Management team.Monitor and analyze team performance, providing regular feedback and coaching.Work closely with the Consulting team to offer solutions to clients and promote consulting capabilities.Leverage...
-
Workplace Strategy Consultant
22 hours ago
Centurion, Gauteng, South Africa SIGNAL HILL PRODUCTS Full timeAbout Us:SIGNAL HILL PRODUCTS is a dynamic organization that values innovation and excellence. We are committed to creating a workplace culture that fosters collaboration, growth, and development. If you are a motivated and results-driven individual who is passionate about HR, we encourage you to apply for this exciting opportunity.What We Offer:A...
-
Client Engagement Specialist
3 days ago
Centurion, Gauteng, South Africa HR Genie Full timeCompany OverviewDotcom, a leading provider of cutting-edge software and innovative solutions, has revolutionized the industry since 2012. Our global footprint continues to expand, driven by our commitment to delivering exceptional results in various sectors.About the RoleWe are seeking an experienced Client Delivery Manager to join our team. This role offers...
-
Senior Commercial Manager
2 days ago
Centurion, Gauteng, South Africa IQVIA LLC Full timeJob OverviewThe Sales Director - Key Accounts will lead the Key Accounts Management team, driving sales growth and achieving company targets. The ideal candidate will have experience in sales leadership, commercial operations, and strategic planning. You will work closely with the Consulting team to deliver value to clients and promote consulting...